Guild Wars Wiki:Reporting wiki bugs

__NEWSECTIONLINK__ Please report all bugs found on Guild Wars Wiki here.

This page is for reporting bugs that you may encounter in the wiki. This does not cover in-game issues that you may encounter, nor does it cover page contents within individual articles.


 * If you are experiencing an in-game bug, you can report it at our Feedback area.
 * If you have issues that requires technical support, check the Guild Wars support site.
 * If you are experiencing difficulties getting past a specific part of the game, use the "Search" box on the left to find the specific quest, mission, or region that you are finding difficult. You can review any tips on that page, and discuss it on that page's talk page if more help is needed.
 * If you have a problem with contents of a page, use the associated talk page.

Please review existing bug reports before creating a new one. If you add a bug not related to the wiki (such as a bug in the game itself), the report may be removed with no action taken.

When reporting a new bug, be sure to provide a description of the problem, your wiki username, the information from any error message received, and any additional comments that may help someone reproduce and troubleshoot the suspected bug. Also be aware of some common things that will cause problems on the wiki.

Skin defaults
I'm not sure exactly where to put this, so if it should be somewhere else, feel free to move it as is appropriate. It has recently been brought to my attention that users who choose to view GWW using different skins in their preferences are having difficulties seeing some content appropriately. The global monobook.css file sets table backgrounds to default as white, while others set it as transparent. Is it possible to get the css files attached to the various optional skins changed so that they have some of the same basic defaults? I know that the Modern skin specifically has this issue. -- Wyn 05:56, 12 June 2009 (UTC)
 * This may be possible, but I'm not sure how much of a time sink that would be. In order to make these changes effectively, it seems like we'd have to identify problem classes for all available skins and manually update the stylesheets of each one to include the fixes. We'd also have to make sure to do this each time we do upgrades, as I believe that they overwrite default files. It's not to say that it's impossible. I'm just wondering if it would be better to just strike all MediaWiki skins (except for Monobook), since the wiki looks completely broken in all non-Monobook styles. I have very limited resources at this point, so I'd rather allocate them in other directions rather than using them to band-aid skins that are probably not (and really shouldn't be) widely used.


 * Do you guys think it would be an awful thing to just make Monobook the defacto skin and remove the others? I don't think that beginner users should be able to view the site in a skin we know to be broken, and advanced users who really want to change their looks can always modify their own css (which many already so). --[[Image:UserEmilyDiehlStar.gif]] Emily Diehl (talk) 01:51, 16 June 2009 (UTC)
 * Yeah I agree with that, I don't even get why there are actually other skins available, because they are a bit too simple (well, maybe for alternative web access; lynx/mobilephone anyone?). Monobook is the default skin, monobook is what all visitors will see, so we should focus only on that. I don't care about if we remove the others or keep them for whoever wants to use them (in which case those people should be aware that the view might be different), but we shouldn't "fix" them to display pages in the same way as monobook does (because that is obviously not the intention of those skins). And especially in this case, I don't think any additional work on "fixing" those skins is necessary for that problem of you - sorry, Wyn. poke | talk 07:11, 16 June 2009 (UTC)
 * I have no problem with making monobook the only available skin, I just brought this up because I just recently found out that the other skins do not have the same css, and I was concerned that anyone choosing a different skin may not be getting the most out of GWW. I do understand the work that would potentially go into adjusting all the css files, and I agree. --[[Image:User Wynthyst sig icon.png | Wyn's Talk page]] Wyn 07:19, 16 June 2009 (UTC)
 * It's a little late, but what about MediaWiki:Common.css? Surely you could put changes to affect all skins in there?  &mdash;[[Image:User_Ebany_Salmonderiel_Cake.jpg|Cake!|19px]]  Ebany   20:55, 18 June 2009 (UTC)
 * Hey all! I talked to the team about this, and they agree that it's not the best plan to modify default files on a case-by-case basis. They also think that removing optional skins is the way to go, but I'm not sure of the timeframe on this. I'll check and see if we're planning on doing it for the 1.15 upgrade or not. Sorry for the late response on this! --[[Image:UserEmilyDiehlStar.gif]] Emily Diehl (talk) 22:32, 22 July 2009 (UTC)

Protection
Protection still grinds the wiki to a halt. This one made the wiki inaccessible, and when it returned it was very slow. GW2W seems to be affected by GWW protections, but GW2W protections don't come with any slowdown. Quite odd. -- Brains12 \ talk 22:57, 22 August 2009 (UTC)
 * That's really bizarre, Brains. I will pass this along again. I talked at length with the team about the report last time, but we weren't able to figure out what could have caused the issue. Maybe this recent bit of info will help. Thanks for the report! --[[Image:UserEmilyDiehlStar.gif]] Emily Diehl (talk) 21:18, 1 September 2009 (UTC)

Google Chrome issues
I'm looking at the wiki with the default template of GWW, using Google Chrome. Now the menu to the left starts after the main content pane has ended, eventhough both are alligned at a different place of the page, i'm adding a screenshot. RedShadowHuntress 15:03, 14 September 2009 (UTC)

screenshot: RedShadowHuntress 15:05, 14 September 2009 (UTC)
 * I can confirm this happens on my machine as well Prattmic 20:36, 10 October 2009 (UTC)


 * Unless you are using the first version of chrome this issue is long gone fixed. Its not GWW related but rather how the browser handles web objects. --Dominator Matrix  20:38, 10 October 2009 (UTC)


 * I am using the most recent beta of Chrome (4.0.221.6), and I still have this issue. I understand that it has to do with how Chrome handles the HTML, but a problem on one site is not something Google is likely to fix, while the owners of the wiki could.  It is interesting that it seems to only affect the GWW, not other MediaWiki wikis, as GWW uses the default theme. Prattmic 22:59, 10 October 2009 (UTC)


