Help:Ask an account question/Archive200805-200806

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how do i create a trial account??

how do i create a trial account? i looked all over the website and i can't find out how >.<

Get a trial key. Anyone know from where? Calor Talk 03:13, 8 April 2008 (UTC)
Was fileupload until the bots took it over. So there is no keys :(, unless you get one from a user who players guild wars. Or from the retailer's that sell the triology DvD Dominator Matrix 03:14, 8 April 2008 (UTC)
I think I still have my trial key I got with Nightfall actually. I was going to give it to a group of friends unitl they found out their computer didn't have enough space due to WoW. --Master FastUser Master Fast sig-icon.png 19:07, 3 May 2008 (UTC)


I really need to change my password. I think it's old and kind of obvious if anyone knows my characters. The problem is that now I have to get into my PlayNC account, which I know I made back when the in-game store was new, and I can't remember what the account name or the password to my PlayNC account was. Is there any way I can just get the whole thing reset so I can make a new account with all my keys and everything so I can change my password? I know there is a way involving emailing all your access keys and account info to support, but at the time I made the account I was at the stage where I had to lie on everything just to make an account ANYWHERE.

By the way, I think it's really stupid that you have to login to PlayNC to change your password. You should be able to change it from the game client, like before. After all, I can't be the only one to made the stupid account just to get into the store and forget everything about the account. --Master FastUser Master Fast sig-icon.png 01:17, 11 April 2008 (UTC)

Did you just confess to making to the account illegally (when you said you had to lie)? Regardless, have you tried resetting your password and see if you can change it after that? -- User Sig.png 01:28, 11 April 2008 (UTC)
My game account is legal, my PlayNC account probably is, considering the fact that they wouldn't let me make one at the time with my real info. And yes, I have tried to reset my password by the login screen, but after I submit my email it just pops "Please click on the link below to make any changes to your account" --> --Master FastUser Master Fast sig-icon.png 01:56, 11 April 2008 (UTC)
But you do have a PlayNC account? Have you tried resetting the password there instead of the game client? If that doesn't work, your last resort would have to be support to help you with the password reset. -- User Sig.png 02:21, 11 April 2008 (UTC)
Yes, I'm sure I have one. Isn't your PlayNC account the one you have to make when you first go into the in-game store? And I don't want to contact support there with this, they'd just give me the same answers to the typical questions. --Master FastUser Master Fast sig-icon.png 19:14, 12 April 2008 (UTC)

Problem with Guild Wars launcher,please help!

moved from Talk:Main Page

Can someone email me? Because I haven't played Guild Wars for two weeks,and the last time I was online the Guild Wars launcher on my desktop worked fine,but now,the only thing it does is bring up the window that says,"Connecting to ArenaNet..." but it stays at 0 percent. I didn't do anything wrong did I? My account was <removed> and that's my mom's email,she gave her account to me. My email is <removed> What happened?Why won't the Guild Wars launcher on my desktop work? The area in the game I was at the last time I played was the outpost with the mission right after the Tahnnakai Temple(however you spell that temple in factions) mission,I was in the Kurzick place in Factions. The character I played was Sheena Of The Wind. Should I wait for the GW launcher? I didn't do anything wrong on the account,I didn't bot,spam,cyber,nothing! And my mom dosen't play GW anymore. Would one of you GW staff or crew or whatever or one of the 5,000,000 players please tell me what happened? I will check daily,or every other day so you can tell me here. I couldn't get to my email today because windows live hotmail was under maintenance. My guild in GW was Anime Fantasy[AnFa] in case you need to know that,or something. User:Animefantasy 04:23, 13 April 2008 Animefantasy 04:31, 13 April 2008 (UTC) Animefantasy

It looks as if the client cannot connect to the internet. Check if any firewall is blocking it or contact the support. poke | talk 11:22, 13 April 2008 (UTC)
I know this sounds stupid, but make sure you're connected to the internet. Whether you have to secure the physical connections or make sure everything is set up in your computer, just make sure that you're connected for sure. --Master FastUser Master Fast sig-icon.png 20:33, 13 April 2008 (UTC)
It does sound stupid. You reckon he could post this without internet? -- 20:01, 31 May 2008 (UTC)
Please read all of the rules next time before posting your question. — Eloc 02:28, 14 April 2008 (UTC)

