User talk:Gaile Gray

From Guild Wars Wiki

Paws to Ponder: Are you on the right page?This page is for casual discussions and chit-chat -- all are welcome! You should choose the Support Issues page for matters you'd like me to help with as ArenaNet Support Liaison, but please see the note below for info on how the Support Liaison role fits into the big picture. For older discussions, check the right-hand nav bar for archives on various topics. And I'd sure appreciate if you sign your comments, in case I need to get in touch with you. Thank you. :)

[edit] Some renders that might interest you

Hey Gaile, Emily did some rendering tonight, she might have already given you a heads up, but in case not, lookie lookie!

Didn't want you to miss them! :) --Lemming 00:59, 12 May 2009 (UTC)

Dang, those are some fine looking images. I am sure that my amphibian buddy will be "most pleased." :) -- Gaile 04:35, 12 May 2009 (UTC)

Hey, I poked around and can't find a similar image of the hatless Froggie. Has anyone see one? -- Gaile 16:42, 15 June 2009 (UTC)

There's a similar image of the hatless frog in it's miniature page, altough I dont seem to be able to open up that picture as it links me back to the miniature page... Dutch Sunshine 21:57, 17 June 2009 (UTC)

Emily hasn't uploaded a hatless render yet, you will have to go over to her desk and poke her! --Lemming 22:57, 17 June 2009 (UTC)

Oh she's much too nice to poke!

But I'm not above a small nudge. Maybe if I mention my birthday in August... ;) -- Gaile 00:55, 21 June 2009 (UTC)

Wait, your Bday is in August? Don't let that spread around, next thing you know you will have a party in Lion's Arch. Katherinezoltin 07:44, 28 June 2009 (UTC)

*cough* maybe even a Party Time? *cough* --adrin 07:46, 28 June 2009 (UTC)

[edit] Gaile..Everyone asking me to come to you for help..I really need help

Its been 2-3 days since my account is banned.. I was playing Guild Wars and got disconnected all of a sudden.. i went back to log in..it states that my account is banned permanent because of use of bot or 3rd party program.. I swear i never use any of these program..I think someone just false reported me for botting..i'm being wrongly accused.. I'm just a Guild Wars fan..i like to play this game..its really nice.. but for what i paid for this game.. i don't deserve to get banned for some false report.. Guild Wars obviously didn't check properly before banning me.. I went to support team for help.. My ticket is (090526-002008) They aren't responsive to my questions..I got quite fed up..I was innocently banned and now they aren't helping to get my account unbanned.. I even went to a fansite to post about my problems..

This is my thread about it : http://guildwars.incgamers.com/showthread.php?t=488895

There are some responses saying you may be able to help me.. the first thing i did after knowing that was to create a account here.. to post to you my problems..see if you can help out.. I'm also unsure whether am i posting at the wrong section of Guild Wiki.. But its worth a try.. Really look forward to get help from You=]

p.s. Botters deserve to get banned..but innocent people doesn't deserve it.. --The preceding unsigned comment was added by User:TouTou (talk).

Erm (updated) The Gm just unbanned me..he said it was a mistake i don't know if u had help me or not.. but i appreciate it=] I can play now!=] --The preceding unsigned comment was added by User:TouTou (talk).

I don't think it is wise of you to display your ticket number here? not sure, but every time anet gives me a number they ask to keep it safe. Pumpkin pie 04:45, 29 May 2009 (UTC)

Safe is not synonymous with private. His ticket number actually becomes more safe when published in the sense that he'll be less likely to forget or misplace it. You can't use someone's support ticket to jack his or her account, and Gaile needs it to be able to investigate the situation in any case. Felix Omni 05:37, 29 May 2009 (UTC)

@TouTou: Glad to hear that it sorted out fine for you. :)

Yes, it's perfectly fine for folks to contact me. Two comments on that:

• Players should await a response from Support (beyond the auto-response with the "helpful links") before contacting me to ask for help, information, clarification, etc., as TouTou did.
• The best place to put such a request would be the Support Issues page off of my User Page, rather than my User talk page.

@Pumpkin Pie: Providing me the support ticket number here seems more than fine, but anyone who is concerned can use the "Email this user" feature and send me an email, if he or she wishes to give me the Incident Number by that means. I do need the number to help with issues like this. -- Gaile 23:08, 29 May 2009 (UTC)

I still don't get why people are getting hunted and banned when they're in groups playing with other people, but the hundreds of bots that still solo from bergen hot springs and granite citadel are still around. I keep reading all these people who are contesting their 045's when in parties with friends farming and eventually get overturned. I think it would save alot of everyone's time if they got rid of all the chinabots IMO --adrin 22:50, 31 May 2009 (UTC)

Get rid of bots? But of course! I will give you May's figures for bans for Real-Money Trading. Not all are for botting, of course, but I think you will appreciate the very real effort that is being made here:

• 1st Week: 593 RMT Bans
• 2nd Week: 871 RMT Bans
• 3rd Week: 1,032 RMT Bans
• 4th Week: 1,230 RMT Bans

That's nearly 4,000 bans in a single month for real-money trading. Oh, and if you see a bot, simply click it, hit /report, and the team will check it out and ban it when that is the appropriate thing to do. It's fast, it's painfree, and it's bloomin' effective. :) -- Gaile 07:24, 2 June 2009 (UTC)

Well, I can safely say I think one or two of those I reported last month are on that list. I tend to be up at odd hours of the night which is when all the RMTs come out because Anet is probably asleep. Not saying that there should be a midnight Support shift (though it would be nice, like nighttime security guards) but if anyone is around at the early morning and night hours and spots something wrong, I highly recommend we stop them because with each RMT that disappears, more people are less likely to do it because all you get is trouble. Also, though it takes a heck of a lot longer, I suggest screen shotting then using the Support website, most RMTs do district hopping in speeds that would boggle the Frog. Katherinezoltin 21:03, 2 June 2009 (UTC)

lol 4k bans in a month, thats a lot of accounts. --Lemming 21:10, 2 June 2009 (UTC)

"Just hit report [...] it's bloomin' effective" - Gailie.. usually RMT bots change districts to avoid /report - right? Have you ever succeeded in reporting one using that sytem? I try it every time but it never works :( -- Karasu (talk) 21:39, 9 June 2009 (UTC)

Yes, I have succeeded with bot reports using the in-game /report system, but I have mad skillz in that area. *cheesy grin* Actually, I have sneaky ways of predicting that someone may be a bot and I have them in my sights before they chat. The instant they post up the chat string, I hit /report and nab 'em before they can hop districts. However, I don't expect regular players to spend the kind of time that I've spent learning how to do that.

So for most players, here's an alternative: Start Notepad on a different screen. When you see someone spamming "will buy" chat, look at the name and carefully type it into the Notepad page. At the end of your gameplay session, send the list to Support. Another option: Capture a screenshot while the RMT person is chatting, and every now and then, review your screenshots and send in a list of the names that you're captured spamming "will buy" advertisements. Third option: Be comfortable with the knowledge that we're on watch and will catch the vast majority of those offensive advertisers outright. :) -- Gaile 04:23, 17 June 2009 (UTC)

[edit] A project

Hey Gaile, I recently started a project (a GW movie project) and I'd like to hear your oppinion. Please watch it when you got some time. :) Thanks! InfestedHydralisk 21:49, 28 May 2009 (UTC)

Hey there, Inf. I finally had a chance to sit down and view the movie. (I've been super busy and had some traveling I was doing, too.) Anyway, the movie is great fun, and you did a real good job! I'm looking forward to seeing the next episodes. You'll let me know when they're posted, right? :) -- Gaile 04:30, 17 June 2009 (UTC)

[edit] I know you're probably busy, but if you could take the time;

Would you check your email linked to your GWW account sometime soon? It would be much appreciated. Thanks ~ Ryuu Desu[ Talk|Contributions ] 03:07, 3 June 2009 (UTC)

Sorry, but wiki email is broken for all of ArenaNet. I'm not getting wiki alerts, and am not getting wiki emails, either. You could write me at SupportLiaison@Arena.Net, but if you have concerns of a support nature, I'd very much appreciate you adding them to the Support Issues page. -- Gaile 03:13, 3 June 2009 (UTC)

Not really a support related issue, so I won't opt for that; is there any other alternative before I just put the entire thing on your talk page? I'd honestly rather keep it out of the public eye. ~ Ryuu Desu[ Talk|Contributions ] 03:21, 3 June 2009 (UTC)

The email address comes to me, exclusively. You are free to use that address to contact me. -- Gaile 22:05, 3 June 2009 (UTC)

[edit] I feel your pain

Hey Gaile, I just wanted to drop a word to say that I feel your pain. While in college I interned on a state-run consumer hotline for a couple years, taking about 40-80 calls a day, every call coming from someone who thought they had just been screwed and felt that I was the only person who could help them. I can't tell you how many times I got the "my taxes pay your salary..." bs, and I didn't have the heart to tell people that I was work-study and my college was paying my salary, who in turn was being paid by my tuition, so really I was paying myself to try and help them (one time I told a woman that I was an intern, and she said "you volunteered for this?" like I was some kind of moron). We used to get angry people that would call us every day, knew us each by first name, and would just yell at us for an hour (we weren't allowed to hang up on anyone, so we had to just take it). People used to say crazy things (there was one woman who wanted to sue her doctors because the kids she had had by artificial insemination were ugly, and she had specifically requested beautiful children), petty stuff (an old man called to let us know that he had bought a 2 liter bottle of soda, measured it, and found that it only had 1.98 liters in it), or things that were just not our problem (a man called me once because he wanted me to take his cocaine charge off his driving record, "I wasn't driving when I was busted" he said, I told him we only dealt with consumer issues, he said "Well I consumed as much of the coke as I could before I got busted, that makes me a consumer, right?" when I told him no, he proceeded to yell at me and threaten me for the next 45 minutes).