 * I found the problem, and created a user script that will apply the solution each time a page loads. If anyone is interested, it can be found here: http://pastebin.com/f2031c36a Prattmic 00:13, 11 October 2009 (UTC)
 * You could simply write  instead of using an id and applying the style later with all those different cases. poke | talk 13:52, 11 October 2009 (UTC)


 * Good call. I'm so used to doing things the "correct" way, but it doesn't really matter for such a quick fix. Prattmic 19:51, 11 October 2009 (UTC)

Using chromium, the navigation sidebar keeps getting pushed down to the level of the current page. See these screenshot http://imgur.com/9MgVD&RcavN and http://imgur.com/9MgVD&RcavNl

This error does not happen on fx. Wikipedia. :S

Panthor 15:09, 3 November 2009 (UTC)


 * Fix can be found here. --Dominator Matrix  00:02, 29 November 2009 (UTC)

WikEd still won't work
This wiki is the only wiki where the javascript show-preview button of WikED doesn't work. It's really annoying having to do a real show preview, that takes ages to load. Random Time  19:56, 30 September 2009 (UTC)


 * "If you are using wikEd on a non-Wikipedia installation check if $wgAllowUserJs is has been set to true in the MediaWiki initialization file LocalSettings.php by an administrator". Which is at false at the moment I am sure. --Dominator Matrix  20:46, 10 October 2009 (UTC)
 * Yeah, because we all don't use custom javascript and GWWT is a lie :P
 * RT, do you get any javascript errors when trying? poke | talk 13:44, 11 October 2009 (UTC)
 * It doesn't seem to work for me either. I think I have it installed properly... -- [[Image:User_Lacky_Blue_Paw_Sig.png|15px|link=User_talk:Lacky|My Talk]] Lacky 09:27, 23 April 2010 (UTC)

permanent loged in doesnt work
theres a check box if a user wants to stay logged in all the time it worked for me before but now it doesnt can that be because i used that option for my old account ( User:128 176 178 20 ) on the same computer and now my computer doesnt remember the right user? 127.0.0.1 23:27, 26 November 2009 (UTC)
 * hey why do you have tihs page if never people reply? 127.0.0.1 22:31, 3 December 2009 (UTC)
 * This issue is definitely on your end, so make sure your browser is accepting cookies correctly. poke | talk 23:17, 3 December 2009 (UTC)
 * its been a while but it still does that and not oyln that i also cant log on othre accounts ( made User:Onekill because i find Oneshot is a pretty cool guy ) and i cant log on my old 128 176 178 20 anymoar when i type in my pw im return to the last page and nothing happens it cant be cookies because i ate them all and still can log on my first accuont halp halp whats that? 127.0.0.1 12:34, 16 December 2009 (UTC)

Page whipe.
Sometimes when i save or preview a page i'm editing, it goes to the preview (even if i press save) and whipes the content, both from preview and the wikicode. - J.P. Talk  17:58, 13 March 2010 (UTC)
 * Do you get an error message in red text (or something) at the top of the preview? Text not being saved (and getting a preview-like screen) can sometimes happen after some errors, but I'm not really sure what you mean by content being wiped. If it happens again, get a screenshot. I'm suspecting it's a data loss error which we sometimes get. -- pling User Pling sig.png 18:06, 13 March 2010 (UTC)
 * There's no error message. Only text is the usual Remember that this is only a preview. Your changes have not yet been saved! It just shows the empty page with nothing in the edit box.
 * While i tried to post the comment above, the error happened again, but this time it had this error: Warning: This page was deleted after you started editing! - J.P.[[Image:User J.P. sigicon.png| ]] Talk  18:23, 13 March 2010 (UTC)
 * Ok, that's really odd - I have no idea :/ -- pling User Pling sig.png 18:29, 13 March 2010 (UTC)
 * I've experienced this in English Wikipedia aswell :P - J.P.[[Image:User J.P. sigicon.png| ]] Talk  02:03, 22 March 2010 (UTC)
 * This sometimes happens to me as well. -- [[Image:User_Lacky_Blue_Paw_Sig.png|15px|link=User_talk:Lacky|My Talk]] Lacky 08:14, 23 April 2010 (UTC)

Protection, again
Last wiki maintenance seemed to have fixed the earlier issue of the wiki breaking every time a page is protected, but today I protected a guild page and the wiki stopped, again. &mdash; Why 21:50, 10 April 2010 (UTC)

Change all words "skin" to "Mesh"
For much of the wiki, the word "skin" which refers to the word texture, is used in the wrong context with many weapons, such as saying that two weapons have the same skin. This is not true, I think what the writer is trying to say is that the "Meshes" or "3D Models" are the same. The textures however are unique, also called "skins" in this case. --The preceding unsigned comment was added by 68.103.196.14 (talk).
 * This is not the place for this. This page is for reporting problems with the wiki software. I think you will find that the general terminology in most gaming communities is to call models "skins". I don't see this being changed wiki wide to a term that few people are going to recognize. -- Wyn [[Image:User Wynthyst sig icon2.png|19px ]] talk  05:06, 15 April 2010 (UTC)

My sig image
I updated it days ago... but it still shows the white mantle flag in the sig, though it is the "P" on the image page. Cleared my cache many times :P -- hnzdvn 03:19, 3 May 2010 (UTC)
 * It looks fine to me, have you cleared your browser cache? -- Wyn [[Image:User Wynthyst sig icon2.png|19px ]] talk  05:21, 3 May 2010 (UTC)
 * Several times, like I said in the previous post. Maybe it is on my end?  Idk, looks correct on GW2W... but it is still the flag here.  --User Phnzdvn sig.png hnzdvn  10:12, 3 May 2010 (UTC)
 * Ok, right after I posted this it corrected its self :P --User Phnzdvn sig.png hnzdvn 10:15, 3 May 2010 (UTC)

