Guild Wars Wiki:FAQ

[edit] Guild Wars Wiki

[edit] What is this?

This is the official wiki for the game of Guild Wars. See About.

[edit] Is this available in languages other than English?

Not at the moment. ArenaNet has confirmed that they planned on hosting wikis in other languages but there are no definite plans or schedule yet.

[edit] How can I help?

Contributions for the community help grow this wiki. See how you can help.

[edit] Are there any policies I should be aware of?

See all our policies. You might also want to take note of recent policy changes.

[edit] Are there any style and formatting guidelines I should be aware of?

See all our formatting guidelines. You might also want to take note of recent guidelines changes.

[edit] Is there a village pump in this wiki?

Try Guild Wars Wiki:Community Portal.

[edit] Where can I get an answer to my wiki-related question?

Try Help:Ask a wiki question.

[edit] Where can I get an answer to my game-related question?

First check the game-related FAQs further down this page. If you can't find an answer, try Help:Ask a game question.

[edit] Who or what is WikiAdmin?

WikiAdmin is an automated notification system which emails users in accordance with their settings in Special:Preferences.

[edit] About Guild Wars

[edit] Where is the official website?

The official website is at http://www.guildwars.com/.

There are also official websites in other languages:

• Chinese (simplified)
• Chinese (traditional)
• German
• English (Europe)
• French
• Italian
• Japanese
• Korean
• Spanish
• Thai

[edit] Where can I buy this game?

See this page on the official website. Guild Wars and its campaigns are available in many gaming and computer stores worldwide. If you do not mind to be without the retail box, it can also be bought from the Guild Wars In-Game Store, which you can access by first downloading and installing the game client (see next question).

[edit] Can I download the game client?

The Guild Wars game client can be downloaded from the official websites. Visit this page to download it from the North American official website.

[edit] Is there a trial version of the game?

A trial DVD has been released that offers a 14-day/10-hour trial period. All the boxed retail versions of the game also contains trial keys inside. Some fansites have forums where you can try asking around for unused trial keys.

[edit] Is there a subscription fee for Guild Wars?

Guild Wars has no subscription fee. After the initial purchase, you can play whenever you want and you will have full access to the content you purchased.

[edit] Do I need an internet connection to play?

Yes.

[edit] Where is my activation key?

If you bought Guild Wars in a store, there should be a card with a black stripe to scratch off hiding the key in the box, glued to a sheet of paper. It may also be on a piece of paper, folded over, that you will need to tear on the line to open.

[edit] Do I have to buy the original Guild Wars to play Guild Wars Factions or Nightfall?

Guild Wars Factions and Guild Wars Nightfall are standalone products. You do not need to have the original Guild Wars Prophecies to play either game. Any of the three can be installed and played separately. You are also not excluded from interacting with those who have purchased more or less campaigns than you.

[edit] How can I find out more about Guild Wars: Eye of the North?

See Guild Wars Eye of the North. Alternatively, see the FAQ on official website.

[edit] Where can I get help regarding a technical issue?

Send a question to support.

[edit] How can I report a bug?

Make a report to support.

[edit] Where can I get help with a gameplay issue?

Try Help:Ask a game question. But be aware that technical issues like not being able to connect will usually get you answers that direct you to support anyway.

[edit] How do I report in-game misconduct?

Use the in-game /report command or contact support, see this question on the PlayNC website for details for instructions on how to fill out a support request to report EULA violations.

[edit] Account

[edit] Can I change the email address that I used to register my account?

Currently, you cannot change that email address once you have registered. As such, it is advisable that you do not use that email address for daily correspondence, to keep it less known. As a safety measure, change your password regularly and use long and complex passwords. For special circumstances (such as that email becoming inactive or inaccessible), consider contacting Support.

[edit] What can I do if I forgot my email address?

You will have to email support and see if they can help.

[edit] What can I do if I forgot my password?

Start the Guild Wars game client. There is a link below the password field that says "Reset password". It will prompt for confirmation and a new randomized password will be sent to your email account.

[edit] How do I change my password?

Start the Guild Wars game client and login to your account. There is an "Edit Account" button on the lower left corner. Clicking on it will open up another menu from which you can change your password.

[edit] Why does the game not recognize my access key after I reinstalled?

You do not need your access key when reinstalling. The access key is used to activate your account, after which you can log in to your account from any computer. Once an access key is used, it can no longer be used again.

[edit] Can I add an access key to an existing account?

Yes, you can add multiple access keys to one single account. This is the only way to link multiple campaigns to one account.