Helping angry or otherwise difficult people is no easy job, most of our interns chose not to stay on after their required six months was up, and it takes a special kind of person to stick with it. The mere fact that you are still here, still nice, and still helping people everyday means you are that kind of person. I just wanted to let you know that, even if it doesn't seem like it, everyone, even the crazy people who want you to do things you can't possibly do, everyone appreciates that you are that type of person. Thank you. (Satanael 16:37, 3 June 2009 (UTC))

I agree and I have always said that I could not do your job because of how I am. I snap too quickly and am never going to be good at talking to customers because my patience is way too thin. The fact that you and Regina can put up with our yelling and screaming and whining is a miracle to me. I have always respected you guys for the fact that you can do things I will never be able to do without verbally attacking someone. Thank you so much for putting up with these idiots, makes you a better person than me. ^^" Katherinezoltin 19:54, 3 June 2009 (UTC)

Feel the pain of those inferior beings, as you wiki in hell. 99.142.38.198 23:14, 3 June 2009 (UTC)

lol tales of symphonia. --The preceding unsigned comment was added by User:24.233.254.51 (talk).

I actually think that's a very interesting job, oh....what would I give to record those conversations and send it to some Just For Laugh Gags show for everyone to hear. Pika Fan 00:41, 4 June 2009 (UTC)

(Reset indent) It is a challenging job, some days more than others. I really appreciate your kind words -- they mean a lot to me! It's also a fascinating job, and one I feel passionate about. I count myself fortunate every day to be able to do what I do, for the company I work for, with the extraordinary people who make up our community. I am a very, very lucky person. -- Gaile 21:37, 5 June 2009 (UTC)

[edit] Quick Request

Hey Gaile, I recently wrote a post about my stance on Arena.Net, respectfully directed towards many of the more outspoken members of this wiki. However, I am unsure if, legally, my argument is solid. If you could quickly read over it and correct any misunderstandings I may have over amount of control Arena.Net retains over Guild Wars, I would greatly appreciate it. Thanks. ^{Blood Red Giant} _{Mani Mortus} 00:31, 5 June 2009 (UTC)

Hi Blood Red. ANet reserves the right (like all other game companies) to modify or terminate services. This is in large part to help maintain or improve the service, because if users owned the service, the users would have the last word on what gets changed and what does not. Just imagine the torment created by a community of people who don't all agree with each other. Mind you, ANet is neither uncaring nor powertripping. Legalities aside, ANet is trying to provide a good service, and is only banning users that are in some important way impacting negatively on the gaming experience of others. I don't believe that they ever plan to ban people because of what they say on forums or wiki. -- Alaris 01:49, 5 June 2009 (UTC)

I thank you for the legal clarification, Alaris. That is what I believed to be true, and I just wanted to confirm. As for the uncaring bit, the rant was more directed at those who have continued to breach their agreement with ANet, and still wish to complain about how ANet treats them. In such a case, I do assume ANet would stop caring about them whining, as it is usually irrelevant shouting. However, that being said, please remember that the rant is meant to be taken in two ways. For those whom it is directed towards, it is meant to gain their trust and detail the reason why their arguments are in vain. At the same time, for those whom are a little clear headed and of good humor, it is simply an amusing essay meant to express the general sentiment of "will you simply shut up already."

As for my comments with Shard, I believe ANet is more likely to ban someone who has had many previous offenses, which is what Shard would consider discrimination. Truthfully, I just consider that reasonable. I also believe that, at times, ANet will lie. In certain circumstances that is simply good business practice (as long as you do not get caught). I also believe, at times, that ANet will go back on previous statements if the infraction proves to be extremely grievous. Lastly, please realize many of my statements such as "Acting without due cause may make Arena.Net a terrible company" does not necessarily state that Arena.Net acts without due cause. With such statements, I am merely holding such assumptions, no matter how absurd, to be true for the sake of the argument.

I hold no ill will towards Arena.Net and will respectfully keep my head down, just in case. However, I will speak out against those who insight disorder and personal attacks, with a simple, well-written rebuttal explaining the futility of their efforts. ^{Blood Red Giant} _{Mani Mortus} 02:39, 5 June 2009 (UTC)

Stalking someone because they have previous offenses is understandable, and I kinda agree with that "policy." I was not banned for repeated violations (and support tickets I've gotten back say that). I was banned because Gaile wanted me banned. There's a difference between reasonable punishments and personal vendettas. ~Shard 02:45, 5 June 2009 (UTC)

Again, Shard, I refer you back to my post, as the reason(s) for your ban is/are truly irrelevant. ^{Blood Red Giant} _{Mani Mortus} 02:48, 5 June 2009 (UTC)

Gaile, as Alaris has kindly answered my question concerning legalities, I would be more than willing to have this conversation moved to one of my talk pages before it gets out of hand. However, I leave that decision up to you. ^{Blood Red Giant} _{Mani Mortus} 02:50, 5 June 2009 (UTC)

I'm sure Anet banned you to silence you ingame but would continue to let you post on the wiki, where your anti-Anet comments can be read by a lot more people at the same time. Personally, I think that you just don't understand why you got banned. I think it's because what you consider to be normal behaviour is actually very offensive to people born a few generations earlier than you (and to be honest, I can sympathize with them, but that's not important). 145.94.74.23 11:03, 5 June 2009 (UTC)

Didn't you ask Shard to read the commnent on your page? I recall hearing Shard say that you asked him to read it when we were on vent last night. In doing so, him responding is to be expected. And as far as topic removal...you can archive topics to an archive page on your user space at anytime.--*Yasmin Parvaneh* 15:48, 5 June 2009 (UTC)

It is somewhat ambiguous as to whom the last two comments where directed towards. However, as I personally have never been banned, I will assume user 145.94.74.23 was directing his comments towards Shard. As for Yasmin, I will assume you were directing your comments towards me; if you were not, please disregard the rest of my post.

I will set the record straight right now: I did not ask Shard to read my post on Arena.Net. Now, with how vocal Shard is on this wiki, I definitely expected to have him read it at some point; however, I was shocked to find out that he had decided to read it and comment on his own accord within 15 minutes of my posting, not that I am complaining. The only people I have so far asked to read my post are Gaile, my close friends in real life, and my runner friends in Guild Wars. So unless Shard is secretly a top runner in Guild Wars, I never requested for him to read the post.

As for moving the topic, I know Gaile could always just archive the topic. I was simply giving her another option, if she should choose to take it. ^{Blood Red Giant} _{Mani Mortus} 16:11, 5 June 2009 (UTC)

Shard had said something of the like "Someone wants me to look at a page," he said your name, so he, myself and Jon all looked at it. I was under the impression that by Shard saying "someone wants me to look" that you had asked him too based on the content matching his current situation and dispute with Anet.--*Yasmin Parvaneh* 16:15, 5 June 2009 (UTC)

Ah, no, I did not ask him to read it. However, I would not be surprised if "someone" else saw it and said he should check it out. In reality, I know very little of his dispute with Arena.Net, and really have no need to hear the full story. ^{Blood Red Giant} _{Mani Mortus} 16:22, 5 June 2009 (UTC)

I am not sure that I would comment in an official sense, but as a wiki member, I think that Alaris sums things up quite well. Did you ever see the sign: We reserve the right to refuse service to anyone? Every game service I've reviewed has a similar policy, but they are reasonable about how it applies. Obviously we're not going to refuse access to the vast majority of people, but if someone breaches the Rules of Conduct or the Use Agreement, we can and will take action to prevent him from continuing to play on our game servers, as is our right and, some would say, our responsibility.

Yes, it's true that a small number of player or former players use the Wiki to their own inappropriate purposes. Even this very thread has become the target of another attempted highjacking. ArenaNet does not administer the Guild Wars Wiki, so any concerns about behaviors here should be sent to the Bureaucrats or SysOps via the Admin noticeboard linked on the left of this and every page. I hope that answers the question. :) -- Gaile 21:25, 5 June 2009 (UTC)

That answers the question quite nicely. Thank you for the response, Gaile. ^{Blood Red Giant} _{Mani Mortus} 21:57, 5 June 2009 (UTC)

[edit] Is there a way to see your account "Marks"

If not I suggest you find a way to let people see them. This gives you a way to point things out to players and lets players know what marks they have and why. I'm sure it would reduce the amount of questioning support gets and you get on these pages.~>Sins WDB 04:45, 5 June 2009 (UTC)

Correct me if I'm wrong, but I think that if your account is "marked," you can't log into it. It'll say "lol b&" or something to that effect when you try. And legally, ANet isn't required to provide reasons for banning people, so the best you can hope for is to ask support and hope they'll be nice to you and tell you what you did wrong. This is because if they had to give you the information, it would imply that you had some sort of right to your account, which you don't -- which, of course, is the biggest crock of B.S. a man's ever heard; in fact, the only reason the old EULAs still apply is because no poor sucker who got banned took his case in front a competent judge, who'd rule the contract (which it barely even is, since -- legally -- you should be allowed to negotiate the terms of a contract, or even if ANet's automatic response to all contract except the default are "no" then you should be able to return the game to the store and get your money back, but if you try that they'll laugh in your face and tell you to STFU and GTFO their store) was completely ridiculous because it translates to "screw you guys, you gave us your 50 dollars in exchange for absolutely nothing whatsoever, you don't even own the box it came in." I may have omitted some minor details but that's about what most MMO EULAs are. You pay for the hope of getting to play the game. Now tell me something, if a man on the street walked up to you and said "hey, gimme fifty bucks and I might let you play an awesome game when you get home!" would you believe him for one second, or would you pull out your mace and/or sidearm and tell him not to come any closer?