List of Elite Skills fucked up
Someone must tell users to stop posting skills in their userpages, because it fucks up the other list systems. For example: List of elite skills is currently messed up because Fantil added some skills. &mdash; The preceding unsigned comment was added by 187.64.35.122 (talk) at 23:10, 20 May 2010 (UTC).
 * Tip: If it looks like there's an error, but there's nothing wrong in the code, just a plain edit-save does the trick. Worked in this case :) Ofcourse because it was nonexistent at the moment :S - J.P.[[Image:User J.P. sigicon.png| ]] Talk  23:44, 20 May 2010 (UTC)
 * This is not a wiki bug, it's a user error. I have fixed all of the user's skill listings, and have explained his error to him. Also, rather than simply deleting stuff off of user's pages, you should try to fix them. If you don't know how, you can always post it on the Admin noticeboard and someone who does know how will take care of it. Thanks! -- Wyn [[Image:User Wynthyst sig icon2.png|19px ]] talk  23:45, 20 May 2010 (UTC)

Guild Registration List
I do not know if it takes time, but I reciently made a New Guild called Knights Of Caerleon, when I type this name into the Search box, I get no results, yet it is here and at the moment the only way any of my members could find it is via the F10 in the Game as it DOES NOT Register in this Wikis Search engine.

Could something please be done, so that I can come and log into this site and type in my Guild name in Search box and it takes me straight to it Please?

Thanks

Paul73


 * I was able to find your guild, here. When you press search, make sure you select Guild as a parameter.  G R E E N E R  00:18, 21 May 2010 (UTC)
 * You have to designate the Guild: namespace in the search box. Simply typing in Knights Of Caerleon will search only the mainspace. -- Wyn [[Image:User Wynthyst sig icon2.png|19px ]] talk  00:27, 21 May 2010 (UTC)

Huh!!! Laymans Terms please?

And What is this Greener thing?
 * Greener is a user, that's his signature. In layman's terms, type "Guild:" in front of the guild name, or, when it comes up with no results by the default search, hit the "Guild:" tickbox in the advanced search options. <font color="Black">-- <font color="#0104C6">FreedomBound [[Image:User_Freedom_Bound_Sig.png|19px]] 14:17, 21 May 2010 (UTC)

Logging in
Hi again

So far I have had to ask for a temporay Password twice as both times the login page did not recognise the password I used, there may be a prolem with the login area.

It gets annoying when I have to ask for a new Temp password, just to log in all the time.

Paul

Not sure if this is a bug or not but
How do things like this happen? The previous versions are missing from the server yet still have entries marked in the upload log. Perhaps run a script to clean up those things? Previously Unsigned 02:19, 22 May 2010 (UTC)

minor bug: timezone
After looking through the ten archives' section titles, I realized I'm very lucky to have almost never had a bug on this wiki, and none that didn't later resolve itself. However, there's one that persistently annoys me. The timezone always displays as UTC, no matter what and in what way you enter in Special:Preferences. If this is intended, and that setting really is irrelevant, it's just a little frustrating; on the other hand, if you're meant to have it display time in a not-totally-irrelevant fashion, I'd like to know how. | <font color="Red">72  (UTC) 00:47, 27 May 2010 (UTC)
 * In signatures and such the time is UTC and always will be. Signatures, and every other wiki content, are text, so it's impossible for the wiki software to convert those times on the fly for each user.
 * The setting in your preferences only affects the dates on special pages such as your watchlist, recent changes, or a page's edit history. If you don't want to have inconsistencies, just set the offset to zero. poke | talk 08:27, 27 May 2010 (UTC)
 * Well, yes, it's pretty clear you can't mass-replace the text for each unique visitor. That's not the problem; the problem is that the setting in Preferences does not actually have any effect for me, not the latter half either (, regardless of what and in what way the setting is entered in that field). It continues to display UTC even where it is supposed to request the Preferences value. | <font color="Red">72 User_Seventy_two_Truly_Random.jpg (UTC) 16:16, 27 May 2010 (UTC)
 * bump? | 7  2   User_72_Truly_Random.jpg | 04:07, 16 November 2010 (UTC)
 * Where does it still display UTC where you expect (after my explanation) something else? poke | talk 14:39, 16 November 2010 (UTC)
 * (Much later to a disturbing degree), at the leftmost part of the links at top right. | 7  2   User_72_Truly_Random.jpg | 15:52, 27 April 2011 (UTC)
 * The clock at the top is intended to be UTC, to assist users in deciphering UTC times for festival schedules and such. If you really, really want it in local time, I believe you have to edit your Monobook.js. - Tanetris 17:08, 27 April 2011 (UTC)

Problem finding my Guild the normal way
Hi

I have to log into Guild Wars and Press F10 to find my Guild on this Wiki, yet I cannot do it the normal way of logging in and typing the Knights Of Caerleon in the Search box, this brings up ZERO results, yet I can get to my Guild page via the game, what is going on with this Wiki? Paul
 * Look up to the section where you already asked. <font color="Black">-- <font color="#0104C6">FreedomBound [[Image:User_Freedom_Bound_Sig.png|19px]] 23:11, 1 June 2010 (UTC)
 * This is not a wiki bug, this is exactly how the search works. Please stop posting it here. -- Wyn [[Image:User Wynthyst sig icon2.png|19px ]] talk  23:36, 1 June 2010 (UTC)
 * . | 7  2   User_Seventy_two_Truly_Random.jpg | 01:46, 2 June 2010 (UTC)

