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Trading Customized Weapons?[edit]

Will trading customized weapon result ban? Anyone? No one?

Likely not, customized weapons and armor can be used as collateral. And there are lots of alerts that an item being traded is customized. --JonTheMon 20:10, 21 November 2008 (UTC)

Page Updated: 6 April 2009[edit]

I feel that this page is a very important resource for players, as it explains our support policies and practices in relation to in-game behavior ranging from the use to bots to the choosing of unacceptable character names. I've rewritten the page to give more accurate and detailed information about how the system works for Guild Wars.

Please let me know if you have any questions or concerns. I would be happy to update or expand the content, if it would be helpful. -- Gaile User gaile 2.png 03:18, 7 April 2009 (UTC)

I made a minor wording correction. --Wyn's Talk page Wyn 03:20, 7 April 2009 (UTC)
That's fine. Thank you for pointing it out and I appreciate the help. I reordered my paragraphs and the wording is better with that little fix. -- Gaile User gaile 2.png 03:22, 7 April 2009 (UTC)

Innapropriate language?[edit]

I dont get it, where is the line with appropriate and innapropriate language? i mean if its not filtered by the chat filter then why is it innapropriate? i just got a suspension for playing around with my buddy in ToA and we were calling eachother names. someone reported both of us for innapropriat language obviously. so im confused about where the line is, and what is and isnt okay for people to say. Honestly as an american playing in american servers i DONT appreciate being cencored, But obviously since theres nothing i can do about it im not gonna complain about that. i just want some one to tell me where exactly the line is. Give me their list of what is and isnt okay to say. Because obviously theres someone behind a desk here that decides whos allowed to say what and i have a major bone to pick with them. 07:42, 7 November 2009 (UTC)

Contrary to misinformed popular belief, free speech doesn't mean you can say whatever you want, whenever you want, wherever you want. Also, the chat filter isn't there to allow people who like offensive language to use it, while letting those that don't appreciate colourful language to avoid seeing it; rather, it's there as a sort of fail-safe to catch people who do use it, meaning that inappropriate language, regardless if there is a chat filter or not, is still grounds for account suspension.
In any case, the laws of the Almighty U.S. of A.™ don't apply here (well, in terms of account status, anyway), and ArenaNet and/or NCSoft support can suspend your account for whatever they deem a breach of conduct, for better or worse. --KOKUOU 07:54, 7 November 2009 (UTC)
That doesnt answer my question. My question was where is the list of bad words, who decides this list, and how to i contact them so that i can rip their head off and take a gigantic sh*t down their throat. 07:57, 7 November 2009 (UTC)
No one, as far as I know, has a complete list of words that are banned in-game. Seriously, it's basically common sense as to what you can and cannot say (i.e. curse words, racial epithets, homophobic, religion-bashing remarks, and so on and so forth).
By the by, "rip[ping] their head off and take a gigantic sh*t down their throat" is classified as complaining, last time I checked. Just FYI. --KOKUOU 08:03, 7 November 2009 (UTC)
When i said i wasnt complaining i meant i wasnt gonna complain on here. And common sense is a case by case basis. whats wrong for say... a strict catholic family, is not wrong for me who grew up with 2 alchoholic early 70's metal head stoners. I grew up saying bad words. hell my baby book has a page in it for "first curse word" (obviously sarcasm but the point has been made) as far as im concerned the only words that should land you in hot water are the ones that are dashed out. none of which i used (i know this because i do use the chat filter) And while i see your argument about Chat filter not being an excuse for people to abuse the english language or verbally abuse other players, i dont understand what function it serves at this point. because it doesnt get you off the hook with bad language, it doesnt give you any semblance of free speech, and now the illusion that it provides a guideline on what you shouldnt say is gone from mine eyes. Its not a failsafe. its a completely useless function that was mearly created so that ANet could try and sheild themselves from blame. If the words i use are NOT blocked by chat filter than they are shouldnt be considered taboo. Its totally and completly unfair. So ill ask one more time. Where is the list, whos in charge of it, and how do i contact them. Because i didnt do anything wrong according to the rules they laid down. And im not taking this lying down. 08:12, 7 November 2009 (UTC)
Of course language not filtered by the optional chat filter can be just grounds for an account suspension. I could say, "I think that all white people should be thrown into a gas chamber and gassed," and while exactly none of those words alone are blocked by the chat filter, the sentence (context) very much is inappropriate (being racist and all) and will warrant an account suspension/termination.
The fact that what is deemed inappropriate by you differs from what is considered so by me or ArenaNet is irrelevant. You may not be offended by words like "fuckwad," but you certainly possess enough knowledge of the world and common sense to know that this kind of language is considered inappropriate by society at large. Ergo, it's probably not something you should be saying in GuildWars (at least not in towns or other "public" places in-game. And if you don't have enough common sense to realize that, then I'd say you're either a still-uneducated 12-year old, or just plain undereducated, which isn't anyone's fault but your own.
tl;dr version: Use your brain before you say something.
As for who you can contact to discuss this matter with, well I'd say your only bet is support, but I'm sure they're going to tell you the same thing(s) I've already said. --KOKUOU 08:26, 7 November 2009 (UTC)
Each member of support decides whether or not a word is offensive at the time they get the report. Most of the time, these are inconsistent, and sometimes, they will ban you for saying things the game dialogue already contains. ~Shard User Shard Sig Icon.png 08:43, 7 November 2009 (UTC)
That may be the case, and perhaps support should be more consistent, but if you avoid phrases/wording/context that toes (or just blatantly crosses) the line in the first place, then you wouldn't run into things such as your account being suspended. --KOKUOU 08:49, 7 November 2009 (UTC)
(insert clever comment about cencorship here) 08:51, 7 November 2009 (UTC)