P.S.: For once, I'm actually not blaming this on ANet. This is MMO companies in general. --Jette 09:12, 5 June 2009 (UTC)

I'd think you could write to support and ask them to list you any offenses you might have had, but I'd like Gaile to clarify that. — Poki#3 (talk) 10:08, 5 June 2009 (UTC)

What all this "we do not need to tell you what you are being charged and found guilty of" in relation to gw smacks very much of the patriot act which is very much a part of life in USA. Anyone can and has been lifted off the streets without being allowed to know what they are supposed to have done wrong they dont even need to be charged and no access to legal representation. If anyone enquires about them, they too can be locked up.So maybe count yourself lucky that all your loosing is some money, this only applies to USA. The rest of those charged with gw offences should be told what they are supposed to have done so at least they have a chance to make some defense as in some cases anet have admitted that it was anet that made the mistake and not the player.Bots and gold sellers should be banned.--Pentu Prage 11:51, 5 June 2009 (UTC)

You guys are funny. I can assure you there are people playing from countries with far less due legal process than the United States. I know exactly how many marks there are on my account currently. Zero. Misery 12:01, 5 June 2009 (UTC)

tbh I have never got, and probably will never be marked. I don't know/care if I'm being timid or PvE scrub or w/e, but I don't understand what's the problem here, and those people who get marked from doing something obviously wrong and against EULA and all that. Once you get marked, there's pretty much nothing you can do about it anyways. Also, I prefer katanas over maces (hammers do not count as mace weapons in this case), and throwing bullets is way more fun than firing a gun. Mediggo 12:12, 5 June 2009 (UTC)

I'm far from timid, but I am very friendly ^_________^ Misery 12:17, 5 June 2009 (UTC)

If you actually read the legal disclaimers on Anet's site and the full EULA you will see Sins has a valid point. The legal page on GW.com states that over time, if no further incidents occur, that marks on your account can go away. From the legal: "Account marks expire after a period of time. Therefore, a player can clear his/her account of marks, and remove the risk of lengthy suspension, simply by obeying the Rules of Conduct."--*Yasmin Parvaneh* 15:45, 5 June 2009 (UTC)

That information then could only possibly be used to let someone know when it was "Ok for them to start engaging in risky behaviour again" or something. Why else would you need to know and why would ArenaNet ever want someone to know? Misery 15:47, 5 June 2009 (UTC)

Technically, people are entitled to that information. When people request copies of their leases or any violation notices I send like 3-day to Perform or Quits, 3-Days to Pay or Quit and eviction warnings, I have to comply. Similarly, when I sued the drunk driver that hit me, I was entitled to a lot of his insurance evidence as well as anything of my for my driving record and some of his and so forth. And back to your comment about unfair countries...there are international laws the game company must comply with that give full faith and credit to most normal policies. And few of the nations that play this game are so terrifying that they are not reasonable to consistant policy.--*Yasmin Parvaneh* 15:52, 5 June 2009 (UTC)

The comments about those countries were mainly relating to the fact that he seemed to be implying that America had it bad. Misery 15:55, 5 June 2009 (UTC)

For a variety of reasons -- many of them outlined here -- we don't provide that information. Sorry. -- Gaile 21:11, 5 June 2009 (UTC)

Really?

It's also important to note than when I emailed support about it, they said "personal information" is limited to your account name and password only. ~Shard 23:32, 5 June 2009 (UTC)

So let me get this straight. We have account reports that at the very least include marks against our accounts, and we are not allowed to see our own report even if we ask? I call that bull sh** and yes I have the right to call it what I want. How else is this information used beyond bans? Players have the right to see their own information, oh yes we do. The company you represent has no right to withhold any reported information about an individual's account from that individual if they ask for it. I should be able to reqest seeing my account report just like I should be able to ask my employer to see my personal report. The EULA doesn't even give ANet that right.~>Sins WDB 05:49, 6 June 2009 (UTC)

AreanNet does not disclose this so that your information stays secure. I tried also before but got a solid "unless you have seen a ban screen assume that your mark free". Dominator Matrix 05:56, 6 June 2009 (UTC)

There is no valid reason why. I've already said the information should be available to the account owner. Providing proof of ownership should be enough to see that info.~>Sins WDB 06:21, 6 June 2009 (UTC)

>players have the right to see their own information

No, actually, you don't. Read the EULA. If a person legitimately just wants to know if they've done anything wrong, you're right, it would be reasonable to expect ANet to have to hand over information, but they have to deal with RMTers and botters and scamming morons and other losers that all have good reasons to learn what gets you marked and what doesn't. In a perfect world, you could very reasonably expect ANet to tell you if you were marked; but in a perfect world, you wouldn't get marked anyway. I'm not trying to say it's fair, but unless you have some sort of divining powers to tell the difference between legitimate players and the jerkoffs who try to make the game worse, this is the way it needs to be. --Jette 06:39, 6 June 2009 (UTC)

You don't need diving powers. Your instance is not justified, botters and scammers deal with multiple accounts, so even if they did get marked out of the game they just use another account. If they really want to do something about that though they can track IPs and accounts accesing various IPs, that would help them slow down botters and scammers. This could also be used to help varify an account owner and disassociate or associate an individual to suspicious activity. If they find someone to be taking part in suspicious activity they tag them and see if the person should recieve a mark on that account. However, just because they don't have the resources to do this to the degree necessary doesn't mean they can withhold information. Nothing gives them that right, no contract does. If need be their service contract can be taken to court and with all the mistakes and obvious problems (documented on this wiki and others that even I have documented) it wouldn't be too hard to win. I'm not willing to do this, at least not right now since I personally haven't had major issues with ANet.~>Sins WDB 06:43, 7 June 2009 (UTC)

In Perfect World they don't really bother with temporary blocks, it's just violation -> permaban, make a new account, start over. 99.142.16.105 02:31, 8 June 2009 (UTC)

(Reset indent) Account marks are internal information that cannot be shared. It is information that we use to make internal decisions, and in fact while I appreciate you'd like to have that information, there are far more reasons to not provide it than to do so. I'm sorry if the policy is upsetting to you. --

The question has been posed: Why was the number of marks on one account shared with the player. At our discretion, we will provide such info, but we will not do so by request. -- Gaile 22:21, 8 June 2009 (UTC)

This doesn't look like discretion to me. It's exposing it to the whole public. --Boro 18:04, 27 June 2009 (UTC)

[edit] Problem with the Store (SMS)

hey there, is there a problem with the store because i recently went and purchased a new character slot using SMS, i have e-mailed support the code and it has been checked as valid, but when i try to apply the code through the in-game store it comes up with invalid code and wont let me get my character slot. can you help Gaile :) thanks in advance --Robot 18:54, 5 June 2009 (UTC)

Which store did you purchase the character slot through? The in-game store? Or the NCsoft Store? I've only purchased two character slots myself, but both times (through the in-game store) the product key was automatically added to the account without me having to input the details manually. I'm curious to see if that might have happened in your case without your realising it. -- WarBlade 20:28, 5 June 2009 (UTC)

Hi Robot -- did you fill out a support ticket? I can't really assist with this, it needs to be handled by the Support Team. Please get in touch and they'll assist you. If you find you have issues after you've discussed the matter with them, you are welcome to let me know. -- Gaile 21:26, 5 June 2009 (UTC)

with SMS? how? where? - Wuhy 07:37, 6 June 2009 (UTC)

Please submit a support report and our team will look into the matter. -- Gaile 04:38, 12 June 2009 (UTC)

Hey Robot -- just checking. Did everything work out ok for you? -- Gaile 20:06, 19 June 2009 (UTC)

[edit] Please help

It is not often that you will hear me beg. This is one of rare cases.

Today, at roughly 20:45, I noticed that instead of sitting in Kamadan,I was at the CSS. I logged back onto Tortellini, but this happened again. I now began to sh!t myself. I quickly tried to change my password, but my account's new owner had got their before me. It doesn't help at all that i was asked to reset via the bloody NCSoft site, a site which I have forgotten the password to. I realise that won't be able to do much to help, but anything that could be done to help speed up this issue --well, I would love you eternally. My ticket number is this: [Incident:090608-001253]. --Saberhagen (My Talk) 20:03, 8 June 2009 (UTC)

I have a new issue. My account has been banned for 'an account issue'. I feel that there may well have been a mix up here. I bought from amazon.co.uk, 3 factions CE. I waited 1 day, then transfered my kuunas to my main account. I have the keys used to register the accounts right here in my hand, if needed, I will list them to prove that I bought them. Aside from thi, could you please xplain what an account issue is please, it is very vague. Chhers! --Saberhagen (My Talk) 20:06, 10 June 2009 (UTC)

Hi Saberhagen. An account issue often (but not always) means that ownership is in question. I am not able to get into this matter just now -- the team will be happy to accept the information that you have, and yes, having the access keys is extremely valuable in establishing ownership. Other things that might fall under account issues would involved RMT (real money trading) or things of that sort. The best contact for you just now is truly the support team. If they need me to get involved they'll let me know. And I hope you will give me an update as the investigation continues. Good luck. -- Gaile 04:55, 12 June 2009 (UTC)

[edit] Giant Support GM Check My Game Course Again Please

← moved to User talk:Gaile Gray/Support Issues

[edit] battle for khylo

i was readign it the other day and noticed something, CHosen leads to link of flameseeker chosen, i think it means Chosen as in awscalons chosen when it refers the there archers, i brought it up here cause i dont think anyone would chec kti in the battle for khylo section--Lord randy taylor 18:48, 9 June 2009 (UTC)

Just to clarify, he was talking about the link to Chosen that takes place in The Battle for Kyhlo: The Final Hour, just above the second image. I'd change it to point to Ascalon's Chosen instead, but I'm not sure if the copyright issues / direct paste issues apply to links as well. Freedom Bound 18:58, 9 June 2009 (UTC)

Vili already updated it, but, just [[some article|pipe the link]], markup is irrelevant to the copyright of passage as it's not presented as part of the original text, which is not being reproduced with its original typesetting anyhow.