[edit] How do I add an access key to my existing account?

Start the Guild Wars game client. There is a link below the password field where you can choose to add an access key. After clicking on that, make sure you choose the option to add the key to your existing account. Keys can also be added to existing accounts through the Edit Account button on the Character Select screen.

[edit] How do I find out what access keys my account has?

Start the Guild Wars game client and login to your account. There is an "Edit Account" button on the lower left corner. Clicking on it will open up another menu from which you can view all the access keys that is associated with your account.

[edit] Can I use the same access key for multiple accounts?

No. Each access key can only be used exactly once.

[edit] Can I merge two accounts?

Accounts cannot be merged. If you have created a separate account for a different campaign (mistakenly or otherwise), you cannot link or merge it with another account at a later date. Although, if you had mistakenly created a new account (instead of adding the access key to an already existing one), you should contact Guild Wars Support as they may be able to help you.

[edit] Will my account expire?

No, it will not.

[edit] Can I change my characters' names?

No, it is not possible to rename your characters under normal circumstances. If you want a different name, you will have to create a new character with that name. If your character's name violates terms and conditions, ArenaNet may offer you a chance to change the offending name.

[edit] Can I transfer my characters to another account?

No, characters cannot be transferred from one account to another. Characters created in one account are permanently tied to that account (until you delete them).

[edit] Playing the game

[edit] Is a character tied to the campaign where that character was created?

No. All roleplaying characters can travel to any other campaign that is linked to the same account.

See the next question on how to transfer them from one campaign to another.

[edit] How do I bring my character to another campaign or expansion?

In order for a character to be able to travel from one campaign to another, or to Eye of the North, the first prerequisite is that the account must have all the proper account keys. In other words, the account keys must be added to or merged into one account.

To transfer a Guild Wars Prophecies character to another campaign or expansion:

• Guild Wars Factions - Acquire and complete the quest Mhenlo's Request, available from Firstwatch Sergio upon arrival in Lion's Arch.
• Guild Wars Nightfall - Acquire and complete the quest Sunspears in Kryta, available from Lionguard Figo in Lion's Arch.
• Guild Wars Eye of the North - Acquire and complete the quest What Lies Beneath, available from Len Caldoron in Lion's Arch.

To transfer a Guild Wars Factions character to another campaign or expansion:

• Guild Wars Prophecies - Acquire and complete the quest Chaos in Kryta, available from Guardsman Chienpo in Kaineng Center.
• Guild Wars Nightfall - Acquire and complete the quest Sunspears in Cantha, available from Imperial Guardsman Linro in Kaineng Center.
• Guild Wars Eye of the North - Acquire and complete the quest I Feel the Earth Move Under Cantha's Feet, available from Minister of Maintenance Raiugyon in Kaineng Center.

To transfer a Guild Wars Nightfall character to another campaign or expansion:

• Guild Wars Prophecies - Acquire and complete the quest Terror in Tyria, available from Deras Tenderlin in Kamadan, Jewel of Istan.
• Guild Wars Factions - Acquire and complete the quest Plague in Cantha, available from Funwa Shento in Kamadan, Jewel of Istan.
• Guild Wars Eye of the North - Acquire and complete the quest Hole of Istan, available from Bendah in Kamadan, Jewel of Istan.

After the appropriate quest has been completed, the character can freely travel between campaigns using the travel icon on the world map (or, when travelling to Eye of the North, the Asura Gate icon).

Nightfall characters have an additional requirement; they are also required to have completed the Time is Nigh (a primary quest) to be offered these above quests.

[edit] Can I play with someone who owns a different set of campaigns?

Yes, for PvP areas in the Battle Isles, and in any campaigns or expansions you both have. For example, if you and your friend both own the Nightfall campaign, you can both play together in Nightfall, even if your friend also owns the Factions campaign. If you do not also own the Factions campaign, you will not be able to join your friend in the Factions campaign.

[edit] I abandoned a primary quest in Eye of the North, how do I re-take the quest?

Abandoned primary quests in Eye of the North can be retaken through the "seek guidance" option at the Scrying Pool in the Hall of Monuments.

[edit] How do I get the special bonus items for my game?

Type "/bonus" in a town or outpost and it'll add all the bonus items to your inventory if you have space and don't already have that item created on that character. You can list the special items on your account by typing "/bonusitems". You can delete any bonus items you don't want by dragging them to the trash can on your inventory bar. You can recreate them again by using "/bonus" command again. Take care with this however, as some special items cannot be remade - especially the minipet bonus items. These and other commands are listed on the Special commands page.