This has happened to me and was solved by opening task manager and terminating one of the two guildwars processes. The GW.exe is usually the one that i need terminate. User Yi Jerh. 25 august 2008

account stolen

ok i was outsmarted by a kid who tricked me into giving password and email.I tried to login and my password was changed and i havent done this.Also could he hack my system if he knows email?What do i do know????My In Game Names(IGN) were Leangreen machine(main char),dis da blue dervish,katara reaves,xx hot shot xx,and a few more.Plz add leangreen machine to ur friends list to pm the kid when he gets on.Please report about wat has happened if you sucessfully see him.This would be a great help:D. 22:00, 19 April 2008 (UTC) 20:49, 19 April 2008 (UTC)

support ASAP Dominator Matrix 22:01, 19 April 2008 (UTC)
  • Never, ever give out your password.
  • If your account was already linked to a PlayNC account, you may be able to recover the password from the plaync website.
  • If not, or if that doesn't work, you need to contact support
  • No, just having your email should not be enough to hack into your personal system. The full answer to "are you vulnerable?" depends on how good he is and how much other info you gave him, and is thus unanswerable in this forum.
HTH User Scion Of Erixalimar SigIcon.png ~Scion~ (talk | contribs) 22:03, 19 April 2008 (UTC)
I just hope your password for your e-mail account was not the same as your game password. ;) Biscuits User Biscuits sig.png 22:14, 19 April 2008 (UTC)

So can I email gw arenanet or whatever and say i forgot my password can u email it back to me?? I also went to retry password and typed in email so they could send me password he's using but he added account to PlayNC Master Account what now?? --The preceding unsigned comment was added by User: (talk).

You need to contact support and tell them all about what has happened, being as clear and giving as many details as possible. There is not much we can do for you as players, but they should be able to sort it all out for you. Biscuits User Biscuits sig.png 21:31, 20 April 2008 (UTC)

Product Key Guild Wars Game Of The Year edition not working

I just purchased this cd-key and every time i try to put in the cd key on the web site or through the game the next button doesn't highlight or says that my cd key is invalid . not sure what to do. i have the eye of norath copy of the version i got off the website. please help --The preceding unsigned comment was added by User: (talk).

Did you get it from a legitimate retailer? If not, it sounds like you were scammed. -- Gordon Ecker 04:45, 20 April 2008 (UTC)
Contact support. Biscuits User Biscuits sig.png 05:06, 20 April 2008 (UTC)

Yes i bought it brand new still in plastic --The preceding unsigned comment was added by User: (talk).

Check to make sure you have got it exactly right, and that you've not mixed up 0 and O, 1 and I, etc. If you are 100% sure it is not working, you need to contact support and tell them the problem. Biscuits User Biscuits sig.png 21:39, 20 April 2008 (UTC)

How do I delete an account, I have two?

How do I delete an account, I have two? --The preceding unsigned comment was added by User: (talk).

Assuming you mean a GW account (vs wiki accounts) you could try contacting support, but the likely answer is you can't. You can either give the account to a friend, use it for storage, or save it for some other reason, but that's all I can think of to do with it. User Scion Of Erixalimar SigIcon.png ~Scion~ (talk | contribs) 19:11, 20 April 2008 (UTC)
Actually giving it away to a friend is against ToS. My solution? Give it to an enemy ;) -elviondale (tahlk) 20:21, 20 April 2008 (UTC)

access and character codes

can i use the character code to make a character and use the access code for another character? --The preceding unsigned comment was added by User: (talk).

if you mean access key once you use it for one account you can't use it again.--話す priestess donut 寄付14:30, 22 April 2008 (UTC)
What do you mean by "character code" and "access code"? Maybe the Access key article could help... Biscuits User Biscuits sig.png 23:17, 22 April 2008 (UTC)

im talking about the character activation code and the access code, my question is can i use both codes, one to make a character and one to add the access code to another character --The preceding unsigned comment was added by User: (talk).