Though, TBH, I would have just un-linked that instance of chosen. Ascalon's Chosen is linked and mentioned in full like an inch or two above it, tops. --Star Weaver 20:55, 9 June 2009 (UTC)

I was going to do that, but some people might have been confused. Vili 点 21:02, 9 June 2009 (UTC)

wanted to avoid somthing by removign it and it having been there for some unnoticed reason--Lord randy taylor 21:47, 9 June 2009 (UTC)

[edit] Shortbow, Just Shortbow

Heya Gaile,

I haven't spoken to you in quite some time now :o

Well, my survivor is even lucky for you, as he just found a Shortbow(gold), no add, just Shortbow."

So I tought, lets go check if Gaile has it on her list, to find out you have not.

Just try and catch up with me, it's in my storage so I can wait a bit. Dutch Sunshine 19:40, 9 June 2009 (UTC)

Hey DS. Hope you're doing well. I would love to have the boy. I'm out of town just now but will be back in a few days and hope to get into the game soon. Thanks for thinking of me. :) -- Gaile 04:42, 12 June 2009 (UTC)

Bad, bad Gaile, collecting little boys for personal use... Rose Of Kali 04:41, 13 June 2009 (UTC)

oh i dont mind The boy 04:47, 13 June 2009 (UTC)

Alright you guys, I just saw the teasing! *lol* I would love the bow thankyewveddymooch. :) -- Gaile 03:47, 14 June 2009 (UTC)

Heh, I saw it too, but I tought she must've meant bow, anyway, I won't be online that much in the coming weeks due to a testweek coming in 2 weeks, but I think we can catch up eventually ;) Dutch Sunshine 20:33, 14 June 2009 (UTC)

goshers ms gway, you don't wike me no more? i might cwy The boy 21:59, 14 June 2009 (UTC)

[edit] I Dont Trust Surfpin (in Game Store)

As the name suggests i dont trust this surfpin that you are using for SMS payments in your ingame store. i dont mean to sound like im moaning or anything but i have contacted the surfpin support 4 times now because i wanted to get a character slot, and everytime they reply that the pin they gave is valid, however since i have already payed £7.50 for a new character slot and not yet got it because the pin they have given keeps getting rejected. I have got my pin right and i am entering it in the right place, and i am beginning to belive i have been coned for my money. is there anything you can do to help?--Robot 20:33, 9 June 2009 (UTC)

cooned for your money, you say? -- Mafaraxas 05:03, 10 June 2009 (UTC)

I believe it is "conned" and I don't think Gaile is here at the moment ( I could be wrong ) because I've been waiting on a response from her for quite a while now. Then again, she may not respond to me, as my issue has been beaten to death already. --Tha Reckoning 05:15, 10 June 2009 (UTC)

Robot, Gaile previously responded to your question here. Have you tried contacting support yet? ··· cedave 15:19:11 CST 03/07/09

I have at least 4 times, all ive been told is that the code works, but i have tried many times in the character slot 'pay by phone section' but my pin keeps rejected. i feel conned. --Robot 18:22, 10 June 2009 (UTC)

Pay by phone section for character slots? O_o Rose Of Kali 19:22, 10 June 2009 (UTC)

yeah in europe --Robot 19:53, 10 June 2009 (UTC)

And you're adding the key you got just like you would add a game key? Considering that support validated the key to be working, this truly must be an issue with how you are adding it to the account. In any case, this has nothing to do with Surfpin, as they sold you a valid key, according to support. Rose Of Kali 22:28, 10 June 2009 (UTC)

Are you Support? -Drakora 22:32, 10 June 2009 (UTC)

No. He already contacted Support and wasn't happy. He chose to seek further help in a public place where everyone, including yourself, is free to comment. Gaile has already responded to his previous inquiry by asking to contact Support. Nobody is trolling (yet), so how about we all try to help this poor soul get his character slot, eh? Rose Of Kali 22:40, 10 June 2009 (UTC)

ok pin still not working, im definatly entering it in the right place, its no ordinary key, it and 8 digit number instead of 16-20 letters and numbers. Here is a screenshot of what happens everytime i enter it. http://img.photobucket.com/albums/v358/robotnorris/Surfpin.jpg --Robot 21:27, 11 June 2009 (UTC)

(Reset indent) Hey there, Robot. I'm so sorry that you've had this issue, and that it's still going on! I am more than happy to refer this to my excellent associate in Europe. May I have the 12-digit support ticket that you've been reporting on? Or, if you have not submitted on, please do contact support -- that's our support, not someone else's ;) -- and we'll look into this! -- Gaile 04:45, 12 June 2009 (UTC)

12 digits? they gave me an 8 digit code for it. how do you want me to give you the code? --Robot 18:32, 12 June 2009 (UTC)

never mind read that wrong, i just e-mailed support now. --Robot 19:37, 12 June 2009 (UTC)

Support Code [090612-001318] thanks--Robot 19:51, 12 June 2009 (UTC)

[edit] Nice lagg

Just wondering i heared Anets changing the name to Lagg Wars? Nah just kidding whats with the lagg for the past days or is it just me which i doubt, i got a fast internet so it wouldnt just lagg whenever i go on guildwars. Any answers? 90.211.36.100

Lol i didnt know lag was gaile's fault. --adrin 22:44, 10 June 2009 (UTC)

Unless she drove a tank through the servers recently, it's not. I don't really know where "Lag help plz" threads are supposed to go :P ~Shard 22:53, 10 June 2009 (UTC)

Shes support aint she lol 90.211.36.100

Yes, but she doesn't support ISP problems. If it was a GW-related widespread lag, there would be a Yeti riot in LA. Last time I had unexplained long-term lag and disconnects, Qwest discovered a problem at one of the nearby distribution nodes or whatever they call it. Rose Of Kali 23:07, 10 June 2009 (UTC)

It's happened a couple of times where the only connectivity issues a person will have will be with GW. As in, they'll be on Vent streaming music while downloading files and chatting on seven different IM clients... and complaining about how they're lagging on GW. I can't reasonably say that that's an ISP issue. :/

I don't claim to be an expert on the inner workings of Internet Service Providers, but it seems odd to me that GW and only GW lagging would be an issue with an ISP. Raine - talk 03:10, 11 June 2009 (UTC)

GW and nothing else lagging is pretty common compared to many other online games, and judging by forum and wiki posts everywhere, anet is probably already aware of this. ~Shard 03:42, 11 June 2009 (UTC)

Remember the time they did Hero Battle bonuses at the same time as the MAT? I think that was the worst lag the game's ever been through. I was seriously laughing my ass off looking at the GvG teams fighting 3v3 (at best) though. Meh, it's not like it would've been based any more on skill anyway if the servers had been working. --Jette 03:45, 11 June 2009 (UTC)

(Reset indent) Hi 90. I think the best thing to do is contact support and work with the folks in Technical Support to see if there's an issue between you and the server. To take Rose's observation one step further, if the problem was widespread -- a GW Server issue of major proportions -- we'd see devs in flaming effigy in LA. :) So I am quite confident it's a regional or ISP issue, but that's not to say we can't help you. Get in touch with the team and they'll look into the matter with you. -- Gaile 04:48, 12 June 2009 (UTC)

Thanks alot for the quick reply :D 90.211.36.100

My pleasure -- glad to help. -- Gaile 03:47, 14 June 2009 (UTC)

i contacted suppoer i did what they told me to do but it diditn change, the Lag ive been getting since tuesday increased with 18ths updates support (while usualy helpfull) didint help much this time--Lord randy taylor 01:07, 20 June 2009 (UTC)

It is good you let TS know this. They will track the issue reports they receive, and the team will take a look at those to see if there's a problem. I don't know of any others, but I'll check with the team next week. Thanks. -- Gaile 00:53, 21 June 2009 (UTC)

[edit] Fansite Friday

I was going through random pages and I found this one, Fansite Friday. Just wondering, is there going to be one of these for GW2? Assassin Warrior 23:56, 10 June 2009 (UTC)

The community team was different back in the days of the Fansite Fridays (or FFs, as I called them in the day, tongue firmly in cheek. ;) ) I imagine that the community managers will be doing different projects for Guild Wars 2. -- Gaile 04:50, 12 June 2009 (UTC)

[edit] Hello

I'm curious, what sort of PvP do you do? You just seem like an avid PvE nutcase, what, with all your minis and bows. It's kind of scary. I've also noticed you don't have a Deldrimor Shortbow, I think I have one, but it may be customised... King Neoterikos 07:02, 11 June 2009 (UTC)

Oh, don't let the minis and bows scare ya. Yes, I am a bit fanatical, but hey, I'm harmless. It's true I'm more PvE than PvP, but I do like both. I prefer Arenas to GvG although I did a lot of GvG at one time. I prefer teams to random. (I figure if someone is going to get stuck me with on their team, they should at least have the courtesy of a warning. ;) ) I like playing Ranger in PvP (and yes, I know that requires a bit of sacrifice on the part of my team, so I try to make it up to them by doing my best to make a decent contribution.) Over time, I've played a bit of Ele, Monk, Rit, and Paragon, too. I haven't done HvH. To tell the truth, the 1v1 style of combat doesn't call me too much -- I think I'm too social. :) That started with StarCraft, War III, etc., where I always had more fun as part of a team instead of mano a mano.

Let me check on that bow and let you know if I need one when I can access the game properly. Thanks for the offer! -- Gaile 03:57, 14 June 2009 (UTC)

oh gaile played StarCraft, now thats a nice thing to hear :D InfestedHydralisk 22:07, 14 June 2009 (UTC)

Gaile's famous for playing starcraft, diablo and all sorts of fun games before GW. Those games got her to GW's team. ^^ Katherinezoltin 23:37, 14 June 2009 (UTC)

I'm not a fan of HvH either, I prefer to play with humans in PvP. It turns out my shortbow is customised (it was on one of my heroes, Jin, that I haven't really used), so, sorry about that. Starcraft is a good game :D King Neoterikos 02:15, 15 June 2009 (UTC)

[edit] Zaishen Menagerie

After having tamed as many animals as I could yesterday and today, I began to think about how many there were and what is left.

Okay, quit the formalities... I really wish we could add some of the collectors from the goodbye Gaile event as Charmable animals... or even an egg at the end of a long quest chain that takes us across all 4 games (reminiscent of the Black moa chick).

