Feedback talk:Regina Buenaobra/Journal/Archive Sept 2009

Aion Wings Emote section
The last sentence in the Aion Wings Emote section of your latest journal entry seems to be incomplete: "Please note that this cross promotion is being driven by Aion, and I will let you know any new info as soon as they tell me and I'm" ... --Silver Edge 03:22, 3 September 2009 (UTC)
 * Assassinated mid-sentence, perhaps a clue to her assailant... only Poirot can solve the riddle... dun dun duuuun... -- Alex [[Image:User_AlexEternal_Mr_Bear.jpg|19px]]Eternal 12:19, 3 September 2009 (UTC)


 * Fixed. Whooooops. :S
 * It looks like the Aion community team hasn't provided any public messaging regarding a blanket solution for all, but I would like to suggest that Aion digital customers contact customer service to see whether they're able to accommodate people on an individual basis. -- Regina Buenaobra [[Image:User_Regina_Buenaobra_sig.png]] 16:57, 3 September 2009 (UTC)


 * Hi Regina. I propably might help to shed some light onto this . ..


 * I already contacted NC Soft in this issue and got an answer on tuesday from one of the GMs [Incident: 090828-001175]


 * Not certain if I'am allowed to copy the text completely in here, but you can remove it when you don't find it adequate:


 * "Hello there David,


 * Apologies for the confusion. NCsoft will send out digital codes to anyone and everyone that will have purchased digitally up until October 22, 2009.
 * All of these codes will be sent out on October 23 and will be automatically inserted into your NCsoft Master Account as an unused serial code.


 * Hope this helps!


 * Kind regards,
 * GM Ricardo


 * NCsoft Customer Support
 * http://eu.ncsoft.com"


 * Hope I could help with this information even when I think that October 22, 2009 is a typo.


 * Cheers, David aka Marek Olivar
 * There still is confusion about "what to do when someone contacts support for the AION Wing emote". My friends got codes delivered. I am redirected by a GM to the "Billing Team"?? Never heard from them again???
 * [Reference #090916-002302]. -- S ilverleaf   [[Image:User Silverleaf sig.png|Special:Contributions/Silverleaf]] Don't assume, Ask! 01:20, 24 September 2009 (UTC)
 * Got mine :). -- S ilverleaf   [[Image:User Silverleaf sig.png|Special:Contributions/Silverleaf]] Don't assume, Ask! 06:43, 20 October 2009 (UTC)