User:Gaile Gray

Hello! I'm Gaile Gray, ArenaNet Support Liaison, and this is my page. Thanks for stopping by.

• What's a Support Liaison? This is a position that ArenaNet created in April of 2008. Essentially, I serve as player advocate and as a "bridge" between the development team and our support teams in North America, Europe, and Asia. ArenaNet has always wanted to help players in the best way possible; I try to contribute towards that goal on a daily basis. Issues start with support of course. But if our Support Team is unable to resolve the issue, they'll bump it up to me and I'll see if I can resolve it or discuss it with the appropriate person at the studio. Some examples: exploits, new technical or account issues, or a review of policies or support processes. But remember: I won't be a final Court of Appeal, so I don't have a supply of "Get Out of Jail Free" cards. :)
• Messaging: You can leave me a message any time on my talk page or drop me an email through the GWW email system. I'd love to hear from you any time.
• Playing I have a lot of accounts, some for work, some for playing, others for storage. I think I have about 40 characters or so, although not all have completed all the campaigns.

Gaile Gray -- My main girl for visiting with players

Wintersday Gaile -- Item bearer for my favourite holiday

Gaile Gray Holiday -- For Halloween and other holiday items

Critter Collector -- Babysitter for my Miniatures

Critter Keeper Too -- Back-up caregiver for more minis

Dyekiesha Joie -- Storage for dyes and keys

Runetomei Escrollia - Storage for runes, tomes, and scrolls

Windy Gaile -- Bow Collection Storage

Gailes Collection -- Storage for special collectible items I like to keep

Gaile Gray Cantha -- For visits requiring political neutrality :)

Gaile Gray Elona -- Couldn't wait to make a Paragon

Keeper O The Greens -- She who stores all Unique Bows

Party Thyme -- Collector of all things for the Party Animal, and more

I really adore the Guild Wars miniatures. You can see my little family at the top, center, and bottom of this page, all lined up in alphabetical order. Other minis I hope to add, include:

• Panda (big surprise, huh?)
• Miniature Polar Bear (right, when FoW freezes over)
• Ghostly Hero (of course)
• Naga Raincaller
• Vizu
• Greased Lightning
• Zhed the Hoofmeister
• Long-Haired Yeti
• Chibbi Gwen (Gwen Doll)
• Yakkington
• Dhuuuuuum. My newest obsession -- he's just gorgeous!
• And a few others. My dream is a full set. That's not terribly likely, but you have to have goals in life. :)
• Special thanks to everyone who has helped me with pet collecting -- I really appreciate all those who have helped the family grow!

Title Update:

In December 2009, my main character on my work account simultaneously reached the topmost levels of Party Animal and Sweet Tooth. Oh happy day! These were great fun, especially since they were a group project with so many friends I've met in the game.

Future Titles:

• Hound-To-Be: I worked on the Drunkard title and got to 9,994 points months ago. Honouring that "Never play and drink" warning -- Ok, wanting to keep the char at Level 7 ;) -- I spent a lot of time hoisting beverages in my Guild Hall. I will probably go max during the Wintersday Redux or another holiday event.

• Legendary Defender of Ascalon: I love Pre-Searing, so this title is very tempting. But death leveling? Yesh, that makes booze-clicking sound downright exciting! But maybe...

If Miniatures are an interest, so is my love of the Ranger bow. (I celebrated the date bows were (finally!) added to the game by baking the entire team my Triple Chocolate Brownies of Death.) Here's what I have so far (with thanks to many friends who have helped me):

Guild Wars 4th Anniversary Miniatures -- You can see how we did with our predictions (wishes, suggestions) for 4th Anniversary minis by heading to the 4th Year guesses page. Feel free to check out the 3rd year predictions too. I'll set up a page for the 5th Year minis soon. :)

Love the Tonics! -- We've seen all the yearly tonics, now, and a few related to contests, too. I think they're marvelous!

• Journal: I have a small Journal as a tab at the top of this page. I update once in a while, and the discussion page is always open.

• Support Issues: The very best place to add concerns about the game, your account, or other things of that nature is on the Support Issues page. I'll try to help you as quickly as possible.

• Support FAQs: You have questions for Support, we have answers. Head here for topics ranging, so far, from the Xunlai Tournament House to Death Counts and the Survivor Title. Your input is welcome on the Discussion Page.

• ArenaNet Portal: Here's a useful page for you: ArenaNet:Portal, the place for many of the pages that I used to host off of my user space, such as the Bug Report pages and Suggestions pages.