Hippopotamus, Turtle, Young Wallow, Young Howler, and Trained Devourer... the devourer especially... I rememer Mac and his pet devourer, Joe, that we got him the egg of in pre searing... a devourer would make me just love everyone. --estoldt 07:45, 13 June 2009 (UTC)

thats a good idea i quite wont a wallow as a pet --Nick123 12:36, 13 June 2009 (UTC)

Suggestions, suggestions. Gaile can't comment on this yet due to wiki licensing issues. Please wait, they're promising the new licensing to be finished soon. Until then, you can put this on your userpage to "save" it for later. Rose Of Kali 14:52, 13 June 2009 (UTC)

i wish they'd do a quest chain like the Black mao chick scavenger hunt for the Moss spider, cause i cant wait to get 2 ( one to use in menagerie, and one to keep)--Lord randy taylor 23:30, 13 June 2009 (UTC)

I hope you don't think that you actually need 2 different spiders, because once it's in the menagerie, you can duplicate it 'til you're sick of looking at the back of Wynn's head and picking evolutions. Rose Of Kali 05:37, 15 June 2009 (UTC)

(Reset indent) I don't see these as suggestions, I see these as wishes. As such, I can agree that there are a lot of cool possibilities, but when I look at the list of charmable pets, there are a lot on there, some of which I guess I'd just forgotten about. I think the Menagerie is awesome! :) -- Gaile 05:56, 16 June 2009 (UTC)

[edit] name change

i dont know if this is a bug or what or if this is possible but im thinking of getting my main a name change now if i do ill still be able to use my old weapons and armor customized to him before the name change cause i was told an ocasional bug could take place and prevent me from doing so is that possible cause i dont want to risk it if ill loose all my gear, to sum up is there a bug that would prevent u form using your old gear after changing a charachters name--Lord randy taylor 04:40, 16 June 2009 (UTC)

This would be better placed in the HELP:Ask a game question section, but that bug (assuming it exists) is extremely rare. If it did exist, I'm sure support could reimburse you for the lost name change and any equipment you lost in the process. Or if not, they could just give you a unique mini, you could sell it for more ectos than a gold trim guild costs, and get it back quickly. --Jette 05:15, 16 June 2009 (UTC)

Please Jette, do not answer this sort of question. Allow me to give the correct answer so that we can avoid misinformation or confusion. We do not reimburse for lost equipment -- we do not have the ability to do so. We would not give a unique miniature for such an issue, either, for we don't have them to give, and it's not policy to start handing out some sort of bogus compensation. Fortunately, though, there is no need to worry about this, as you can tell from my answer to Randy:

Hi Randy. There was a rumour about this alleged "bug" a while back, but we were able to review the account and we established that there was no such bug. The person who claimed that his character could not equip the armour was noted in the game, wearing that very armour. :)

If you change your character's name, your items--armour, customized weapons, etc.--will remain in the old name, but they will be useable by the new character. So you may be named Fred Smith, and your armour may say it's customized for "Mary Brown" but it'll work just fine. :) -- Gaile 05:53, 16 June 2009 (UTC)

kk thanks--Lord randy taylor 06:29, 16 June 2009 (UTC)

Yes, I too was wondering as to that as well, Thank you Gaile!! MystiLefemEle 13:19, 19 June 2009 (UTC)

Glad to help, and to put your minds at rest. :) -- Gaile 00:52, 21 June 2009 (UTC)

[edit] Guild Synching still a BIG problem

We have been fighting many sync guilds recently while gvg'ing. ArenaNET needs to get rid of these guilds by DELETING them and perma-ban EVERY member that does this. You already sent out a message saying you would take action... if you let them go again without banning their accounts they will keep doing this. Anyways, the guilds that we've seen participate in this are: "Shameful Idiots" and I forgot the other one. If possible, look at all the guilds Shameful Idiots have been playing, you will see that they all enter with 3 people and 3 heroes.

Screenie from today - File:User_NoXiFy_ChampTitleIsAJoke.jpg

--'ÑöẊĭƑý 14:53, 17 June 2009 (UTC)

Afraid that people are going to buy higher titles than you bought, eh? Noble of you to report this as an issue. -Auron 15:11, 17 June 2009 (UTC)

Maybe you should edit out the Vent NFO then delete this picture and upload the new one. Drogo Boffin 15:12, 17 June 2009 (UTC)

Stay on topic please guys, the vent info's fine; I really dont care if you wanna come talk to me and my horrible guildies.--'ÑöẊĭƑý 15:25, 17 June 2009 (UTC)

@OP what you say here "you will see that they all enter with 3 people and 3 heroes." is impossible. You have to have at least 1 officer and 3 guild members for a total of 4 Real people. Drogo Boffin 15:34, 17 June 2009 (UTC)

Uh, no. Please don't make stuff up. Raine - talk 15:37, 17 June 2009 (UTC)

"Each team must have a minimum of four members of the guild, including at least one officer." Please stop embarrassing me. Vili 点 15:44, 17 June 2009 (UTC)

Heroes count as members.--'ÑöẊĭƑý 15:49, 17 June 2009 (UTC)

k. Here's how we resolve this:

• Go to guild hall.
• Get two other guildies.
• Add 3 heroes.
• Enter rated automatic match.

I've done it before; I'm 100% sure that it works. Raine - talk 15:55, 17 June 2009 (UTC)

"The remaining four players on the team may either be members of that guild, guests from another guild, or heroes and henchmen."? Mediggo 16:06, 17 June 2009 (UTC)

"At least half of your team must be made up of guild members". In a team of 6, 3 humans and 3 heroes is perfectly legal. Raine - talk 16:10, 17 June 2009 (UTC)

Where does it exactly say so? :s Just curious. Mediggo 16:15, 17 June 2009 (UTC)

See, I thought we were talking about 8v8. Vili 点 16:17, 17 June 2009 (UTC)

Pretty sure that's someplace in-game. In either case, the wiki should be updated to explain that. Raine - talk 16:34, 17 June 2009 (UTC)

(Reset indent) What specifically do you mean by "guild syncing" in GvG? Guilds are matched by the system for rated matches; groups cannot be assured they'll have a certain opponent by virtue of the time they hit "go." Do you mean guilds intentionally losing? Do you mean smurfing? Do you mean using some sort of exploit? And are we indeed talking about 8v8, that is, actual GvG? Thanks for the further info. -- Gaile 05:49, 18 June 2009 (UTC)

It's usually achieved by entering two or more guilds of similar rating during the so-called "dead hours" when there are very few people playing GvG, especially at champ range. It's been done for quite some time. It is "8v8 actually GvG", but one team is intentionally entering with 3 players and 3 heroes because their intention is to just resign. Misery 07:00, 18 June 2009 (UTC)

Understood. Thanks for the extra info. I agree that it would be beneficial to take measures against guilds and teams that cheat like this, and it is cheating, as outlined in the Tournament Rules and other documents that govern Guild Wars gameplay. Clearly, tanking or taking a fall isn't abiding by the rules or the intentions with competitive play. -- Gaile 17:15, 18 June 2009 (UTC)

Regina offically outlined it as cheating several months ago when they temporarily banned a buncha people. The screenshot I provided is from a FAILED sync, they didn't get the guild they were syncing with and as a result were on obs.--'ÑöẊĭƑý 14:18, 19 June 2009 (UTC)

[edit] Forbidden Name

Why is the name, tried as seen in this screenshot, forbidden? ôO

Ɲoɕʈɋɽɕɧ 18:54, 17 June 2009 (UTC)

Smother probably can refer to act of intentionally killing someone like with a pillow :) --Smithy-Star 18:57, 17 June 2009 (UTC)

>.<, really, and what about all those "X Dark Killah X"? Ɲoɕʈɋɽɕɧ 19:02, 17 June 2009 (UTC)

Even stranger "Name Smother Name" was eligble for a name. As well as "Gail Name". I simply don't get it.Ɲoɕʈɋɽɕɧ 19:03, 17 June 2009 (UTC)

Maybe they don't like Ford. -- Brains12 \ talk 19:04, 17 June 2009 (UTC)

I tried everything I could: The part "motherfo" is forbidden. Can the same be applied as to "Charles Dickens"? >:( Ɲoɕʈɋɽɕɧ 19:10, 17 June 2009 (UTC)

Well, we can all guess why "motherfo" isn't allowed. ^_^ I wouldn't be surprised if dropping the last "o" would still keep it illegal. Rose Of Kali 19:51, 17 June 2009 (UTC)

Well... I have seen worse ingame (as content). I guess smother was the problematic part or smother (someone). Boro 19:53, 17 June 2009 (UTC)

lol, Boro, read above, man, the issue is "motherfo", not "smother". I always laugh it this stuff, because there are plenty of real life names that would not make it through the automatied checker, yes, like Charles Dickens, or my old high school friend Tyler Dickinson (we always laughed at him because his family had a business named "Dickinson and Co.", they weren't a real picky bunch I guess...) (Satanael 20:01, 17 June 2009 (UTC))

(Reset indent) I encounter alot of these forbidden ones when I make new names. I wanted Abigaile Grayvee, but it is forbidden because it has Gaile Gray in it, all the other names of Anet employees that I know are to long to change to something like this or I just haven't found a good variation for those, I guess showing some gratitude is illegal to :). If they change the rules so that Abigaile Grayvee is legal I would like to have it lol, it's funny. Qaletaqa Hania 02:57, 18 June 2009 (UTC)

i wonder if Mike Hawk would be banned. (say it aloud) --adrin 03:20, 18 June 2009 (UTC)

Emulating the name of a well known ArenaNet or NCsoft employee is a bad idea anyway. It can lead to questions of whether or not you're impersonating such an employee, which in turn has been known to result in a 72 hour account suspension and imposed name change. -- WarBlade 03:24, 18 June 2009 (UTC)

I know impersonating is a violation, and I would never do that because I don't wanna be banned, not even 72 hours. Let me explain why I want Abigaile Grayvee as a name, I like the name Abigail, I like what Gaile Gray has done for the game and the community, and grayvee is just referring to grayvee sauce. If she was male I would have used Graybeard or Grayback. I could use Graywacke tho, because I kinda like graywacke in nature. Qaletaqa Hania 04:28, 18 June 2009 (UTC)

I'm flattered that you'd want to name a character as you said, but there are some pretty powerful reasons for having the name filters as they are. I would suggest you pick a different name, one that is uniquely your own, to avoid any confusion. As for the first example, I don't know what's causing the block, but it could be any combination of things, from a unacceptable words in a specific language, to the name being seen as "creative spelling" for something that's disallowed, to the name being seen as a reference to violence. All of these are things folks have suggested above, and I don't know which, if any, are accurate. The filters are very complicated, since they address several different types of concerns in many languages.