Yes if you are talking about acess key and charactor slot key...Dominator Matrix 01:03, 23 April 2008 (UTC)

Yeah, extra character slots stack with the character slots for multiple campaigns. -- Gordon Ecker 21:22, 22 April 2008 (UTC)
I don't know what you mean by "character activation code" and "access code". There is no such thing as a character activation code. There are access key codes that you add to your account. These unlock various things like campaigns, expansions, etc. You never have to enter a code to create a character, you just click on a free character slot in your account. You can't "add the access code to another character", since access codes apply only to accounts and not characters. I think you need to explain exactly what codes you have, and exactly what your are expecting to do with them. Once people understand what you are talking about better, they will be able to help you. Biscuits User Biscuits sig.png 10:09, 23 April 2008 (UTC)
Specifically, what the codes are described as, don't post the actual codes. -- Gordon Ecker 10:50, 23 April 2008 (UTC)

Wiki account

Is it possible to deactivate a Wikipedia account?

this is guild wars wiki, not wikipedia, so technically it's the wrong place to ask this question XD aside from that, you can't deactivate or delete your account yourself (or i just haven't found out how to yet). Inactive accounts are usually deleted automatically after a set time. - Y0_ich_halt User Y0 ich halt sig.jpg 15:24, 28 April 2008 (UTC)
"Inactive accounts are usually deleted automatically after a set time." - that is not true. Inactive accounts that made contributions have to be kept to retain the information about the contributor. And no, it is not possible to deactivate accounts, just go inactive yourself ;) poke | talk 15:27, 28 April 2008 (UTC)
lol, won't the server overload sometime then? - Y0_ich_halt User Y0 ich halt sig.jpg 15:49, 28 April 2008 (UTC)
While that's theoretically possible, on every wiki I've run or participated in the volume of content massively outweighed the number of users. MediaWiki is designed to handle all that mass, so I'd say it's not really likely. User Scion Of Erixalimar SigIcon.png ~Scion~ [GRIPE] 16:47, 28 April 2008 (UTC)

Forgotten password

Alright, i went away for some time and came back and i realized i forgot my password to my account. The e-mail i used to create my account doesn't exsist anymore cuz my parents split and well thought that there e-mail would be a safe bet but wasn't.

Anyone know what i could do to recover my password?-- 21:34, 4 May 2008 (UTC)

password forgot and e-mail deleted? nope, i have no idea what you could do there. as always, you could contact support and hope you get back your account sometime, but it might be the easier way to just buy a new one. - Y0_ich_halt User Y0 ich halt sig.jpg 16:25, 5 May 2008 (UTC)

I need help on the same thing but i know my e-mail, i forgot my password and user name, how do i get them back??????? added May 7, 2008... --The preceding unsigned comment was added by User: (talk).

If you need help on the same thing, then it's only logical that the answer given above works for you too. But uh... your email is your username, so try clicking "Reset my password" in your GW client. -- User Sig.png 03:20, 9 May 2008 (UTC)


someone stole my account and password so can you please send me a new password by email as soon as possible--The preceding unsigned comment was added by User: (talk).

We aren't ArenaNet; we're players like you. You may want to contact support. Calor Talk 22:11, 4 May 2008 (UTC)

Well im suffering a simaler problem...i forgot my username and my password, how do i get them back??? Yes, I know my e-mail adress

Two Accounts

Hello. I have 2 legal gw accounts and I have a question. Can I run 2 accounts on my computer on the same time? I know that in wow I can run 2 accounts on one computer at the same time and they don't ban for this. Does arenanet can ban me for this? Is it legal?

