Feedback:User/Gungraave/Account Hacked

Are there really zero options
My friends dad loves to say, don't tell me about problems. I want to hear solutions. I wish I had a solutions since this is all new to me. Never had I lost something that doesn't have any real physical value but valuable to me. My treats, and fireworks to potions that I have been hoarding from some reason. But I am ignorant to what options are even available, I guess I am curious what Anet can do? If it could be proven that what happened to me was malicious from another player, I assume that their accounts can at least be banned? And though I am sounding negative for obvious reasons, I do see all the work and changes this game has gone through over the years to prevent this from happening to other problems that could plague any game. From botting and especially cheating.

=My story= I like to begin by saying, NO I did not buy gold. Though the past month I have been using text.mod editor to help me with the cartography title. There is user link on the wiki called "Cartography Made Easy" which I am assuming is where the hackers got my password. Though this is a total assumption since I never had any problems since I started playing during the Beta up until I started to use the text.mod editor. It did help me achieve 100% in Tyria. Because there was no way I was going to figure that last couple of %.

Anyway, I was farming for Nicholas the Traveler when I suddenly DC (disconnected). I tried to reconnect and then I got kicked out. At first I though my internet was being intermittent and signed back in to continue farming. Then I DC a second time and couldn't login again. I tried to change my password, but I wasn't receiving an email to confirm this. I began to panic and change all my password for my credit cards and other private login information. I don't know why, probably user error but it took me several tried to confirm/change my NCsoft master email address. Anyway, at one point I was able to login and briefly saw that my chars had no armor as I interrupted the "hacker" in mid looting. Though he/or she managed to go through all my characters and even most of heros for valuables. They even changed my menu to access my inventory and equipment bag faster.

I guess thats what I get for being a pack rat.

Is there no way to right this wrong? This is first time I have had any of accounts hacked. Is this a moot cause since it is so easy to put the blame back at the user? Anyway, I can breathe again since I just finished farming for a superior vigor.