All I can say is that there are millions and millions of possible names, and only a small percentage are blocked. If you run into a "this isn't allowed" message, why not simply move on to another name? -- Gaile 05:44, 18 June 2009 (UTC)

I find it comical when I think about it, I've learnt more 'bad' words while playing Guild Wars than I think I have from any other source. Sometimes for a laugh I turn the filter on Max and see all these ---- everywhere. "Oh noes, Guild Wars is warping my fragile little mind" O.O lol 000.00.00.00 05:52, 18 June 2009 (UTC)

Yes, it's amazing how so many people turn into potty-mouths on the Internets. Sorta sad, really. I like that we have a filter; I wish we didn't have to have one. :-/ (BTW, I don't use the filter, myself, but then I'll be the first to admit my mind was probably warped back in, oh, 1998 or so. ;) ) -- Gaile 05:57, 18 June 2009 (UTC)

I personally don't use it when I'm playing (unless I'm bored) because people find ways around it - I know people just use abbrevations: STFU! WTF! A new one I've seen: DA = dumbass etc and so on. Quite frankly the filter gives too much meaning to the words, in my book, yet that is just me. If someone is trying to be offensive (or rude to me through the internet) it means more to them than to me, I can't say I've ever cried into my pillow after someone's verbally abuse me, made me laugh until I had an asthma attack however ^_^ 000.00.00.00 06:06, 18 June 2009 (UTC)

I turned it off rather soon after starting to play GW because it was ---'ing words that are completely harmless in german (but obviously not in other language). If the filter isn't even able to see my language settings and only blank the words that are bad in my language, it's just wasted programming time IMO. Xelonir 06:52, 18 June 2009 (UTC)

i know those filters serve a good cause, yet i don't like them for a specific reason since they fail doing their task imho. as in noctarch's case for example, he wasn't allowed to create the name he wished for just because some letters in between were identical to an incomplete curse word. yet players intensively trying to circumvent that filter will likely also succeed with names like "X Mothurrfoccur X". therefore i think filters for entire words are ok, but anet's current filter is rather unfair since it only prevents good-natured players from creating characters with their desired names while those with bad intentions are still able to do what they want to. —ZerphaThe Improver 09:01, 18 June 2009 (UTC)

The current filter prevents those jackarses from doing it more blatantly. I'll take that over nothing at all. Rose Of Kali 09:08, 18 June 2009 (UTC)

(Reset indent) i don't really care the names being slightly more blatantly chosen if this goes otherwise at the expense of other players' name versatility... —ZerphaThe Improver 11:08, 18 June 2009 (UTC)

@Qaletaqa Hania: the names of ANet employees aren't forbidden; I was Stephen Cartwright (or it might've been Izzy Cartwright; it was a while ago) for a while. I thought it was a good name for my RaO ranger. =3

I later changed the name to "Not Izzy Cartwright" to avoid being accused of impersonating an ANet employee, for the record. Raine - talk 17:21, 18 June 2009 (UTC)

Never said they were tho, I only said any name containing Gaile Gray is, haven't tried any other ones because I don't have any open character slots left. Alltho I have some good ones, but they are formed differently then Abigaile Grayvee, the ones I made with other Anet employees names I did by scrambling there letters and adding some to make the name sound good, so you wouldn't be able to read their name. Qaletaqa Hania 17:53, 18 June 2009 (UTC)

[edit] Aspenwood

just wondering, is it against the rules for a guild to sync members into Aspenwood to have interlockign builds, last few times i went in i was agasint ALL the same people, and this makes it next to impossible for the random team msot enter with to win(though weve pulled through several times) its still a massive advantage so is it agaisnt some rule for guild members to try and get into aspenwood all at ocne with intent to dominate based on skills that rely on there guildies --Lord randy taylor 03:37, 19 June 2009 (UTC)

There is currently no rule against synchronized entry into any map. We know there's a frustration factor for people who are not involved in the syncing, and this has been a topic of discussion with the Live Team. But at this point, there is no directive for Support to take action against those who synchronize entry into this map or others in which synching is such a factor, such as Rollerbeetle Racing. -- Gaile 03:56, 19 June 2009 (UTC)

At some points, like the Vizunah Square mission, it can be helptful to try and sync if you want to help a guildie but you can't acces local/foreign quarter with your character. 145.94.74.23 19:43, 21 June 2009 (UTC)

[edit] XTH Points Issue?

Please head here if you are having trouble retrieving your Xunlai Tournament House points. Thanks. -- Gaile 04:31, 19 June 2009 (UTC)

[edit] Hi again, got a question about something i've been wondering about.

Well i've been thinking about permanent bans. And my question is, might sound stupid, how long does a perma ban last? I'm asking this because in some games i've played, a perma ban refers to a long-term ban from somewhere between 3 months to 6 years, or for a unknown amount of time. In other games i've heard it results in your account beeing deleted or the ability to play online on secure servers would be taken away.

I've never been banned in a game, and I intend to keep it that way, so I don't know if it's true or not of what was beeing said. I'm just curious, people would also be able to document it here.

The only reason i'm asking this is because I just like to know things, even if it's useless to me. Qaletaqa Hania 06:37, 20 June 2009 (UTC)

I figure permanent bans last until whichever company running the game unbans the person, or a glitch in the servers cause the person to be unbanned. --Riddle 07:02, 20 June 2009 (UTC)

@Ezekial Riddle: You said, "I figure permanent bans last until whichever company running the game unbans the person", that's obvious offcourse but I wanna know if Anet has a specific amount of time in mind. And about this: "a glitch in the servers cause the person to be unbanned", that's very unlikely to happen but it's possible, and I think i've seen it happen once on a large scale, i'm sure i've seen the opposite. Qaletaqa Hania 07:35, 20 June 2009 (UTC)

I've seen the latter happen on an internet forum after it had upgraded software. I don't think ArenaNet will disclose the length (if there is a defined length) of a permanent ban. I think the reasons for this should be obvious, but if you're curious, hit me up on my talk page. --Riddle 07:59, 20 June 2009 (UTC)

Before I answer, please keep in mind, we have blocks, which are temporary, and we have account terminations (aka "bans") that are permanent. Now, in Guild Wars, we don't generally use the term "perma-ban" or ban, but we do use the term "account termination." And account terminations are intended to be permanent. I don't really know why anyone would call something permanent when it's temporary. ;) I mean, even six months or a year isn't permanent, is it?

There are two kinds of account terminations: Accounts closed for player misbehavior, and accounts closed to keep them secure. The ones involving security might be accounts in dispute, perhaps via an account theft, shared access, or two people claiming to own the same one. We "lock down" that account and consider it permanently closed until the legitimate owner contacts us with sufficient proof of ownership. At that time, we unlock the account and he or she regains full access and help in securing the account, if needed. (And of course there's no penalty on the account holder for the closure or reinstatement -- we just do it to protect players.)

Very few players whose accounts are terminated for disciplinary issues -- like cheating, scamming, botting, gold sales, hacking, etc. -- will be reinstated. But I'm sure you're aware that we do review terminations, and we do respond to appeals. We've definitely reversed cases where we discover an error, such as someone accidentally getting flagged for botting. On the other hand, I don't think we've ever reinstated someone who has been found to be involved in Real-Money sales, advertising, or deliveries.

So, to make it short: for the most part in Guild Wars, perma means permanent. :) -- Gaile 00:51, 21 June 2009 (UTC)

Good one. Ban Form, any one ? Yseron - 90.9.123.176 01:03, 21 June 2009 (UTC)

@Gaile: That clears it up for me, now I have one thing less on my mind :). Also gotta add that players called it a perma-ban if they were banned for a longer time because they would just buy or make a new account.

@Yseron: Ban Form, good one, but that won't change a thing. Qaletaqa Hania 05:11, 21 June 2009 (UTC)

Why should it have to change something ? Yseron - 81.251.150.39 10:30, 21 June 2009 (UTC)

It doesn't have to change anything but why would you ask/suggest such a thing then? If it doesn't change a thing then there would be no point for it to be made. Qaletaqa Hania 21:09, 21 June 2009 (UTC)

What is a ban form? -- Gaile 21:11, 21 June 2009 (UTC)

A ban form, would be something like an appeal form, standard questions wich could proof your innocence.

Example question: Were you aware that selling in-game items and/or gold is against the EULA?

Thats all, do you understand it now Gaile? It's the shortest answer I could give, don't really wanna explain it in detail because I have a serious headache today, from stress. Qaletaqa Hania 21:19, 21 June 2009 (UTC)

The Support Team deals with players on an individual basis. I don't see where such a form would be helpful and I don't see where a form could prove innocence, not really. The team member asks the questions he or she needs to ask, and moves forward with resolution based on the answers received and often in discussion with fellow team members. We've more than 6,000,000 accounts, and the system seems to be working quite well as it is. :) -- Gaile 21:25, 21 June 2009 (UTC)

Sry, I forgot to mention something. A ban form could also ask the opposite, as why you think someone should be banned.