Arenanet should probably just drop the filter. If "qwerty"(dont wanna risk being banned here for using a real swear) is considered a swear. And the filter filters it out...then what's the idea behind banning players who say "qwerty"? I can understand banning players who find a workaround on the filter as to let others read their swear, "qw3rty", for example. But really having a filter to keep a game that's already suposed to be pg-13(all players must be 13+ or they're in violation of the EULA) and banning players who say words the filter is supposed to catch....kinda defeats the purpose of the filter. Also more than 66 hours for a first-time offense? that seems kind of harsh....specially when there's no warning. 23:02, 3 December 2009 (UTC)

my bad, it's 18+ according to the eula, section 4 23:10, 3 December 2009 (UTC)


I think a linkage to Dhumm is fitting for this page.. most recent update has him appearing accross the realms slaying botters (resulting in a banned account) MrPaladin talk 11:13, 27 May 2010 (UTC)

How is Dhuum able to reap botters and other banned people when he's stuck in the Underworld... Sjacie User:Sjacie 14:47, 27 May 2010 (UTC)
Rifts 15:06, 27 May 2010 (UTC)
Sjacie, wat boeit dat O.o Etnys 15:26, 27 May 2010 (UTC)
Mabye he's not as stuck as we think...
He is a god after all, so I guess that is the Avatar of Dhumm! Sounds nice doesn't it? To GW dev team, you should have sold tickets so that everyone could have watched this and recorded it lol... how did I miss this... serves me right for always being in Asian Japanese District :(

I just noticed two things watching youtube videos of the Dhuum bannings. First of all, it appears that Dhuum also reaps accounts that are blocked in addition to those who are terminated. At the end of this video, the message box states that the account has been blocked, not banned. Secondly, and on a similar note, I noticed in the above video that the banned character is not burning, whereas in this video and more clearly in this one the toons are burning. (And the last two appear to be bots, which should lead to a termination as opposed to a block.) Am I just going crazy or is there some weight behind this?

I've seen Dhuum appear in an AB outpost to block/suspend the account of my team's monk for verbal abuse a couple of months ago. I wonder if the Vengeance is Ours description would still say "banned" for players who got blocked. --Silver Edge 22:28, 5 October 2010 (UTC)
In the first second or so of the first video that I linked, by chance or on purpose, the mouse was over the Impending Dhuum skill and, yes, it does still say banned. Although, I am wondering if the Vengeance is Ours skill is used to terminate accounts while the Impending Dhuum skill is used to block accounts, since Vengeance Is Ours appeared on the wiki the day of the update (when 3700 accounts were terminated) and Impending Dhuum appeared on the wiki over 2 weeks later and was used in the video where the account was blocked.
That's a possibility; however, someone at the GuildWiki Vengeance is Ours talk page noted that Vengeance is Ours doesn't appear in the Gw.dat, while Impending Dhuum does; and that Vengeance is Ours was most likely renamed to Impending Dhuum. If this is true, ArenaNet probably also removed the burning animation.
On another note, I think the activation and recharge time for Vengeance is Ours is incorrect, because the user that created the Vengeance is Ours page posted this image on the Vengeance is Ours talk page, which doesn't show activation or recharge time. I think he just copy and pasted the Reaping of Dhuum page (a skill which coincidentally has a 1 second activation and 45 second recharge), since Vengeance is Ours used the same skill icon as Reaping of Dhuum. Which is probably why the original version of Vengeance is Ours was listed as a "Scythe Attack". The user in question isn't active on this wiki anymore, most likely because he might still be banned from the game, so asking him on his talk page will probably go unanswered, so I'm going to go ahead and remove the activation and recharge time from Vengeance is Ours. --Silver Edge 02:28, 6 October 2010 (UTC)


If someone is permanently banned, are they automatically kicked from their guild? 07:13, 27 August 2011 (UTC)

I believe so, since anyone perma-banned seems to disappear from friend's lists as well. ~FarloUser Farlo Triad.pngTalk 08:03, 27 August 2011 (UTC)

Purpose of filter?[edit]

Well, I just got banned for 71 hours. However, I fail to see how one can be banned for "inappropiate language" if there a) is a filter and b) puts "lol just kidding" afterward. What is the point of a filter if one gets banned anyway? 17:22, 27 October 2011 (UTC)

not all inappropriate language is covered by the filter, and saying your just kidding doesnt take away the bite for everyone 17:41, 27 October 2011 (UTC)
I understand that, but my words were clearly ----, not visible at all. Bite? I mean honestly? 03:51, 28 October 2011 (UTC)
By submitting inappropriate language via the chat window, you violated the Rules of Conduct and the User Agreement. Also, the chat filter can be turned off in the Options panel, so while you see "----" with the filter turned on, others who have turned it off will see the inappropriate language. --Silver Edge 05:32, 28 October 2011 (UTC)