User:Gaile Gray

Hello! I'm Gaile Gray, ArenaNet Support Liaison, and this is my page. Thanks for stopping by.

• What's a Support Liaison? This is a new position, both for ArenaNet and for me. Essentially, I serve as player ombudsman (advocate) and as a "bridge" between the development team and our support teams in North America, Europe, and Asia. ArenaNet has always wanted to help players in the best way possible, and I hope to be able to make a contribution towards reaching that goal on a daily basis. Issues start with Support, of course. But if our Support Team is unable to resolve the issue, they'll bump it up to me, and I'll see if I can resolve it, or address the issue to the appropriate person at the studio for a resolution. Some examples would be a reported exploit, a new technical or account issue that might need a special resolution, or a review of policies for a potential update. Now remember: I won't be a final Court of Appeal, so I don't have a supply of "Get Out of Jail Free" cards. :)
• Messaging: You can leave me a message any time on my talk page. Remember to read the Paws to Consider box, to make sure you're in the right place.
• Playing I have a lot of accounts, some for work, some for playing, others for storage. I think I have about 40 characters or so, although not all have completed all the campaigns.

Gaile Gray -- My main girl for visiting with players

Wintersday Gaile -- Item bearer for my favourite holiday

Gaile Gray Holiday -- For Halloween and other holiday items

Critter Collector -- Babysitter for my Miniatures

Critter Keeper Too -- Back-up caregiver for more minis

Dyekiesha Joie -- Storage for dyes and keys

Runetomei Escrollia - Storage for runes, tomes, and scrolls

Windy Gaile -- Bow Collection Storage

Gailes Collection -- Storage for special collectible items I like to keep

Gaile Gray Cantha -- For visits requiring political neutrality :)

Gaile Gray Elona -- Couldn't wait to make a Paragon

Keeper O The Greens -- She who stores all Unique Bows

Party Thyme -- Collector of all things for the Party Animal, and more

I really adore the Guild Wars miniatures. You can see my little family at the top, center, and bottom of this page, all lined up in alphabetical order. Other minis I hope to add, include:

• Panda (big surprise, huh?)
• Miniature Polar Bear (I may get this one when Fissure of Woe freezes over ;) )
• Ghostly Hero (of course)
• Naga Raincaller
• Vizu
• Greased Lightning
• Zhed the Hoofmeister
• Long-Haired Yeti
• And a few others. Like many, I sort of want a full set, just as I'm collecting every bow, wand, etc., in the game. Ok, ok, mostly bows, as you'll see in the next section. ;)
• Special thanks to everyone who has helped me with pet collecting -- I really appreciate all those who have helped make the family grow!

A Title (or two?):

• Update on Sweet Tooth: With the help of friendly players who contributed a cupcake, chocolate bunny, Mandragor Root Cake, sugary drink, candy cane, or other sweetie, Gaile made her Level 1 Sweet Tooth Title. As of May 4, I have 6,300 points on my Sweetie title.
• It's all about the Party Animal! Remember that long-ago conversation, where we were talking about how cool it would be to have a title for fun-time consumables? As I seem to recall, we even had a name for it, hmmmm? Dwayna bless the Designers -- the Party Animal Title Track rocks!

• Update: Upon the close of the Farewell Party, I had achieved the first level of the title and have 7,107 points, meaning I am about 70% towards Level 2. What fun this title is!

• Hound-To-Be: I'm going to be working on the Drunkard title in the future. A Sweet Tooth Party Animal with a special weakness for Dwarven Refreshments? Sounds good to me! I'm currently storing my beverages and will be doing the title run... err... stagger... in a month or two.

And some actual, you know, gaming? ;)
I have decided it's time to create a single character, take her all the way from Pre-Searing through the end of GW:EN in sequence, taking on all quests and all missions. Then, do the same with the same character in Hard Mode. I've done all this, of course, but I've done it all piecemeal, as the games have come out, when Sorrow's Furnace opened, as Hard Mode was added, etc. I know it'd be really cool to do the whole game through, in one fell swoop, so I'm making that one of my soon-to-start game projects, in addition to continuing with a few of the characters I love who were born in the various campaigns.

If Miniatures are an interest, so is my love of the Ranger bow. (I celebrated the date bows were (finally!) added to the game by baking the entire team my Triple Chocolate Brownies of Death.) Here's what I have so far (with thanks to many friends who have helped me):

3rd Year Birthday Gift Predictions --

Join in on while we Guild Wars players make our predictions for the 3rd Birthday Miniatures. Who do you think will be the newest mini to follow you bravely into combat, or hang out with you in town? Humanoid or monster-ish? Tall, dark, and handsome, or short, pale, and homely as sin? ;) There are some clear front-runners in the prediction game, and some rather obscure guesses that have a lot of appeal, too. Click through to this page and share your thoughts!

• Subpages: It appears that we'll be setting up an ArenaNet name space, which will become "home" for a few of the pages I'm currently hosting off of my user space, such as the Suggestions pages for Guild Wars and Guild Wars 2, the International Cultural References page, and the Bug Reports links.

• Journal: I've moved my Journal to a tab off of this page.

• Support Issues: The very best place to add concerns about the game, your account, or other things of that nature is on the Support Issues page. I'll try to help you as quickly as possible.