User talk:Sirsmashface

Feedback

Your feedback page is now located at Feedback:User/Sirsmashface, with the proper capitalization. G R E E N E R 02:01, 28 May 2011 (UTC)

Question for Development team

→ moved from Feedback talk:Andrew Patrick

Hello Sir, I have been a Guild Wars player for almost 5 years now. I recently took a break from the game to try my hand at Aion and Rift. Being displeased with both games decided that I would come back to Guild wars. To my dismay my account was accessed by gold sellers. After going through all of the proper steps to get my account unlocked and logged back in it was very apparent that my account was hacked. With 5 years of time getting the equipment I worked hard for it was gone in just a few minutes. As of now all i have are PvP characters to play, all of my PvE characters are naked and stripped of everything: Armor, weapons, mini pets. The thing that really made me the most upset is the person that hacked my account changed my screen UI and left my trimmed guild and deleted everyone off of my friends list, they took and did everything they could to make sure they ruined my Guild Wars experience. After talking with numerous GM's over the past 4 months now there has been no progress made. I wanted to know if it was possible to restore my equipment I once had. With screenshots, hall of monuments and my checklist I have everything I once had down to the color. Also being disappointed, every GM I have talked to in the past 4 months has given me the same answer: My items just cannot be restored. But one GM told me to try and contact the Development team, which is what lead me here. I know I am not alone with this request and I know being a long time Guild wars player, that if you as a team develop a way to restore items lost due to accounts being hacked that you will get a lot of the back-in-the-day players to come back. My request is simple, create a way to restore items lost from being accessed by gold sellers, or a way to compensate for the items lost. Having nothing on all of my PvE characters I cannot play them, so my way of making money is stopped, its a vicious cycle. Like i said before, I'm not the only one whose account has gotten hacked and lost 5 years worth of time and effort into making their characters look the way they want. And to have it all stripped away from them is very disheartening and discouraging. I hope my message and plea gets heard and something can be done.

Don't stop the good work,

--Sirsmashface 05:53, 8 June 2011 (UTC) (IGN: I Xenia Onatopp I)

P.S. If it makes a difference i'd gladly make donations to get the ball rolling on developing a way to restore items.

I moved this to your talk page, because, despite the name you gave the section you created, there was no question asked. It is a suggestion, which doesn't belong on ArenaNet members' talk pages and you already created a suggestion page for it at Feedback:User/Sirsmashface/Account hacked and item restoration. --Silver Edge 02:29, 9 June 2011 (UTC)