Slow GW2W
GW2W is taking ages to load/not loading at all. It's been like this since the database move finished yesterday. GWW seems to be fine, though. -- pling 16:13, 17 August 2010 (UTC)

Can't upload a new version of an image
I was trying to fix the image I use for my banner on my userpage and I keep getting this error:

"''' Bad Input"

- Problème de saisie

Never seen this happen before, and the Support it links is the direct NCsoft support line, which seemed to me to be a little much for a wiki problem. I am able to upload other images just fine it seems, just this one image cannot be reuploaded... Suggestions? --- <font color="#887a5d">Ness  Hrin | 02:26, 22 August 2010 (UTC)


 * I have no idea what it is about, but have you tried uploading a different picture under that file name? If that works then I would assume that it is a problem with the file itself.  If it doesn't work, you could try uploading that picture under a different name and then either changing the link on your userpage or moving the newly uploaded file to the old name (although you'd need to have the original page deleted first).  Just a couple ideas off the top of my head.  --Rainith 06:51, 22 August 2010 (UTC)
 * Yeah, it must be the file. I tried uploading the same file under another name and got the same error. No idea what is wrong with the file, though. It has no different attributes than the previous version; all I did was remove a few pixels. So odd... --- <font color="#887a5d">Ness [[File:User Ness Hrin SigIcon.png]] Hrin | 17:46, 22 August 2010 (UTC)

Okay... whats up with the url?
http://wiki.gtm.guildwars.com/ ? – <font color="#7777cc">alistic 21:30, 16 August 2010 (UTC)
 * Shows as http://wiki.guildwars.com/wiki/Main_Page for me... <font color="Black">Shadow <font color="Red">Runner  21:32, 16 August 2010 (UTC)
 * I've got the new one, too. Firefox even needed a new password reminder for it. &mdash; Tennessee Ernie Ford ( TEF ) 21:52, 16 August 2010 (UTC)
 * Same here. I guess that's what the database thing was about.--The Emmisary 21:54, 16 August 2010 (UTC)
 * it will clean itself up. I closed my browser and manually typed in the old url. Now, all the links return to the expected URL (most are relative, so if your current page has gtm, then so will any links you click). &mdash; Tennessee Ernie Ford ( TEF ) 21:57, 16 August 2010 (UTC)
 * GWW's URL is fine for me, but GW2W shows the gtm thing. (By the way, I think GWW:BUG would be a better place for this.) -- pling User Pling sig.png 22:09, 16 August 2010 (UTC)
 * I can't even access GWW from http://wiki.guildwars.com/, only http://wiki.gtm.guildwars.com works for me now. 99.100.24.170 00:13, 8 September 2010 (UTC)
 * Both are currently working for me. --Rainith 01:37, 8 September 2010 (UTC)
 * Only http://wiki.gtm.guildwars.com/ for me. – User Balistic B d-dark.png<font color="#7777cc">alistic 01:58, 8 September 2010 (UTC)
 * Both work on me. Though i'm not automaticly logged in in the gtm one. - J.P.[[Image:User J.P. sigicon.png| ]] Talk </b> 20:08, 8 September 2010 (UTC)

Database errors
Getting database errors on (almost?) every page I visit. Pages load with the following message below page content.

<pre style="overflow:auto"> A database query syntax error has occurred. This may indicate a bug in the software. The last attempted database query was:

(SQL query hidden)

from within function "SiteStatsUpdate::doUpdate". MySQL returned error "1213: Deadlock found when trying to get lock; try restarting transaction (172.30.228.6)"

-- pling 15:15, 16 September 2010 (UTC)
 * Ditto, and also "Manifold my talk my preferences" etc look like they are written twice, one being slightly lower than other. <font color="#008800">Manifold [[Image:User_Manifold_Neptune.jpg|19px]] 19:02, 16 September 2010 (UTC)


 * Thanks for the report, guys! I've notified the operations team and they're investigating now. --[[Image:UserEmilyDiehlStar.gif]] Emily Diehl (talk) 20:22, 16 September 2010 (UTC)


 * Just to join the chorus, I just had it happen to me too. --Rainith 00:51, 19 September 2010 (UTC)
 * This seems to be happening again. -- Wyn [[Image:User Wynthyst sig icon2.png|19px ]] talk  17:09, 7 October 2010 (UTC)
 * It's been happening to me on and off for some time now. I've just shrugged my shoulders and done something else while the page tries to load before this warning appears. One theory for me, not tested to rigorously, is that GWWT may have something to do with it, as the problem goes away when I've logged out. G R E E N E R  19:06, 7 October 2010 (UTC)
 * Don't think its GWWT as I don't use it and I had this issue again today. --Rainith 21:04, 7 October 2010 (UTC)
 * I also don't use GWWT and got the same thing last night/this morning. - Tanetris 21:22, 7 October 2010 (UTC)
 * Yep, it's not GWWT. But my old friend, index.php is back. My comp says it's a Plain Text file, but it is zero kb, and I can't open it. Not sure why I keep getting offered it. G R E E N E R  00:37, 10 October 2010 (UTC)
 * Here is a screenshot of what is happening. File:GWWdatabase error.jpg -- Wyn [[Image:User Wynthyst sig icon2.png|19px ]]  talk  08:13, 29 October 2010 (UTC)
 * I've been experiencing the same. With the clock and the TopLinks on top appearing twice, as well as GWW appearing twice. - J.P.[[Image:User J.P. Halloween sig.png| ]] Talk </b> 10:20, 29 October 2010 (UTC)
 * Yet one more image, with a small description of what tends to happen to me File:User Greener Database Error.jpg G R E E N E R  08:52, 31 October 2010 (UTC)

wikimail does not accept quotation marks
It doesn't do s, I got an error trying to send off an email that had them until I deleted them on a hunch. If you can't fix it, maybe leave a note on Special:EmailUser about this problem? --mendel 07:00, 9 October 2010 (UTC)
 * Actually, I just sent an email with quotation marks in it; the ones I had trouble with had quotation marks at the start of a line, or the line started with . --mendel 07:15, 9 October 2010 (UTC)

Database Error
Hey, I'm getting this error everywhere ><

Database error A database query syntax error has occurred. This may indicate a bug in the software. The last attempted database query was: (SQL query hidden) from within function "SiteStatsUpdate::doUpdate". MySQL returned error "1213: Deadlock found when trying to get lock; try restarting transaction (172.30.228.6)".