You cannot run the Guild Wars client twice on a single computer Asuka 09:58, 6 May 2008 (UTC)
It's also not illegal to have two accounts, I know some people who have 5 (don't ask me WHY... o_O) and they do fine.- VanguardUser-VanguardAvatar.PNG 11:50, 6 May 2008 (UTC)
@Asuka, it is possible to run 2 copies of the GW client one on PC and thereby run two accounts side by side. I use a small program called GWMI for this purpose to transfer gold, drops, presents etc. between my two (legit) accounts. That said it's a horrendous burden on the CPU, I'd sooner use 2 PCs if I had them :) --BramStoker (talk, contribs) 11:59, 6 May 2008 (UTC)
No, I highly doubt it's against the rules. — Eloc 15:59, 6 May 2008 (UTC)
if you use a program i think they allow that but if you change line of code in the dat file or any file relating to gw i think hey can ban you.if the program is using emulation of another computer thats technically another computer. i think not sure.--話す priestess donut 寄付23:23, 8 May 2008 (UTC)

Program is called GWx2

useless guild wars

hi i have had my account banned for 3 days because guild wars think i have gone and got gold with real money when in acctuall fact my guild member gave me all his money and all his items to look after until he got a new account today but now i cant give him any of it back because i cant go online which is a major pain in the ass because now he is going to think i robbed him. if anyone has any advise on my situation please tell me but please do not tell me to go on the guild wars website and get support from there because there is no support its just a page of crap thats it so if u have a way i can get real support please let me know thanks --The preceding unsigned comment was added by User: (talk).

Support. It's the only thing that can help you. -- Mini Me talk 11:39, 9 May 2008 (UTC)
This seems suspicious. Why did your friend need you to hold the items until he got a new account? Why couldn't he transfer them over himself? Did he sell his old account? Did he do something he know was going to get him banned? In other words, were you helping him do something or get away with doing something that he shouldn't have been doing? -- Gordon Ecker 04:27, 10 May 2008 (UTC)
You're probably over-thinking, Gordon. He could simply be giving the account to a friend or sibling, and he wants to be 100% sure he gets the items back. I mean, I wouldn't trust my brother... Calor Talk 15:19, 10 May 2008 (UTC)
calor has a point, though gordon has a right to be suspicious, as mini me said, contact support, and see if they can tell you anything your friend may or may not have done--User Raph Sig.pngRaph Talky 15:23, 10 May 2008 (UTC)

issue with traveling to different towns

I have had two game characters locked up in Doomlore Shrine and have been unable to play these characters why?

I need help my characters names are Chaotic Revelation and Chaotic Faith. Someone anyone please help me or get back to me with assistance.

thanks, Daniel Diaz <email removed> --The preceding unsigned comment was added by User: (talk).

Please don't put your email here. — Eloc 01:04, 11 May 2008 (UTC)

Storage tabs

I just created a Nightfall only account and discovered much to my dismay the storage only has 2 tabs beside crafting tab instead of 4 like my other 2 accounts. Can someone explain why please??? The preceding unsigned comment was added by Zacheas (talk • contribs) at 16:51, May 11, 2008 (UTC).

Because you don't have Factions and Prophecies on that account. You have one tab, then an additional one for each campaign. Calor Talk 16:57, 11 May 2008 (UTC)
(Edit conflict) Each account you have will only have storage tabs for the games associated with it. The first game added; Nightfall in this case; adds two tabs then if you add Factions or Prophecies you will get another tab. Other accounts you have don't affect any other accounts you have or the amount of storage. --Kakarot Talk 16:59, 11 May 2008 (UTC)

Offline Friendslist

I'll post it here since nobody answers me in Talk:Friends List:

I'm looking for an application in which you can chat and see players in a guild and in your friends list, but without having to start Guild Wars. Something like Windows Live Messenger, but without having them to have an account. Does anyone know something like this, or, if not, who should I ask for something like this? << horsedrowner | talk | guild >> 09:16, 12 May 2008 (UTC)