Response to your latest entry here: That's exactly why I think such a form would be useless, also forms are definatly not something that is needed because there is a support website wich can already be seen as a simple, interactive form. The support members ask the questions there. So basically i'm just agreeing with what you just said. Qaletaqa Hania 21:30, 21 June 2009 (UTC)

Oh a side note, which is off topic: "6,000,000 accounts"? Guild Wars has six million accounts or 6,000,000 products sold? I find it hard to believe there are 6,000,000 accounts considering this household alone holds 13 products over 5 accounts (if products refer to the campaigns and expansions and nothing else like skill pets, character slots etc) unless you consider trial accounts however that number may be 'accurate'. ~~000.00.00.00~~ 21:52, 21 June 2009 (UTC)

Game accounts. Not users, you're right, as some people have multiple accounts. But other purchases -- like character slots, makeover packs, or storage panes -- are not included in the number when a company mentions "units sold," as in this press release. As you will note, it calls out "sold," and therefore that number would not include demo or trial accounts. -- Gaile 21:58, 21 June 2009 (UTC)

And hey, you're welcome to contact the Community Team any time, if you have questions about such things. They're the ones who know the most about numbers and press releases and so forth. :) -- Gaile 21:58, 21 June 2009 (UTC)

All i was thinking about was 'Ban Form' like 'Shadow Form', you know, "Perma LFG...". People think too much. Yseron - 90.15.62.153 22:58, 21 June 2009 (UTC)

*smacks forehead* I get it now. :D -- Gaile 00:22, 22 June 2009 (UTC)

Lol, i'll follow you Gaile with the smacking of the forehead hehe. And sry Yseron for the misunderstanding, and indeed i'm someone that thinks to much. Qaletaqa Hania 08:40, 22 June 2009 (UTC)

[edit] For your convenience

In a very confusing turn of events to the wiki unwise, your question to me, which you posted on my bureaucratic election talk page, has been moved to my talk page, which does actually exist and I link here for your convenience. I've answered your question there, feel free to follow up. As a side note, while my user page doesn't exist, my talk page does and can be accessed either by clicking on my signature, which takes you to my non-existant user page, then clicking the discussion tab at the top, or by clicking the sneakily hidden secret link in my signature directly to my talk page. It's been stated before that my signature is too complicated as it is supposed to facilitate people contacting me and it was highlighted by someone else again after this event. As the first person I know who has been so vexed by my trickery, would you care to comment now that it has been explained? As an aside, due to the large volume of irrelevant traffic on this page, I don't have it watchlisted, so responses are best directed to my talk page if you would be so kind. Misery 11:02, 21 June 2009 (UTC)

I responded on Misery's talk page, as requested. -- Gaile 19:41, 21 June 2009 (UTC)

[edit] Check this out

Hehe I got this team in RA the other day, figured it might get a laugh out of someone. We lost miserably. --Tha Reckoning 00:08, 24 June 2009 (UTC)

All the secondary classes spell Ramen if you go down the list. lol. DarkNecrid 04:55, 24 June 2009 (UTC)

And why should this be posted on Gaile's page? 145.94.74.23 06:41, 24 June 2009 (UTC)

Idk, wanted to tell someone and Gaile was the first person to pop into my head. --Tha Reckoning 08:40, 24 June 2009 (UTC)

Why not? It's a talk page, if someone wishes to converse with Gaile, they can. King Neoterikos 10:49, 24 June 2009 (UTC)

It's hardly productive to flood Gaile's page with unproductive posts just because people want to converse with Gaile. That's why I asked. Sorry that I did. 145.94.74.23 18:20, 24 June 2009 (UTC)

You must have missed the top announcement, it says that this is the page for chit-chat, official stuff goes to her support page. Freedom Bound 18:23, 24 June 2009 (UTC)

Now look who's flooding the page with unproductive posts just because they want others to be productive?  :P Rose Of Kali 20:18, 24 June 2009 (UTC)

On-topic: This is another reason why monks (and in general - healers) should still stay on their RA teams. I had enough occurrences of a largely defensive/healing party going trough to get their 5 or 10 wins. Also, ROFL @ the RAMeN comment ^^ -- Karasu (talk) 23:09, 24 June 2009 (UTC)

All their primary prof's spell "Mo Mo Mo Mo" - foreshadowing of the impending cow invasion! 24.188.207.20 04:42, 26 June 2009 (UTC)

(Reset indent) Boy, I've heard of specialists builds, but I don't think that's what they were talking about. ;)
@24 -- Next on the discussion board, the Guild Wars Cow Level. :D -- Gaile 04:48, 26 June 2009 (UTC)

We could steal the combat level from RS, and have a cow combat level, based on a compilation of traits: moo volume, udder strength, cow kung fu skillz, etc. =D --Tha Reckoning 06:50, 26 June 2009 (UTC)

I like that idea. I think we should milk this plan for all it's worth! :D -- Gaile 07:13, 26 June 2009 (UTC)

Now now Gaile, you should know better than anyone that the current licensing terms do not allow you to comment upon suggestions. Misery 08:16, 26 June 2009 (UTC)

Gasp! I stand silenced and uncowed. ;) -- --The preceding unsigned comment was added by User:Gaile Gray (talk).

MOO --Tha Reckoning 11:00, 26 June 2009 (UTC)

Can't you see? It's an anagrammatically coded, secret message: "Mormon Moa Memo" - I knew there was something sinister about those big chickens. --snograt 19:35, 27 June 2009 (UTC)

Filthy poultry! --Tha Reckoning 01:32, 28 June 2009 (UTC)

I thought UW was the Cow Level? At least, that is what I heard...but that was way back in my first year of playing, when everyone was a newbie! ^^" Katherinezoltin 07:36, 28 June 2009 (UTC)

[edit] ArbComm

Not sure if you've noticed already, but the ArbComm about Shard has been accepted and is currently being considered. I'd like to ask that you put forward a statement there, addressed to the arbitration committee (that is, direct your comments to the three bureaucrats, not at Shard and not at supporters or detractors on the talk page). What you believe is the center of the conflict, what steps if any you've taken to try to resolve them, what you think of the situation, desired outcomes, that sort of thing. Whatever you feel needs to be said for people to understand your side of the story, so to speak. Of course, if you prefer to say nothing, that's your call. I've asked the same of Shard. - Tanetris 21:21, 24 June 2009 (UTC)

[edit] Gladiator Emote

Hi, I would just like to suggest that a Gladiator Emote be made for PvP. Like the Hero title, the Gladiator title is not something easy to come by but comes as a result of many hours of hard work and letdowns. It seems unfair that the Zaishen title gets an emote, which basically shows off how rich someone is, and the Gladiator title doesn't. I have seen people get multiple ranks of the Zaishen title in under the period of a day, just because they can farm and buy Zaishen Keys. The Gladiator title on the other hand is different, it cannot be farmed and like the Hero title must be worked for. I am greatly disappointed, and I am sure others are too that the Zaishen title should get an emote, but not the Gladiator title. Guildwars1 19:58, 25 June 2009 (UTC)

I'm sorry, I cannot address suggestions on this page. Please wait until there is a specific section for Suggestions, which I believe is coming soon. Thank you. -- Gaile 20:01, 25 June 2009 (UTC)

[edit] problem i have with HM

In the mission Aurora Glade, i wish that Less Longbow didnt have the skill Healing Signet, i have attempted this in HM 6 times for the past two days and i get to Less, and he is ok untill he uses Healing signet where two or 3 hits and he dies and my heroes cant cast quick enough to heal him. --Robot 16:41, 26 June 2009 (UTC)

Bring a group running skill or two. If you can get to him quicker, you can provide a buffer to protect him / take care of foes before he needs to heal himself. Hopefully, that will help. "Charge!" and "Fallback" are good skills for group running, and a Paragon using both skills can then run the flags in the later part of the mission. -- Alaris 17:02, 26 June 2009 (UTC)

You can also flag your heroes near him using the mini-map. The foes won't start attacking him until the player is within range, so your heroes will be there to start healing him when you get close. 99.142.23.74 17:26, 26 June 2009 (UTC)

You can also move in just close enough for him to start fighting, but stay away so the White Mantle won't activate. He can easily beat them if they don't fight back, it just takes a few minutes. 145.94.74.23 19:29, 26 June 2009 (UTC)

Yeah, ditto what 145.94.74.23 said. There is a point out near compass range (of the green blip that is Less Longbow) that you can stop at and watch him go to town on those pesky White Mantle. As long as you don't try and rush to him he'll quite happily slaughter them on his own and remain unharmed himself. -- WarBlade 02:19, 27 June 2009 (UTC)

Of course, a Paragon would use Fall Back and Incoming, not Charge... A F K When Needed 18:16, 27 June 2009 (UTC)

He would however be allowed to use Tactics if he wanted to. 145.94.74.23 20:48, 27 June 2009 (UTC)

Nobody said he wouldn't be allowed. But sticking points into another attribute for no reason is clever now? A F K When Needed 20:21, 29 June 2009 (UTC)

There is a "cheat" if I remember correctly, where taking an alternate/indirect route to him allows you to kill the foes before they attack him. Been a while since I did it. – josəph 23:08, 27 June 2009 (UTC)

General rule for PvE: If you run into a problem that you can't overcome, bring a counter. In this case, you're having trouble with a boss healing himself. In order for the boss to heal himself, the skill he uses needs to both start and finish casting and heal him. If you can stop any one of these three links in the chain, your problem is solved. This means that you need a skill that will either a. prevent him from using signets, b. interrupt his cast (as he's a boss, you may want to also bring something to slow his cast), or c. prevent his skill from healing him.

Alternatively, you could just bring loads of damage and overwhelm him that way. That works for 90% of PvE.