Beleeth 17:52, 13 November 2010 (UTC)
 * See . --Silver Edge 03:49, 16 November 2010 (UTC)

Time stamps on edits
Not only are the edits that I'm doing appearing at the wrong time on the recent changes page (out of order, not being posted until well after the edit, etc.), but the time stamp they are being given is actually in the future. The clock at the top of the page is properly in sync with my computer clock, but my edits are being given time times of +3 or so minutes. G R E E N E R 03:10, 19 January 2011 (UTC)
 * Notes on this image:
 * User Greener Recent Changes.jpg G R E E N E R  22:40, 19 January 2011 (UTC)
 * I experienced this a day before yesterday. The edit i did on an image, adding a user image, showed up on my contributions and RC about 5 minutes after the edit was done. Showing that i'd done movefile before adding the tag, when i actually did it before. - J.P.[[Image:User J.P. sigicon.png| ]] Talk </b> 09:54, 21 January 2011 (UTC)
 * Now the timestamps seem to be ramdomly 3-4 minutes ahead of what the real time is :S - J.P.[[Image:User J.P. sigicon.png| ]] Talk </b> 10:19, 21 January 2011 (UTC)
 * The clock at the top of the page is made via code that runs on your computer, so obviously it will be in sync with your computer's clock. Does the RC time match the time in the timestamp (+- hours for timezone)? Because if not, it is really weird, otherwise your offset might be wrong in your user settings. poke | talk 19:18, 21 January 2011 (UTC)
 * The RC clock can alternate between syncing with my computer clock, which I've checked is proper, and running a few minutes ahead. As such, the servers for the wiki can tag an edit as being done after subsequent edits, or before previous ones. I can make the RC clock show an earlier time than the last edit it shows me. G R E E N E R  19:31, 21 January 2011 (UTC)
 * It would be nice if you could ignore the clock at the top (because, as I said, it has nothing to do with the server), and answer my question instead. poke | talk 20:27, 23 January 2011 (UTC)
 * GW2W is also experiencing this issue. -- pling User Pling sig.png 00:57, 24 January 2011 (UTC)
 * Sorry poke, but I had ignored the clock at the top of the page, I just may not have expressed it properly. There are four "times" that seem to be at play.
 * The first (the clock a the top) can be ignored as you said.
 * The second is the clock shown on the Recent changes page after "Show new changes starting from..." which is the one which alternates between being on my time, and being ahead by 5 minutes.
 * The third is the time stamp given to edits, which seems to alternate from being stamped in the future to being stamped in proper UTC time.
 * The forth is the chronological edit number, which really can do some weird things when it conflicts with the third time.
 * Case in point. Take a look at the history of this page You'll see that there have been three edits by Erszebet on Jan 23rd. Comparing the total changes from Oct 3rd to 19:57 on Jan 23rd you get this comparison. Note that it says there are two changes time stamped at 19:55 which somehow occurred later. The number given to the changes keeps the chronological order, even though the time stamps are wrong.
 * The only sense that I've been able to come to is if there are two servers which are taking turns in handling the edits, with one giving time stamps that are 5 minutes off of the other.
 * I hope I've been somewhat lucid, as I'm exhausted from renos atm. G R E E N E R  01:39, 24 January 2011 (UTC)

More database errors
Those database errors that people were experiencing seem to have cropped up again. I've been getting the same issue with error messages, doubled-up time stamps, etc. -- Hong 14:39, 26 February 2011 (UTC)
 * Yeah, confirmed here too. Seems to be happening on every single page I visit. --User Wandering Traveler Sig2.png <font color="#D2691E">Traveler (<font color="#D2691E">talk ) 16:33, 26 February 2011 (UTC)


 * Hi there, thanks for your feedback on the wiki. Please provide us with as many details as possible, e.g., what pages, what errors, time and location, etc. This would greatly help me get an idea of the big picture and I can then proceed with more information. Thanks again! --Stephane Lo Presti talk 18:40, 21 March 2011 (UTC)


 * 8:00-8:10 UTC 22 March. All pages I visited showing the error. Response time is very slow (sometimes >1 minute before page comes up; my own ping of other sites is good; other wikis respond faster &mdash; even ones where I have scripts running).