to my knowledge i don't think there's a program that can do it.--話す priestess donut 寄付10:30, 12 May 2008 (UTC)
I think someone did something like that with XFire, not quite sure though. — Eloc 00:43, 13 May 2008 (UTC)
If his friends don't have MSN, I'm thinking they probably won't have XFire either :D Anyway, even if you find something like that, I'm not sure whether it's even legal to use it, since it is a third-party program. -- User Sig.png 02:36, 13 May 2008 (UTC)
Are 3rd party programs against the rules? — Eloc 16:09, 13 May 2008 (UTC)
Yes. Although they might be less concerned with something like this since it doesn't give any significant gameplay over other players. -- User Sig.png 02:29, 14 May 2008 (UTC)
So if 3rd party programs are against the rules, why is texmod allowed? — Eloc 00:29, 15 May 2008 (UTC)
Because technically it is not allowed. -- Gem (gem / talk) 01:20, 15 May 2008 (UTC)
Well, if it's against the rules of the game, then why do we have a page for it and a list of mods? — Eloc 15:34, 15 May 2008 (UTC)
anet does neither encourage using mods nor any other tools that modify guild wars, but they accept that players customize their game layout, as long as they don't bother anet with it and as long as it doesn't affect their gameplay. see anet's statements on the mod page. - Y0_ich_halt User Y0 ich halt sig.jpg 16:01, 15 May 2008 (UTC)
Eh? Weren't you aware of the time when Gaile was asked about it and she clarified ArenaNet's official stance? *shrugs* It's repeated on the talk. -- User Sig.png 06:14, 16 May 2008 (UTC)

online store

moved from Help:Ask a wiki question

when i had filled everything in and clicked purchase it came up with this does not pass security tests or something and it didnt let me by it. Why not? -- 04:24, 16 May 2008 (UTC)

Make sure your credit card information is correct. ¬ Wizårdbõÿ777(talk) 05:18, 16 May 2008 (UTC)

Awhile ago (back when you could only get the Bonus Mission Pack by buying US$30 worth of (non-Bonus Mission Pack) stuff in the online store), people were complaining about this sort of thing a lot. Apparently, the general consensus was that several credit card companies have blocked the GuildWars store as some sort of fraudolent thing (apparently they had "information" that the store was some sort of scam or not secured properly or something to that effect, which is obviously not true). I believe some people were able to call their credit card companies up personally and say that they are buying something from the GuildWars online store and if the company could please approve the transaction. Not sure if this worked with all the credit card companies that had this problem, though. I personally have been lucky that my credit card company doesn't seem to care.  :op (although "lucky" may or may not be the appropriate word here...) --Dragon nataku 20:47, 16 May 2008 (UTC)

The guild wars store lacks any encryption thats why. Are you sure that its not a vista/mastercard gift card? Those aren't accepted. Dominator Matrix 16:55, 18 May 2008 (UTC)

Lost account

Hey guys, I have not played GW for over a year now, and I do not remember what the name or password of my account was, how would I go about getting a password/account recovery?

Your only chance is to contact the support. poke | talk 16:41, 18 May 2008 (UTC)
Your account name is likely your e-mail address (or the one you were using when you created the account). If you guess correctly, you can have a new password sent to you. Calor Talk 16:52, 18 May 2008 (UTC)

Thanks so much guys =]


So , i got an account and it was compromised with my brother friend , With plaync , whe moved few months ago , so trhowed al away the instal boxes with the key , Is it possible to delete plaync so i can change in beggining screen (char screen)? Plz help --The preceding unsigned comment was added by User: (talk).

What do you mean? You want to create a new PlayNC master account with the old keys? Why? poke | talk 17:45, 18 May 2008 (UTC)
Apparently, his brother's friend did something to the account... and then someone moved who had the boxes and original access keys and threw them away while moving... I assume what he's asking is if there's a way to get rid of his PlayNC account so he can change his password ingame like people used to be able to. At least, that's what I think he's saying. I dunno, my powers of decoding gibberish seem to be diminishing with age... --Dragon nataku 18:38, 18 May 2008 (UTC)
I would suggest that you ask your question in your mother tongue (or another language you're more familiar with) and see if anyone on this wiki understands it. I too don't understand what it is you're asking. In the meantime, you can try our FAQ and see if it helps. -- User Sig.png 02:43, 20 May 2008 (UTC)


hi, i bought a trail version from ebay by mistake and added the access key but after i bought full version and i want the trail removed any way to remove the key from my account plz help :)

just ignore the trial and add the new key. poke | talk 15:56, 21 May 2008 (UTC)

is there anyway to remove from the account ???

