Guild Wars Wiki:Reporting wiki bugs

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Please report all bugs found on Guild Wars Wiki here.

This page is for reporting bugs that you may encounter on the wiki. This does not cover in-game issues that you may encounter, nor does it cover page contents within individual articles.

  • If you are experiencing an in-game bug, you can report it on the official Guild Wars Support Forums.
  • If you have issues that require technical support, check the Guild Wars support site.
  • If you are experiencing difficulties getting past a specific part of the game, use the "Search" box on the left to find the specific quest, mission, or region that you are finding difficult. You can review any tips on that page, and discuss it on that page's talk page if more help is needed.
  • If you have a problem with contents of a page, use the associated talk page.

Please review existing bug reports before creating a new one. If you add a bug not related to the wiki (such as a bug in the game itself), the report may be removed with no action taken.

When reporting a new bug, be sure to provide a description of the problem, your wiki username, the information from any error message received, and any additional comments that may help someone reproduce and troubleshoot the suspected bug.

Pages with question marks can no longer be accessed[edit]

The Can't We Get Along?, Can't We Get Along? (Kurzick), and Can't We Get Along? (Luxon) pages can no longer be accessed. Even though those pages have been created, going to those pages will send you to the "Can't We Get Along" page (an uncreated page). They were accessible before and was probably affected by the 25 October 2012 wiki maintenance, which probably causes question marks (?) and text that appear after a question mark in page names to not be recognized. --Silver Edge 05:14, 26 November 2012 (UTC)

I encountered a file with a plus (+) in the title yesterday and couldn't access it. --Chieftain Alex 08:45, 26 November 2012 (UTC)
oh wait, I get:
Server Error
  404 - File or directory not found.
  The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.
So I don't even get directed to a blank page with the incorrect title before the punctuation. mine is probably a different bug :/ --Chieftain Alex 08:54, 26 November 2012 (UTC)
I've made a note of this section on User:Stephane Lo Presti/Post-10-25-maintenance feedback, where two reported wiki issues have been resolved. Hopefully someone at ArenaNet is either watching this page or still watching that page. If not, I guess we can try the support forums. --Silver Edge 20:27, 26 November 2012 (UTC)
The page for the Istan quest What Do You Do with a Drunken Shauben? is also experiencing this issue. Apparently there are two pages (one without punctuation), and using Firefox, the punctuated one (blank) comes up in all the links and searches with a search and edit option. The search option will redirect to the non-punctuated page. Gwynna Vive 15:28, 22 January 2013 (UTC)
All those pages are accessible using their full URL, e.g. like this. But obviously that is not a solution to the problem. poke | talk 21:59, 22 January 2013 (UTC)
I've notified Stephane about this section. This seems to only affect pages (including files, e.g. File:What Do You Do with a Drunken Shauben? map.jpg) that have a question mark in its title. Pages that have titles with other punctuation are unaffected (e.g. A Good Deed. and Hunted!). --Silver Edge 20:52, 25 January 2013 (UTC)
I thought I replied here, but apparently I didn't: we're aware of this bug and our engineer will take a look at it as soon as he has the time. There's another bug (I think it's from the German GW2 wiki) about urls/filenames with the "+" symbol in them and we hope to solve them both asap. I don't have an ETA for a fix on this. --Stephane Lo Presti talk 21:51, 25 January 2013 (UTC)

(Reset indent) I'm going to post a reply about this issue in the thread below, because it's related to the same problem. --Stephane Lo Presti talk 19:08, 9 May 2013 (UTC)

Redirect pages that begin with a forward slash[edit]

Redirect pages that begin with a forward slash ("/") don't function properly on this wiki (it may have functioned properly before the 25 October 2012 wiki maintenance, which may have also caused the other issues mentioned in the sections above). When you manually type in the name of a page with a "/" (forward slash) at the beginning of it into the search box (found on the left of any page) and click "go" (or hit your "enter" key) or click one of the drop-down options, the wiki ignores the forward slash.
E.g. the forward slash for /bonus is ignored and acts as if it's a link for bonus. Even the /bonus page itself ignores the forward slash (i.e. when you click the "page" tab at the top left corner of the /bonus page, it will act as if it's the bonus redirect). Another example is /aion (/aion), which will take you to the "Aion" page (which doesn't exist) instead of to Aion wings. --Silver Edge 00:12, 27 March 2013 (UTC)

404 for page with plus sign in title[edit]

Going to Template:Unsigned+ returns a 404 error. This should never happen, especially as the wiki handles its non-existent pages itself. Using the absolute URL over index.php works. poke | talk 10:02, 10 April 2013 (UTC)

Stephane mentioned a bug with pages that have the plus sign in their title in the #Pages with question marks can no longer be accessed section above. Although he was commenting about the German GW2 wiki. --Silver Edge 19:26, 10 April 2013 (UTC)

(Reset indent) A little update from us on the issue of question marks and plus signs in URLs: we did a ton of investigation and research, which lead us to believe that the issues seems to be with a specific part of our infrastructure (the load-balancer). We're trying to follow up with matter experts (e.g., mailing list, forum) but had no responses so far. We'll keep poking around at some point to see if this weird and very rare bug can be fixed. --Stephane Lo Presti talk 19:11, 9 May 2013 (UTC)

plus sign, +, fixed. ?, ! and / marks still break page links. -Chieftain Alex 02:22, 7 December 2013 (UTC)
Hey Alex. Yes we've indeed pushed the fix for + but the question mark still requires more investigation on the backend. Sorry for the lack of communication, as the end of year has been crazy busy. Never hesitate to ping me on my talkpage or here. -- 17:53, 9 December 2013 (UTC)

Edits not visually present on RC or history tabs[edit]

In light of the recent wave of vandalism, I double-checked a lot of the reverts and came across non-reverts appearing to be reverts. My edits, however, do not show up on the RC or history tabs (yet are visually affecting the wiki). - Infinite - talk 01:44, 3 December 2013 (UTC)

For some pointers, I assume this bug occurs due to the processing of reverts. They are proper reverts, but appear to do the exact opposite (duplicate the vandalism instance). Therefore reverting to the edit before the vandalism edit is effectively a null edit, which do not appear on the RC and history tabs. Not sure if this is a pressing bug with that information in mind. - Infinite - talk 01:46, 3 December 2013 (UTC)
Confirmed, only 4 reverts displayed this problem: Talk:Flux, Talk:Main_Page/activities, Talk:Main_Page/featured_article/automated, and Talk:Religions_of_Tyria. All of these pages would have the vandalism clearly on display, yet had visually already been reverted. A null edit alone didn't solve these issues, but saving the edit before the vandalism did. Therefore this bug is a cache issue. - Infinite - talk 01:59, 3 December 2013 (UTC)
I'm following up on our tech side to see if we can identify the issue. If anyone has more information, please let us know! --Stephane Lo Presti talk 19:34, 3 December 2013 (UTC)