 * Specific error is the same on every page (talk, main, feedback, history pages, diffs, previews, edits &mdash; doesn't seem to matter):


 * Thanks for taking a look at this. (I'm not too bothered by the SQL error; I am wondering why the response rate of the wiki has slowed.) — Tennessee Ernie Ford ( TEF ) 08:10, 22 March 2011 (UTC)
 * Oddly enough, I haven't gotten any of the errors on any page in quite a while. I'm not sure if its because of Chrome or just a stroke of luck. I'll test it out with a few other browsers once I'm on my main computer again. --User Wandering Traveler Sig2.png <font color="#D2691E">Traveler (<font color="#D2691E">talk ) 18:30, 23 March 2011 (UTC)
 * I'm getting the deadlock errors with just about every edit. -- Wyn [[Image:User Wynthyst sig icon2.png|19px ]] talk  15:59, 24 March 2011 (UTC)
 * Im using chrome and still receive them at the bottom of the page.--<span style="background-color: Lavender; -moz-border-radius: 5px; -webkit-border-radius: 5px; border: 1px solid #c7c7c7; padding: 0 5px;"> Neil • User Neil2250 sig icon6.png 16:01, 24 March 2011 (UTC)
 * Getting deadlocked in Firefox. [[Image:User_Felix_Omni_Signature.png]]elix Omni 16:04, 24 March 2011 (UTC)
 * ...Okay, now its deadlocking over here too. Every page, from the looks of it. :\ --User Wandering Traveler Sig2.png <font color="#D2691E">Traveler (<font color="#D2691E">talk ) 16:59, 24 March 2011 (UTC)

I just talked to our technical team and they're aware of current deadlocking problems. They're working on it as we speak. Thanks for your patience! --Stephane Lo Presti talk 17:04, 24 March 2011 (UTC)


 * Thanks for letting us know.
 * (FYI the SQL errors and slow downs were frequent about the same UTC time again; same message, same symptoms...everything took longer to process, although diffs/submits took the longest) — Tennessee Ernie Ford ( TEF ) 17:33, 24 March 2011 (UTC)

Hello again, Our asura team of technicians fixed a hardware issue. So are people still having the deadlocking issues? --Stephane Lo Presti talk 18:27, 24 March 2011 (UTC)
 * May that have to do anything with this? 88.153.105.75 18:34, 24 March 2011 (UTC)
 * No, since the wiki and the game are on separate servers. -- Wyn [[Image:User Wynthyst sig icon2.png|19px ]] talk  18:36, 24 March 2011 (UTC)
 * What Wyn said ^^ --Stephane Lo Presti talk 18:37, 24 March 2011 (UTC)
 * T__T What is it then? Please fix that, too. 88.153.105.75 18:37, 24 March 2011 (UTC)

Don't know if it's related, all wiki.guildwars.com pages have been extremely slow the last few days. Takes up to a few minutes for one to complete. Painful to make edits sometimes when this happens. I tried alternate access paths (via level3 and alter.net) with no improvement. 66.170.212.17 19:04, 24 March 2011 (UTC)

Database errors version 1,000,000
They're back, and performance has once again been crap starting over the weekend. By crap, I mean one minute load times, or even just time outs, as well as the database errors. -- Wyn  talk  08:24, 30 March 2011 (UTC)

i keep getting this error on the wiki
A database query syntax error has occurred. This may indicate a bug in the software. The last attempted database query was:

(SQL query hidden)

from within function "SiteStatsUpdate::doUpdate". MySQL returned error "1213: Deadlock found when trying to get lock; try restarting transaction (172.30.228.6)".

i hope this is the right place to post this.. i used to just tell Emily, feel free to move it to the "right" place...- Zesbeer 08:14, 1 April 2011 (UTC)
 * I'm getting the exact same message at the bottom of each page. Easy to miss unless you scroll down on a page, or find that very rare short page. Load times are often in the minutes. This has been on and off the last few days. -- Ralmon -- 17:07, 6 April 2011 (UTC)

Slow Load Site
Is it just me / my house, or is the side loading slow for everyone? - Stimpson J Kat  15:42, 27 March 2011 (UTC)
 * Is what you are experiencing similar to what is discussed here and here? --Silver Edge 21:08, 27 March 2011 (UTC)
 * Nope, just... really slow load times... like 5-10 mins just to load the main page 3-5 for any other page.


 * That might be just you. I have been vocal about load times in the past and I have never seen anything as bad as what you are seeing. At worst, I get a response within 1-2 minutes. If anything loads more quickly for me, it's the main page.


 * I suspect you are getting the worst of both: something on at your end (router, computer, ISP, anti-virus, browser anti-script stuff, ...) and sometimes a slow-responding wiki. — Tennessee Ernie Ford ( TEF ) 23:29, 27 March 2011 (UTC)

Actually i have been having the same problem. super long load times, like 10-15min. It seems to be getting worse every day and its definately not coming from my side cause i had 2 friends test to see if they load faster and theyre having the same problem. Sometimes the page doesnt even load and its only happening to the wiki. youtube and other sites load instantly for me, so my connection is working fine. This has been going on for about 2weeks now. I've never had such bad load times before in my life. Maybe its got something to do with my location? (middle europe) PS: i probably won't come back to respond cause it took me over 30min just to get to post this comment84.52.172.30 17:00, 30 March 2011 (UTC)
 * Yeah whats up with the sites? It takes like 5-10 minutes to load now, every other site loads in seconds like normal. It's just gw wiki and the gw 2 site that are really slow.
 * I wonder what browser people are using while getting the slow load times. It just took me 10 minutes and 50 seconds to load the front page with firefox 4.0, and then I tried IE 8 and it loaded in less than a second. 99.6.219.224 22:54, 21 April 2011 (UTC)
 * I don't think it's browser-dependent; I've had problems with FF3.x, FF4.x, IE7, and IE8. — Tennessee Ernie Ford ( TEF ) 01:02, 22 April 2011 (UTC)
 * I agree that it probably isn't browser related, I'm using Firefox 4 and have seen no slow loading times at all. --Rainith 01:07, 22 April 2011 (UTC)
 * Maybe it isn't browser related, but while talking in forums I've heard two other people mention after I brought this up that using a different browser than usual allowed them to load immediately. One of the two reported that their normal browser took 20 minutes to load while starting at the same time.  A third person mentioned that they cleared all their history/cookies/etc, and was able to load it immediately (once, before being unable to so much as refresh it).  For me, the wiki's load times are better now *knocks on wood*, but the issue seems to come and go through the week. 99.6.219.224 22:57, 25 April 2011 (UTC)

