Gaile Gray



Gaile Gray, Support Liaison (formerly Community Relations Manager) started in the game industry as a fansite writer and administrator and a game reviewer, worked as a freelance writer for several game developers and publishers, and wrote for various non-gaming websites and publications as well. As CRM, Gaile served as liaison between players and the Dev Team and managed fan events, contests, and communications. She also coordinated website content, interfaced with the Support Teams, and oversaw global community fansite programs. She formerly appeared in-game, sometimes with The Frog, to answer players' questions and organize conga-lines. She would sometimes go AFK during these visits to speak with Dev Team members to try to obtain answers to players' questions or to relay their comments.

On 31 March, Gaile posted a note on her talk page to say that she was moving to a new role, that of ArenaNet Support Liaison. In this role, Gaile interfaces with the global Guild Wars Support Teams and works on overall support policies and practices as well as on certain individual player issues.

On the 4-7 April 2008 an in-game Farewell to Gaile event was held to wish Gaile good luck in her new position. The main theme of the event was a big party with a double Party Animal points buff available.

On April 7th, 2008 Regina Buenaobra joined ArenaNet as Community Manager, and Martin Kerstein joined the ArenaNet Team in 2009 as the German Community Manager.

Trivia

 * She prefers Luxon to Kurzick, because "everyone loves pirates!"
 * Her favorite soft drink is Cherry Vanilla Dr. Pepper or A&W Root Beer.
 * Her favorite color is lavender or purple.
 * Her birthday is on August 9th.
 * She was a Top 20 beta tester for StarCraft and wrote the first published review of the game when it was released in 1998.
 * She played Diablo for a long while and Diablo 2 even longer. An Act One Rogue NPC in Diablo II is named after her.
 * She has completed all quests and missions in Prophecies, Factions, Nightfall and Eye of the North.
 * She appeared in-game with a level 7 R/Mo she accidentally leveled from 6 to 7 during Wintersday 2006, which she keeps for sentimental reasons. Her companion, The Frog, is also Level 7.
 * She often posts on Guild Wars fansites.
 * She owns the one and only miniature of The Frog in the game.
 * When Gaile left her position as Community Relations Manager, ArenaNet retired lavender chat. Gold chat (as used by The Frog) was also retired. However, in her new role, Gaile can use a teal colored text.