Hello! I'm Gaile Gray, Communications Manager for ArenaNet Communications, and this is my page. Thanks for stopping by.
- What's your history with ArenaNet? I started with ArenaNet in September 2000. Today, I am Employee #2, after Mike O'Brien, our president. I was thrilled when the ArenaNet Co-Founders -- Mike, Pat, and Jeff -- reached out to me to invite me to join the team. The fact that ArenaNet looked at community relations as a critical part of their company, and not as something that could be added just before the release of a game, was refreshingly different. A continued interest in and novel level of community input and engagement remains a cornerstone of ArenaNet to this day. Of course, joining so early means I was answering fan letters and working on communications long before Guild Wars was even announced. All and all, I've been interacting with players, liaising with the dev team, and communicating about the company and the game for 18 years, and I'm still as excited about my job as I was in the early days.
- What did you do/do you do now? I started as Community Relations Manager. Then, between April 2008 and September 2014, I served as Support Liaison, a player advocate and "bridge" between the development team and our support teams in North America, Europe, and Asia. In September 2014, I was selected to be the Forums Team Lead. While I still manage our GW2 forums and the moderation team, my duties have expanded in several ways -- including developing much of our public-facing messaging; monitoring player feedback and relaying it to the dev team; hosting Community Showcase Live, a livestream about fanart; traveling to and engaging at fan events; and more -- and that resulted in my being given my current title of Communications Manager.
- Messaging: You can leave me a message any time on my talk page or drop me an email through the GWW email system. While my time in Guild Wars is more limited these days, since I'm most actively working on communication and engagement for Guild Wars 2, I am in GW2 virtually every evening on my play account, which is flagged with the ArenaNet icon. I hope you'll feel free to say "howdy" any time. (Of course, please keep in mind that I cannot help expedite your customer support ticket, hand out gold, or implement your excellent suggestions. :) )
Playing I have a lot of accounts in both Guild Wars and Guild Wars 2. Some are for work, some are for playing, and, inveterate pack rat that I am, quite a few are for storage. I think I have pretty close to 50 characters, although most have not completed all the GW campaigns or made Level 80 in GW2. I admit that I am very impressed by those who have dozens of max-level characters -- that sort of passion and dedication is inspirational!
My Characters Here are some of my Guild Wars characters:
- Gaile Gray -- My main girl for visiting with players
- Wintersday Gaile -- Item bearer for my favourite holiday
- Gaile Gray Holiday -- For Halloween and other holiday items
- Critter Collector -- Babysitter for my Miniatures
- Critter Keeper Too -- Back-up caregiver for more minis
- Dyekiesha Joie -- Storage for dyes and keys
- Runetomei Escrollia - Storage for runes, tomes, and scrolls
- Windy Gaile -- Bow Collection Storage
- Gailes Collection -- Storage for special collectible items I like to keep
- Gaile Gray Cantha -- For visits requiring political neutrality :)
- Gaile Gray Elona -- Couldn't wait to make a Paragon
- Keeper O The Greens -- She who stores all Unique Bows
- Party Thyme -- Collector of all things for the Party Animal, and more
The Frog I am fortunate to have a very special friend in Guild Wars, a native Tyrian "older than the cobblestones of Lion's Arch." You'll find his portrait at the top of this page, each modeling his various looks: The Frog, The Halloween Frog, The Wintersday Frog. The Frog and I have been buddies for years, and we still are the closest of friends. In fact, my amphibian friend was a major part of the strangely-named Farewell to Gaile event. I say "strangely named" because, well, since I never left, a farewell party was a little unusual, albeit very, very fun. To be clear, I did change roles back when the party took place, but as you can see from the comments to the left, I'm still very much with ArenaNet, just as Froggie is still, very much, an important part of my fun in Tyria.