Signature Preferences - Bad Input
As per Help:Ask_a_wiki_question.<font color="Black"> --  <font color="#0104C6">Lacky 06:28, 4 April 2011 (UTC)
 * Also, I did receive a bad input error when I tried to add my email to the preferences or try to change my signature or anything on that page. My support ID is: 212427778028365748 Kaisha  User Kaisha Sig.png 22:39, 4 April 2011 (UTC)
 * It would be good if you could include the exact time when the error happened, so you can be found more easily in the logs. poke | talk 07:25, 5 April 2011 (UTC)


 * The time the error happened would have been around the time I posted on the Ask a Wiki Question page, which is (according to the signature) around 13:10 UTC. However, I tried updating my signature several times, so the original time it displayed the error probably would have been between 2-5 minutes earlier.
 * I just tried it again (the time is 08:39 UTC), with Jioruji Derako's suggestion here, however, it still displays the error. My Support ID Number is 5294648598172261904   <font color="Black"> -- [[Image:User_Lacky_Blue_Paw_Sig.png|15px|link=User_talk:Lacky|My Talk]] <font color="#0104C6">Lacky  08:42, 5 April 2011 (UTC)
 * Actually, the time that it happened for me is the date that I wrote on here as well. Which was 22:39 of April 4th. At 8:50 I just tried this Kaisha  User Kaisha Sig.png and I got the bad Input. Support ID for that is: 5294648598171634091 . Seeing a similar id for both of us, kind of makes me wonder if it's server side some where.  Kaisha  User Kaisha Sig.png 08:54, 5 April 2011 (UTC)
 * Just tried to edit the sig page... received the bad Input again. Support Id Your support ID is: 5294648598992159172 Happened at 12:30 pm Central time. Kaisha  User Kaisha Sig.png 17:32, 24 May 2011 (UTC)
 * Hi, can you try to edit your email address again please? Please let me know if it is working now. --Stephane Lo Presti talk 16:30, 21 June 2011 (UTC)
 * Yay! So far good! I got, "A confirmation e-mail has been sent to the nominated e-mail address.

Before any other e-mail is sent to the account, you will have to follow the instructions in the e-mail, to confirm that the account is actually yours." Instead of the usual Bug. :-) I got the email and it now works! Thank you! Kaisha  ^  17:42, 21 June 2011 (UTC)

Lucky/Unlucky acquisition page
Went to the Lucky/Unlucky acquisition page and my avg surf shield found a black-hole backdoor virus on that page. said the virus was made by houseofownage. might wanna look into that asap. thanks for keeping us safe and secure!173.187.230.20 14:13, 1 May 2011 (UTC)Syn

[alt+shift]+[c] - doesn't work across all spaces
There are some wiki keyboard shortcuts that work across the wiki: [alt+shift]+[t] takes you to a talk tab, [alt+shift]+[h] is the history tab, and [alt+shift]+[e] is the edit tab. Some universal shortcuts also work everywhere (e.g. to get to watchlist, recent changes, preferences, my user page, my user talk, etc.).

However, [alt+shift]+[c] only works in Main and Template spaces; it does not work in Guild, Project, or Feedback spaces. It should take you to the primary tab for the article (respectively, the tabs entitled Guild, Project, or Feedback). I suspect this is a syntax/stylesheet type of fix that does not require backend support. Thanks. — Tennessee Ernie Ford ( TEF ) 20:43, 2 May 2011 (UTC)

E-mail user not working
I am trying to send e-mails through the wiki but I am getting an error every time.

"Mail object returned error: error_log(/var/log/httpd/mediawiki.log): failed to open stream: Permission denied"

I am a registered user with a confirmed e-mail address and I have tried using different browsers and disabling internet security programs. My preferences appear to be correct to my knowledge. I tried testing it with my friend too and it wouldn't let me send it, although he checked his e-mail account and it showed up anyways. Why is it saying it's not sending through the wiki but somehow going through directly to e-mail?

Thanks --The preceding unsigned comment was added by Belieber2169 (talk &bull; contribs) at 05:38, 27 May 2011 (UTC).


 * I experienced this yesterday but it went through on the next try. Did you try again? Anyone experiencing this? (don't forget to sign! ;) --Stephane Lo Presti talk 16:26, 27 May 2011 (UTC)


 * Errors sending email pop up from time to time, usually when the wiki is experiencing other slow downs (see other reports above). What was different about this last report is that the emails went through (talk to Gaile; she can tell you how many and when (since they were sent to her). — Tennessee Ernie Ford ( TEF ) 16:40, 27 May 2011 (UTC)


 * Interesting, my email didn't go through at first. I'd like to hear from other people having the same problem, with details about when exactly this happened. That'd be super helpful. --Stephane Lo Presti talk 16:42, 27 May 2011 (UTC)

Mediawiki update broke Landmark lists
Is it just me not adjusting one of my settings, or has the new software broken something in the templates used for them? On every region page, the list of landmarks is either a series of errors or HTML code that hasn't been applied. ~Farlo Talk 19:15, 31 May 2011 (UTC)
 * I see it too, seems to have something to do with dpl.– User Balistic B d-dark.png<font color="#7777cc">alistic 19:24, 31 May 2011 (UTC)


 * Yeah, but it's not affecting all #DPL calls, just this one (or at least, everything else I've spot-checked is fine). — Tennessee Ernie Ford ( TEF ) 19:29, 31 May 2011 (UTC)


