User talk:Gaile Gray/Archive Misplaced Articles and So Forth/March - April 2007

This article contains archived materials from the User: Gaile Gray discussion pages. This Misplaced Articles and So Forth category contains questions or comments, such as bug reports or support issues (which should be submitted to Support through the website's Support Section), as well as a few other misplaced comments or questions.

Mini Varesh Bug
Hey, I just wanted to say, I had my Mini Varesh out in my Guild Hall but instead of walking around, it randomly teleported places every couple of seconds. Just thought I would bring that to your attention.--Eloc 04:14, 1 April 2007 (EDT)
 * Hi, Eloc. Sorry to hear about the problem. It's really important that such matters are reported to Support. I would love to be able to offer to do that for people, but I simply cannot do that. There may be info they need that I don't know about, they may have follow-up questions, etc. So if you could please submit a ticket through the Support system, that would be marvelous. --Gaile [[Image:User gaile_2.png| ]] 15:46, 1 April 2007 (EDT)

Any Word on when the Armor Crafters will be Fixed?
I was just wondering if there was any word yet on when they might get the armor crafters fixed, so that they are not missing parts of the armor anymore. I haven't checked them all again today, but I know the armor crafter in LA is still missing the Monk Leggings and the armor crafter outside of Sanctum Cay is still missing the Necromancer's Leggings... and they were both missing the leggings for both, as well as other items, but again, I didn't recheck them all today. Missing Necro Pants & Missing Monk Pants. ~ J.Kougar
 * You should submit a report directly to support so that they can contact you easily with any followup enquiries they might have. Also, the Amnoon Oasis crafter offers the same menu as Sol Pyrrhus so you may want to mention that too. - B e X o R  03:51, 4 April 2007 (EDT)


 * I did actually, last week, but like so many of my reports they tend to go unanswered. Half the time anymore I never even get a notice thet they were closed down after they do send a message if I don't respond back after 72 hours, so as far as I know there are still tickets open from weeks ago. lol ~ J.Kougar


 * The way this works best is to have a player share an observation via a Support Ticket. Support, in turn, sends the information to QA, who can place it into the queue for investigation. Upon validation of the report by a QA tester, the issue is added to the report as a verified bug that requires a fix. This then is sorted into the proper queue for that update or fix. In this case, it may be a UI programming queue, the artist queue, or even the designer queue. I know that these things are addressed over time, for in this week's update notes, I noticed that a "missing" helm is being added. Frankly, with the press of so many other things, there can be delays -- well, obviously that is so. :) I suggest that the best way to report this is via the Support System. I will verify with them that I've outlined the proper procedures, but this is as I understand it. --Gaile [[Image:User gaile_2.png| ]] 01:08, 5 April 2007 (EDT)


 * Well, as I said I sent in a support ticket, but the last few for abuse, bugs, etc. have not been followed up on very well, so I thought I'd ask to see if you knew. Thanks though.
 * Also, I like your purple paw print image. I have a Purple Paw Print similar to it tattooed a little below the pant line on the left side.  ;)  Needless to say, I'm a little paw print obsessive as well as purple obsessive. lol  My fiance tolerates it though, he is also a big cat fan.  ;)  ~ J.Kougar

Pet bug or intended update?
Hello Gaile. Once again I frequent your page (I can't stay away and I'm trying to stay away, honest). I have discovered a couple things that may either be a bug or was intended to happen and before I go reporting it and getting the usual reply I thought I might drop a line here for clarification (though I did already post this info in some forums). After the big update d/l yesterday night I discovered the following:
 * My pet would not be effected by any pet attacks or pet buffs (shouts) when I clicked on my skill once the pet was outside of my aggro range. This really hurt me as I usually play with a Longbow when beastmastering and was forced to run behind my pet with a shorbow just to keep it in my aggro range while attacking an enemy.
 * My pet will not attack a targeted enemy with the new "attack" button unless the target is at the edge of my aggro circle or closer (but it will attack when I start attacking). Once again, I have to advance closer than longbow range to get the pet to attack (without me attacking) which then causes the enemy to charge me instead.

Conclusion, I think that the range of the "attack" button (as far as sending in the pet to attack without attacking) and "pet attack" or pet buff shouts have all been reduced to "within earshot" range which greatly penalizes any ranger that uses a bow (even at recurve range I miss 1/2 the shouts on my pet as it's just in and outside of the range). I'm guessing this was either intentional and not mentioned or a bug and needs to be fixed. Please help to clear this up for me. Thank you. --  Vallen Frostweaver  10:52, 6 April 2007 (EDT)


 * Interesting, I wouldn't be surprised if the new updates have introduced many bugs like those that you've stated, as we already know some of the documented pet bugs involving pets following mini-pets. I think the new window, almost like the hero windows but for pets looks pretty cool. As someone who loves monking, I'm glad to finally know how much health my pet has! Look forward and expectantly to hearing more on these issues. -- Zoidberg 11:11, 6 April 2007 (EDT)