Help talk:Ask an account question

From Guild Wars Wiki

So, they finally made this section eh?--Raph 00:11, 24 November 2007 (UTC)

Aye, you can see the whole discussion at HELP:GAME's talk. Calor — talk 01:54, 24 November 2007 (UTC)

lol, why the hell didn't i notice there was a third help page? XD - Y0_ich_halt 16:14, 27 April 2008 (UTC)

Lol weren't you part of the discussion which decided to make one? -- Brains12 \ Talk 16:15, 27 April 2008 (UTC)

i remember that, but i never saw this page XD - Y0_ich_halt 16:19, 27 April 2008 (UTC)

Wow, real empty talk page. — ク Eloc 貢 22:39, 27 April 2008 (UTC)

Contents 1 Is access to 2 accounts of the same game illegal?? 2 Support 3 Useful? 4 Contacting support

[edit] Is access to 2 accounts of the same game illegal??

← moved to Help:Ask an account question 21:13, 16 March 2008 (UTC)

[edit] Support

if we had a mostlinked for external links, support would be #1 - Y0_ich_halt 16:27, 5 May 2008 (UTC)

Naw, I'd beat it. — ク Eloc 貢 01:07, 6 May 2008 (UTC)

"externals". Sadly, Eloc, you are a part of the wiki and aren't "external". Calor 01:09, 6 May 2008 (UTC)

Ya, the wiki has me hostage. I was saying if I could not be a part of the wiki, I'd beat Y0's externals challenge. — ク Eloc 貢 15:30, 6 May 2008 (UTC)

... - Y0_ich_halt 14:27, 7 May 2008 (UTC)

i XD irl every time a see a post title in big leeters with "PLZ HELP!!!" in it--Raph Talky 18:14, 1 June 2008 (UTC)

[edit] Useful?

Looking at the page right now, we have one legit question, one question moved....and every single other question is tagged noarchive, either because its in the FAQ, been asked before, or all of the above. Therefore I ask, is this page really worth it? If we simply redirected this to the FAQ, would we get better results? Or is keeping the page and answering questions that are already in the FAQ (which nobody seems to read) still the best bet for this page? Right now the page seems pretty useless from my point of view.....any thoughts? -- Wandering Traveler 01:29, 4 April 2009 (UTC)

At least they're not cluttering up Help:Ask a game question. -- Gordon Ecker (talk) 08:34, 4 April 2009 (UTC)

.....Au contraire. Even so, the clutter here is insane; there has to be something that can be done to lessen the load of repetitive questions. -- Wandering Traveler 04:52, 5 April 2009 (UTC)

But because this page exists, the questions posted over there can be moved here rather than sitting at Help:Ask a game question for half a month with the noarchive tag. -- Gordon Ecker (talk) 06:35, 5 April 2009 (UTC)

I think I'm the one who has been doing the most noarchive tagging, and, well, I don't really mind doing it. Yea, there is an insane amount of clutter, but it takes like 5 minutes of my time every one, two or three days. I think this page still is useful, as long as there occasionally are questions that make sense.
One thing we might consider is making this page "harder" to reach. By that I mean, would it perhaps be useful to link to this page only from the FAQ, instead of linking to it, like, everywhere, like it's now? That way people might actually read the FAQ before posting here. Might just be a silly idea of mine though. For the moment I'm happy with the way it is, and I don't mind keeping a little maintenance here like I do. — Why 22:58, 5 April 2009 (UTC)

harder to reach is bad. That means that we get those questions somewhere else.. poke | talk 23:04, 5 April 2009 (UTC)

Hm, that's true. But what about we direct all questions to the FAQ, and then have a box there which sais "Is your question not in the FAQ? Head over to X for questions about Y" and such? I guess your argument would still be valid. Nevermind. — Why 23:12, 5 April 2009 (UTC)

Its difficult to say; I want to see a way where the FAQ is shown first, then at the bottom have something like "Didnt find your question? Go here" kind of thing. It would kinda sorta maybe force people to read the FAQ, though I don't know if one would just skip all the way down.... -- Wandering Traveler 23:47, 5 April 2009 (UTC)

Help:Contents links to Guild Wars Wiki:FAQ before it links to any of the question pages. Perhaps subpages could be split off from Guild Wars Wiki:FAQ, and those subpages could be transcluded to both Guild Wars Wiki:FAQ and the appropriate help pages (for example Guild Wars Wiki:FAQ/Account could be transcluded to Help:Ask an account question). -- Gordon Ecker (talk) 01:02, 6 April 2009 (UTC)

Since it was me that pushed for and created this page, I just want to say I think we should keep it. We always knew there was going to be lots of repetition, hence why we've got {{noarchive}}. I've also made some effort to get people to read the FAQ first, by chainging the order on Help:Contents, and also on the main page. The Help Navbar still allows people to click on "ask a (it says wiki but I don't know what that means) question" link without reading any FAQ, but in general I think we have the right balance right now. As everyone else said, if we remove the page, people will just ask the questions elsewhere. And it's not doing any harm here. :-) Biscuits 07:39, 6 April 2009 (UTC)

Yea, I don't support removing it at all. It keeps me busy, gives me something to do here. :P — Why 14:16, 6 April 2009 (UTC)

[edit] Contacting support

Should the FAQ address more completely contacting support? Specifically, including Gaile's suggestions/tips for info to provide? Not sure where this would go. --Freedom Bound 21:58, 19 August 2009 (UTC)

Some of the support links in the Game account section of the FAQ can be changed to link to Gaile's Support FAQ instead of www.guildwars.com/support/, since Gaile's Support FAQ page also includes a link to www.guildwars.com/support/ and has details on what information to provide. --Silver Edge 22:18, 19 August 2009 (UTC)

I'd be hesitant to change only some of the links, since some of the people looking for answers won't know to look at the links to know that they're different, or won't pay attention to answers to questions that they don't think apply. I was thinking more along the lines of changing all of the links to point to an internal summary of Gaile's tips, preferably not on her page, to keep it within the help namespace. --Freedom Bound 22:32, 19 August 2009 (UTC)