 * I can replicate the problem using,  , and  . So either all are infoboxes are doing something odd or there's something odd going on with the latest mediawiki and the DPL extension. — Tennessee Ernie Ford ( TEF ) 19:43, 31 May 2011 (UTC)
 * Wish I knew what any of that meant, but here's to getting it fixed. Thanks for moving it to the right area as well. ~Farlo Talk 20:48, 31 May 2011 (UTC)

I'm keeping my eye on this, please also provide exact details about the issue (exact page, code) so that I can report it. (I have no idea what the bug is referring to as a non-expert) Thanks!--Stephane Lo Presti talk 20:50, 31 May 2011 (UTC)
 * An amazingly quick reply from A-Net, which kicks ass. You can see the effects yourself: Ascalon, The Jade Sea, Kourna, The Tarnished Coast, and every other region page.  Why do we have this complex template thing going? Why not just type out the landmarks like the rest of the lists?  ~Farlo Talk 21:01, 31 May 2011 (UTC)
 * The problem is identified, and a fix will hopefully come soon. Until then, we just have to accept these errors :/ poke | talk 21:17, 31 May 2011 (UTC)
 * Well that's good to know. I suppose it's not something that any of us, or admins rather, could fix?  Also, has the new update killed your GWWT, cause those are amazing? :D ~Farlo Talk 21:32, 31 May 2011 (UTC)
 * No, we requested an update of DPL as this will probably/hopefully fix the problem. So now we can just wait ;)
 * And about GWWT, it should still work fine when you are using the Monobook skin. It's not compatible to Vector as of now. poke | talk 21:35, 31 May 2011 (UTC)
 * I just bothered looking at the skins again, I had no idea Vector was the new one Wikipedia used too, it looks sooo much better! :D. However, is the background image missing because it isn't available in Vector or what?  I rather liked that design.  Sorry if I'm making this more of a discussion than should be here. ~Farlo Talk 22:06, 31 May 2011 (UTC)
 * Vector isn't designed to have any background image, no. poke | talk 23:06, 2 June 2011 (UTC)
 * Is this part of this problem? If not, anybody know how to fix it? --Musha [[Image:User_Musha_Sigc.png|19px]] 03:39, 4 June 2011 (UTC)


 * Yes, it's symptom of the same issue. You can manually setup your feedback page, as Konig and I have done. (If you have a lot of suggestions, I can do it for you. I'll check your suggestion page when I have some uninterrupted time; if you don't have a manual fix in place, I'll put one on your talk...or on your feedback page itself, if you want to give me permission to do so.) — Tennessee Ernie Ford ( TEF ) 03:50, 4 June 2011 (UTC)
 * Sure. Any help would be appreciated. Once the manual fix is in place, though, what happens to it once this bug is repaired? --Musha [[Image:User_Musha_Sigc.png|19px]] 09:11, 4 June 2011 (UTC)
 * Nothing should happen since you're no longer using the template. Everything should stay the same, and you'll just have a static list unless you revert back to the template when it's fixed. ~Farlo Talk 09:13, 4 June 2011 (UTC)

(Reset indent) So, it seems that the dpl issue only pops up for unformatted dpl results. If you apply an explicit formatting on it, it will still show up. I've applied the fix to the landmarks template and also for user feedback pages. Are there any other areas with issues? --JonTheMon 16:45, 8 June 2011 (UTC)


 * Thanks for taking care of that (I had some sandboxes that were unaffected, but I couldn't figure out why).


 * Landmarks and Suggestions were the biggest areas. The quest lists and anything associated with skills seems to be okay (they always have explicit formatting, albeit hidden behind other templates). I'll keep an eye peeled. — Tennessee Ernie Ford ( TEF ) 16:57, 8 June 2011 (UTC)

"Could Not Open Socket"
On most pages where tags and/or external links are involved (in other words, any page with a REcaptcha verification), I cannot seem to edit. I simply get a white page with "Could not open socket." This has happened while attempting a revert at User:Wafflez, as well as trying to tag File:Mineral Springs infusion.jpg and File:MiniatureGhostlyPriestScreens.png. Any ideas; is it just on my end? -- <font color="#D2691E">Traveler (<font color="#D2691E">talk ) 05:05, 7 June 2011 (UTC)
 * Actually, am I just an idiot; is this related to the above? --User Wandering Traveler Sig2.png <font color="#D2691E">Traveler (<font color="#D2691E">talk ) 05:06, 7 June 2011 (UTC)
 * I've actually been having this problem as well. As you said, it's only when I'm forced to use the bloody Captcha. No idea what it is, but it sucks.  ~FarloUser Farlo Triad.png Talk 05:15, 7 June 2011 (UTC)
 * Likewise. User_Ryuu_R.jpg‎ Ryuu    *bite*  05:19, 7 June 2011 (UTC)
 * Same here. Kind of annoying because you can't revert vandalism that removes external links. [[Image:User_Felix_Omni_Signature.png]]elix Omni 06:09, 7 June 2011 (UTC)

List of Elite Skills
The List of Elite Skills is messed up completely when I look at it. It's very high from top to bottom because all the columns are extremely high and compressed to the left instead of nicely aligned as the other skill lists. There's also a big white area to the right of the columns. Worth mentioning, no other kind of lists/skill lists on the wiki does this to me. Anyone know why? --Jackie 08:42, 22 June 2011 (UTC)
 * Someone forgot to put "| categorize = n" on the infoboxes on the Healing Burst skill history page. Fixed. - Tanetris 08:54, 22 June 2011 (UTC)

Featured article star too low in Vector skin
Rather than being directly to the right of the page title, it strays below the line so that it overlaps with the body text (or, more commonly, with the screenshot/image that's at the top right of most articles). -- Hong 19:48, 25 June 2011 (UTC)