-- Armond Warblade{{Bacon}} 02:18, 28 June 2009 (UTC)

He's trying to save Less Longbow to initiate the bonus in the Aurora Glade mission, not kill a boss. ;) --★KOKUOU★ 03:10, 28 June 2009 (UTC)

Indeed, the really worrying thing however is that the bonus is a bitch in HM to do and saving Less is the easiest bit, so I'm worried for robots prospects. :( -- Salome 03:14, 28 June 2009 (UTC)

My apologies, I was confused by the idea of strategy in PvE. In that case I recommend relying on good skills instead of ok skills. -- Armond Warblade{{Bacon}} 03:15, 28 June 2009 (UTC)

Still, the problem he's having is getting to the NPC before he's killed, so spells won't do much until you're within range, by which time it could be too late. A good idea (and how I did it in HM) is to go forward until Less is just on your radar, and then flag your heroes where he is, an go around the left side, ignoring any enemies along the way. There should be only one group of enemies and a boss, but if your lucky, it'll be the monk boss or some other boss that can't spike you. If you run past these, you'll likely make it to Less even before the two enemy NPCs start attacking him. --★KOKUOU★ 17:39, 28 June 2009 (UTC)

If all else fails, there's always Shadow Form or Save Yourselves. Shouldn't this be moved to Help:Ask a game question, since Gaile isn't exactly the person to be coming to for advice on playing the game? ··· cedave 16:46, 30 June 2009 (UTC)

[edit] Sorry to bother you...

← moved to User talk:Gaile Gray/Support Issues

[edit] Help

Gaile, I dont really know if this belongs on this page but here it goes^^.

I bought a few obsidian armor part for my warrior but I accidentally bought a strength helm while I wanted an axe one. is there anything anet can do for me to chance this?

thanks in advance. Fear From hell --The preceding unsigned comment was added by User:Fear From Hell (talk).

No. 99.142.46.39 15:01, 1 July 2009 (UTC)

ArenaNet cannot override that. If they could then there would be an increased potential for security vulnerabilities or item spawning exploits etc. You are now the proud owner of a Strength Helm and that won't change until you sell or destroy it. -- WarBlade 15:04, 1 July 2009 (UTC)

Aww darn oke well atleast thank you guys for your help --The preceding unsigned comment was added by User:Fear From Hell (talk).

Take a major axe rune, go 14 strength and pew with enraging charge on your axe bar. -- Mafaraxas 16:03, 1 July 2009 (UTC)

Don't be sad, it could have been Tactics... Or worse, *whispers* Hammer Mastery... Rose Of Kali 16:13, 1 July 2009 (UTC)

I hear earthshaker is good -- Mafaraxas 16:25, 1 July 2009 (UTC)

Just Defy Pain. 99.142.46.39 16:30, 1 July 2009 (UTC)

Most people take strength helm with earthshaker. ;o ··· danny 17:43, 1 July 2009 (UTC)

Personally, I think all warrior helms should be changed to Item's Attribute + 1, that way you don't have to buy multiple versions of the same helmet, and things like this could be avoided. (Satanael 17:53, 1 July 2009 (UTC))

We all wish all helms were like that, but they aren't, so just go buy a bunch of EotN helms if you have a problem with it. ups. ··· danny 18:05, 1 July 2009 (UTC)

Actually, I think the ele helms should stay as they are, since they look different depending on their attribute. (Satanael 18:13, 1 July 2009 (UTC))

Same with Paragon Crests. But at least they got the cheap version of Vabbian. :/ Rose Of Kali 19:37, 1 July 2009 (UTC)

Having more options wouldn't hurt the people that don't want any changes, they can still wear fire auras with +fire bonusses. 145.94.74.23 20:54, 1 July 2009 (UTC)

Unless they secretly want their fire aura's to be +1 water for their ice skills... because they like the idea of it being so cold it burns... 24.188.207.20 01:20, 2 July 2009 (UTC)

Off topic, turning into suggestions, no longer appropriate, yada yada. 99.142.46.39 02:25, 2 July 2009 (UTC)

That's why I don't buy FoW helms and such. EotN ones are great because you have the option of changing without QQ'n.

[edit] Sad stuff

Hi Gaile, recently while GvG'ing and talking on Ventrilo as most GvG guilds do, we started to talk about the whole Chinese banning gold farming situation. In doing so, a friend of mine posted something like: www.omfgletsallhackguildwarsandgetmoney.com in all chat in our guild hall (meaning 8 people including himself saw the message). Although he was just joking around, someone in the party must have reported him as a joke... and it resulted in him getting permanently banned for advertising. He meant no harm whatsoever and only eight people saw what he posted, it's not like he did it in Kamadan or Great Temple. He tried to appeal and keeps getting what seems to him to be automated responses. I'm wondering if you can help out at all in some way. He even said that he would accept a two week ban or whatever other punishment you may need to pursue on him. I've sent a ticket to support and it seems as if their not even reading what I'm writing. Ref #090630-001887 --'ÑöẊĭƑý 13:47, 2 July 2009 (UTC)

Sorry but I don't think that ban is getting reversed. It looks like a hacksite and he's advertising it. Even though it's not real, it still looks like a hacksite, and therefore earns a ban.--The preceding unsigned comment was added by User:72.43.62.68 (talk).

Are you Gaile Gray? If not, I'd like her response. --'ÑöẊĭƑý 14:54, 2 July 2009 (UTC)

That's completely ignoring intent, though. 69.109.160.206 17:29, 2 July 2009 (UTC)

If I start up a fake gold-selling site as a joke and advertised it, do you think I wouldn't get banned? Not to say that it doesn't necessarily deserve an un-ban, but you probably ought to be able to prove that you weren't being serious. ··· Danny Pew Pew 18:06, 2 July 2009 (UTC)

The main point is that 8 people saw this, not 500 or however many Kamadan holds. And also, the sites not even real!--'ÑöẊĭƑý 18:22, 2 July 2009 (UTC)

Point is, it's not ArenaNet's job to verify if someone is actually selling gold. It's only they're job to make sure people aren't doing it. ··· Danny Pew Pew 18:26, 2 July 2009 (UTC)

It is ArenaNet's job to make sure that they don't interpret what, given context, is quite clearly not serious, as something serious. However, this is really a matter for ArenaNet to deal with, and doesn't require much in the way of wiki user comment. So why don't we just let it be and let ArenaNet respond as they choose? (Aiiane - talk - contribs) 18:37, 2 July 2009 (UTC)

Fair point, and I'm sure the ban will be overturned, but given the number of reports that come in daily, one can hardly expect Support to attempt to determine context every time. Something that looks like a gold advertisement, similar to the dozens, if not hundreds, that are reported every day, could easily be mistaken. I hardly think the ban was out of line, but I certainly think the account should be reinstated. ··· Danny Pew Pew 18:43, 2 July 2009 (UTC)

Suppose I was at an airport in US and joked aloud about how I have a bomb in my suitcase or whatever, I'd be arrested before you can blink. How this is different aside from life-threatening of the situation? It's unfortunate but perhaps the friend in the question should think twice next time he or she shout something like that in-game. Not exactly smart thing to say something like that in an environment where there's tools for people to report a such thing. If Anet does reinstate the account, I sure hope the player learns his lesson - we can't expect the Support to run around and investiage every single report. – Barinthus 18:47, 2 July 2009 (UTC)

Someone had a little bit too much hyperbole in his coffee today, though he makes the same point I do. ··· Danny Pew Pew 18:49, 2 July 2009 (UTC)

The thing is, Barinthus, after being arrested you would be scolded and released. So your analogy is actually saying the opposite of what you want. Unless the person in question looks Middle Eastern. Then they would be "perma-banned." 99.142.46.39 19:27, 2 July 2009 (UTC)

lolwut? You get jail time for even pretending you have a bomb. Guess you don't watch the news much. ··· Danny Pew Pew 19:33, 2 July 2009 (UTC)

Joking about bombs in airports or fires in crowded theaters are illegal because they're a potential danger to public safety (due to inciting panic). That's not really relevant to talking about gold selling in an online game. (Aiiane - talk - contribs) 19:51, 2 July 2009 (UTC)

If I told you I become panicked when confronted with gold-selling advertisements, would you buy it? :> ··· Danny Pew Pew 20:14, 2 July 2009 (UTC)

These two aren't the same thing. The laws in these are pretty much different. - J.P.Talk 20:24, 2 July 2009 (UTC)

This is an interesting one! I cant wait to see what Gaile has to say! 24.188.207.20 01:06, 3 July 2009 (UTC)

[edit] Cupcakes in Dragon Festival...?

When I was trading in my tokens for creme brulees, I saw that you could trade in tokens for Birthday cupcakes... wich I found very wierd, since It doesn't say that on the wiki or homepage, OR on the website... Was it a bug, or just a fun surprise? ^^ And I took some screenshots, however, I suck at doing things on the wiki, dont know how to upload...xD Megalodon 12:06, 3 July 2009 (UTC)

I noticed the same thing. I guess the collectors still had these on their list from the b-day celebration, and anet forgot to remove them. Not a big problem I guess, but it is strange to have birthday cupcakes, when it is nobodies birthday:P Elemonk Nibo 14:04, 3 July 2009 (UTC)

It is my birthday, they clearly did it in my honour. Thanks ArenaNet! Misery 14:12, 3 July 2009 (UTC)

Probably is a bug, I saw that too. They must have forgot to remove the cuppy cakes from the list, but I don't mind at all. Katherinezoltin 20:19, 3 July 2009 (UTC)

[edit] Guild Wars Play Now Key

I recently stumbled across my ol' Nightfall pre-release CD. You know, I don't think I ever actually checked the contents of the disc, all those great wallpapers, and Nightfall soundtrack... a treasure trove! But I digress.

In addition to the Nightfall Bonus Key, the little Access Key Booklet also has a "Play Now" key, for 10hrs/14day Prophecies and Factions access. I never used it, since I already had all the previous chapters. Is it permitted to give this key to my friend so I could introduce him to the game?

Thanks much. --Ralmon the Gen-- 15:16, 3 July 2009 (UTC)

I don't think so, I think the play now is only for a current account, a TRIAL key could be given, but if I remember when I got my play now key, i had to use it on my already active account. Devi Talk 15:46, 3 July 2009 (UTC)