Feedback:Developer updates/20220414

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Guild Wars Asian Regional Datacenter Returns[edit]

By Stephen Clarke-Willson, Game Director, Guild Wars

Hello fellow Tyrians!

When Guild Wars launched in 2005 it was a true worldwide game. ArenaNet managed servers in North America (first in Los Angeles, then Dallas, and now West Virginia) and the European Union (Frankfurt, Germany). Guild Wars was also hosted in Asia with datacenter support from our colleagues in NC Korea, NC Japan, and NC Taiwan. Starting around 2010 the hardware in the Asian datacenters aged out and we re-routed players in Asia to the North American datacenter.

As some of you may remember, our Frankfurt datacenter blew up in 2018 just as we were beginning the transition to Amazon Web Services hosting, which oddly enough, was great timing, as explosions go. We were able to start over and build new and improved infrastructure. I am happy to report that the improvements we’ve made to the game since 2018 have brought new and returning players into the land of Tyria. In fact, our top concurrency hit a new record during the 2022 Lunar New Year event, with just about triple the number of players we saw in early 2018.

With the increase in players and the 17th anniversary of the launch of Guild Wars Prophecies approaching on April 28, I am pleased to announce that Guild Wars will be returning to Asia with a dedicated datacenter hosted in Seoul, South Korea. Once deployed, any player that selects Asia in the District drop-down (any language) will be routed to the new datacenter. The new routing is now live.

This update returns Guild Wars to its premier status as a true worldwide game where players can play with their friends anywhere in the world and have fun. Our commitment to 24/7 uptime makes it easy for friends to get together without worrying about maintenance windows in their local territory. (Guild Wars has been operating without downtime since May 2018 even as we scaled up for the increase in players.) Guild Wars has native textual language support for English, Korean, French, German, Italian, Spanish, Traditional Chinese, Japanese, Polish, and Russian, and audio performances in English, Korean, French, German, Italian and Spanish. NCWest provides customer service support in English, French, German and Spanish.

Thanks for all your support over the years and have fun!