User:Uchiha Lena/proof arena.net is biased

This is just a SMALL clip of the MANY things I have as proof about how Arena.Net biasedly bans people and anyone "related" to them.

Account Bans

 * Account Ban * iP Ban + banned my girlfriend for "sharing accounts"

Hello, Gaile.

I just like to show you this previous comment from support and I would like to have your thoughts about it.

Thank you for your time, as well as everyone else's on the support team.

I could not honestly be [any] happier right now, I have already decided to escalate this issue to the proper people since I have learned some NEW interesting facts about this matter-- I've already called a few numbers from Arena.Net and I am pending a call back from them with further information. It has come to my attention, though, that not only was MY account blocked, but, my girlfriend's account AND several others (just because they were linked to knowing me, which, makes it a personal hate-case). You, Arena.Net, have made this particular cased a biased one, and, that brings it to an entirely new level from what I was originally reporteded/suspended for when I told "We Rock Like Aesop" [(the guy who reported me)] to blow off. I am sorry, but, this is no longer a "we are just doing our job/upholding the EULA policy", but rather, simply an excuse for terminating my account to fulfill your "duties" [biasdly] without looking at reason.

As proof that your support team has been overzealous and has been STALKING ME, they have been watching my every chat session between my girlfriend/guildies and I. I have compliments to Gaile Gray (she sent me emails of chat logs from events of which were completely random and not were not [submitted] reports) as proof that you have been harassing/stalking my chat logs when I was in SECLUDED/SHUT OFF areas with my guildies/girlfriend (e.g., my Guild Hall, and, even in explorable areas such as Dungeons) on Guild Wars, trying to find an excuse to ban me.

More proof is as follows: my previous attempts of reporting people who swear at me, curse me out, spam me, verbally abuse me, ect, were ALL shot down as of late due to "mutual confrontation", [when,] they were no way in the sort "mutual confrontation". Once more, I have been singled out.

If you deny any of the accusations I have just now mentioned about my reporting people and being denied, then, please refer to support ticket number 090421-001470 from a name I found repulsive, "Tramp Ollin", That was NOT found as inappropriate even though "tramp" means "a sexually promiscuous woman; prostitute" (taken right off of dinctionary.com). [Last I checked on wiki from personal experiences, Arena.Net suspends if people are offended, which, I was, NOT because it has an ALTERNATE MEANING OF BEING A HOMELESS PERSON. "TRAMP" ''IS WIDELY USED WHEN REFERING TO A PROSTITUTE. HELLO!?]''

Here's another innocent report of mine that was shot down due to "mutual confrontation": 090330-000322. The excuse of denying my report, in short, was this: "I've been reviewing your account, violations, and reports that you have made. You have eight violations over the last year and are on a final warning. You are aware of this yet you continue to draw attention to yourself and report other players. When we look into your logs, it's clear that you instigate and troll most of the responses."

Basicly, he se is saying "I have looked at your account and because you have previous marks against your account we can safely assume that you caused this to happen." The person [I reported] verbally abused/spammed me for over 3 hours! If this GM had truely looked at the logs AND screen shots submitted he would see I did NOT reply to anything this person said to me so this could NOT be construed as "mutual confrontation". [Once more, I have been singled out.]

If you are not aware of what I am [talking about] right now, then, please refer to my last 2-3 reports against people that were shot down for extremely biased/singled-out reasons.

Overall, I just wanted to say that I have plenty of proof for my accusations and those reasons will be given to your team once I get everything sorted out in my records when I take this even higher.

Thank you again for your time.

Jonathan T******

p.s. -- By the way, I would just like to point out that one of the reasons you are trying to suspend me for, saying the word "gay", is quite redundant. The way I used it was NOT used derogatively in any way, shape, or form. Also, a heads up, whenever you say the word "gay" with the chat filter set to MAX, it isn't even blocked out with those cute little hyphons. If you do not believe me, please test it yourself. ^^

p.s.s. -- Ah, my girlfriend has just now informed me that you removed her perma ban and gave her a 336 hour suspension for letting me log onto her account. More descriptively, you told her "sharing" accounts. FURTHERMORE, [I just checked, and, it seems] you have [just] blocked my iP from logging onto [Guild Wars anymore] (I tested it on a friends account to see if my iP was banned altogether) and have threatened my girlfriend with a permanant ban if it is logged on from any other iP address. This is MORE proof of [you] singling out me and anyone [else who I may be] affiliated with!

Here is what they told her:

Response (GM Cykor) 04/22/2009 06:57 PM Greetings,

Your account has been temporarily suspended for account sharing, which is a major violation of our Rules of Conduct and User Agreement. As section 4 of the User Agreement states:

"Only one person may use an Account. The registered user of an Account may use the Account or may choose instead to permit a minor child of the registered user to use the Account. You are liable for all activities conducted through your Account, and parents or guardians are liable for all activities of their minor child conducted through the Account." Link: http://www.guildwars.com/support/legal/users-agreement.php

Once the suspension has elapsed you will be free to log in and play again. Any further account sharing will likely result in a permanent account ban.

GM Cykor The Guild Wars Support Team

How can they PROVE I was on her account? What is she is a TRAVELLER and uses multiple iP's?? What if they live at multiple locations? This all looks like a load of bullshit... --Uchiha Lena 00:33, 23 April 2009 (UTC)


 * Here's another one that I found funny.

Hello,

Your account was permanently closed due to repeated violations of the Rules of Conduct and User Agreement. This account has been blocked twice for inappropriate language and is related to other accounts that are continually violating our rules.

Protests regarding the termination of your Guild Wars game account will not be addressed or entertained. We will not accept appeals in cases such as this because of the depth of the analysis prior to the block. We regret the necessity of terminating any game account, but we will continue to take all necessary actions to protect the Guild Wars community and to assure that players are abiding by our User Agreement.

Please keep in mind that Guild Wars is a global game with hundreds of thousands of players. This means that standards of behavior must be upheld. For your convenience, you can obtain more information about our rules at the addresses listed below.

- User Agreement: http://www.guildwars.com/support//legal/users-agreement.php - Rules of Conduct: http://www.guildwars.com/support/legal/rulesofconduct.php - Conduct Breaches & Outcomes: http://www.guildwars.com/support/legal/conduct_breaches_and_outcomes.php

Regards,

GM Cykor The Guild Wars Support Team

Here was the reply:

Related? So because you accuse me of being "related" to another account that means I will recieve a permanant ban after only 1 suspension [(the second time it was "blocked" was when the perma ban was given)] ? LOL! You cannot be serious. Basicly, you are saying since I know a drug dealer that means I am in fact an associate of his, making ME, a drug dealer?? Is that your logic? That is so flawed. :\ Why are you abusing your "rights", Cykor? I want this forwarded to someone whom is not power crazed, please. This is rediculous and so communistic!

Amazing...

And here is the follow up story. -- L ena™   talk 20:18, 30 May 2009 (UTC)