Feedback talk:User/Gungraave/Account Hacked

Because the smartest thing to do when you get hacked is to change all your passwords first before scanning for anything malicious right? After all, it must be TextMod.  Anvi God  zzz...  01:28, 4 June 2011 (UTC)
 * What makes you so sure it's TexMod? The reason many antivirus thinks TexMod is a virus is because it modifies the reserved memory of other programs, the textures to be exact. - Ander01 17:26, 6 June 2011 (UTC)
 * Your Sarcasm meter is at level 0. [[Image:User Anvil_God_AsuraSignature.jpg|15px]] Anvi God  zzz...  20:21, 6 June 2011 (UTC)
 * It goes down when I'm sleepy. :) - Ander01 08:27, 9 June 2011 (UTC)
 * I was probably a little emotional after finding all my stuff gone over the years of playing through the Beta. And it is a total assumption of mine that the texmod was the problem. Its just that I have never been hacked from any of my emails accounts, other login, or any thing that resembles identity theft. And that after a month of using the textmod which clearly states to use at my own risk, is when I got looted. --Gungraave 10:44, 10 June 2011 (UTC)

As much as I sympathize, the Feedback area is for suggestions, I'd contact ArenaNet support here and see if they can at least unblock your account. Sadly, Anet cannot restore items or characters, but at least you can get the account back.

Also, Anvil God makes a very good point. If you're changing your passwords with a keylogger watching you, you're already compromised again. Anyways, good luck getting everything sorted out. ~Farlo Talk 08:51, 9 June 2011 (UTC)
 * The weird thing about what happened was that I have no idea why I wasn't receiving an email for my password reset. Even on the NCsoft master site were it wouldn't let me change password or even my email address. After numerous tries, I was able to change my email address and then reset the password. That was when I was able to login and stop the hacker as he/she was going through my last char to loot. Then my account was locked and I had Anet restore it.--Gungraave 10:45, 10 June 2011 (UTC)
 * I had a similar experience with WoW, the hackers got my account password and my email password and were deleting any emails that tried to notify me that my account details were being changed. The hackers are getting smarter, but luckily (at least Gmail) has produced some cool features to prevent it. ~FarloUser Farlo Triad.png Talk 15:00, 10 June 2011 (UTC)

Delete notice
I disagree with the delete notice. The post is part rant and part problem statement; that should be sufficient.

There are plenty of suggestions out there (without delete notes) that are rambling, poorly worded, difficult to parse, include lots of ranting, and/or contain little in the way of actual ideas. Many that do have ideas are phrased in ways that make it difficult to understand how they could be implemented. We don't remove them; I don't think we need to decide which articles in this space are true suggestions and which are not.

@Gungraave: I'm sorry you lost your stuff. Spend a few bucks to take your machine to a professional and ensure that you update your passwords from a different machine until you have things sorted out.

@Gungraave: you have expressed the circumstances of your loss. To make this more obviously a suggestion, I recommend that you add a new header and make a specific suggestion as to what you would like to see ANet do differently. If that's not your goal, you can post this in your regular user space: User:Gungraave. — Tennessee Ernie Ford ( TEF ) 10:38, 10 June 2011 (UTC)


 * @Tennessee_Ernie_Ford: Thanks! I am struggling to use this wiki; even though I love to access its information :)


 * It takes some getting used to. There are lots of people here who are glad to help; you need but ask. Good luck. — Tennessee Ernie Ford ( TEF ) 11:09, 10 June 2011 (UTC)


 * I hated it when I first started using Wikis, but it's pretty easy to get used to. If you want, just type out whatever you want and I (or anyone else) could help you out with the formatting and wikicode. ~FarloUser Farlo Triad.png Talk 15:00, 10 June 2011 (UTC)

@Farlo Talk : Thanks, just reading your comment and checking out your pages has helped me greatly. Technically and spiritually!