I don't think so, no. But it won't affect anything if you add a full access key. --User Wandering Traveler Oie User Wandering Traveler Sig2.png Wandering Traveler 16:36, 21 May 2008 (UTC)
There a record, plain and simple. Dominator Matrix 01:09, 24 June 2008 (UTC)

Game Activation card

I have bought guild wars nightfall about 2 or 3 monthes ago and i cannot use the game activation card as i enterd my email adress incorectley and now cannot plat i do not wist to buy another copy just for the game actervation card if i could please have the activation card cancled and then i will start it up againg the activation card number is <number blanked>

From <mail blanked>

we're not anet, and this is the open internet, so please do not give out any info like that here on GWW. as for your problem, all you'll be able to do is contact support, sorry. - Y0_ich_halt User Y0 ich halt sig.jpg 20:21, 22 May 2008 (UTC)

What Happens when the computer you play Guild Wars on dies?

My Computer that I play Guild Wars on died today. Will I loose my Characters and progress in the game?

No, you simply reinstall Guild Wars on your new computer, and log into your account. You will be downloading files for several hours the first time, but when you finally do get in, you will see all your characters with all their stuff.--Wyn's Talk page Wynthyst 00:12, 23 May 2008 (UTC)

Its alot like other Online MMO's (like runescape, blech imo :P), if your compter dies, you still have all your account's info saved onto Anet's database, or something similir--User Raph Sig.pngRaph Talky 02:12, 23 May 2008 (UTC)

The only thing that won't be saved are your build templates. Other than that, your Guild Wars account and characters are server-side. -- JupiterStarWarrior 16:52, 30 May 2008 (UTC)
You will also loose your screenshots. Dominator Matrix 01:09, 24 June 2008 (UTC)

code 026

I seem unable to log onto GW. I get a message about a domain server code 026. Anyone have any ideas on this?

no clue i say contact support.--話す priestess donut 寄付13:48, 24 May 2008 (UTC)
According to the Error code article, that means DNS name lookup failed. This is usually caused by a problem with your ISP, firewalls. Your best bet would be to contact support for advice, like Donut said. Biscuits User Biscuits sig.png 22:32, 24 May 2008 (UTC)


i lost my pass word --The preceding unsigned comment was added by User: (talk).

FAQ. -- User Sig.png 16:47, 30 May 2008 (UTC)

Need help please answer id really appreciate it!!

Hey there, i have a very biig problem, i bought prophecies long time ago, and enjoyed it, quite a lot.. but after some time i decided i wanted to have heroes that could actually help me in combat. After a while i bought nightfall... i was happy finally gonna have heroes, when it finished installing i went to type the acces key, but it was my first time and instead of adding the acces key i accidently created a new one... now i need to loginn to my other email, and i cant use my heroes in prophecies.. this made me real mad.. and kinda sad cuz i wasted my money, sooo my question is, how can i reset my acces key, to type it once more and solve my mistake by adding it to my first account? Now i tried going to the support on but i never got an answer, i also tried asking in the game!! im looking for a different answer than (U CANT DO IT) if u do.... please answer back, id really appreciate it A LOT! thanks! --Playadrian

Hate to break it to you, but you can't do it. Calor Talk 01:18, 3 June 2008 (UTC)

u directly quoted him calor, lol. But sadly, no, you cant. Just Rebuy Nightfall. Maybe make the other one a mule account--User Raph Sig.pngRaph Talky 01:47, 3 June 2008 (UTC)

You would have gotten an answer earlier if only you checked our FAQ. -- User Sig.png 02:28, 3 June 2008 (UTC)

There is a small chance that the support will give you a new Nightfall serial which you can add to the other account when you can prove that both are yours. However the current Nightfall account will be deleted including all content (characters, items) poke | talk 08:21, 4 June 2008 (UTC)

hellow !

my account is <edit>?,now this account has been "045"——use other thrid party program,but, I use this account only 4 hour, the pve charer only 13lv,I even cant find how to play this game, Please help me ,I wanna play this game my e-mail <edit> --The preceding unsigned comment was added by User: (talk).

I suggest you contact support. We are not ArenaNet and can not help you with this kind of problem. --Wyn's Talk page Wynthyst 08:10, 4 June 2008 (UTC)

account question

I have 2 accounts of gw is it possible for me to run both games at the same time on same computer and transfer items between my characters myself? I tried downloading a new client but it just tells me if i want to reinstall/uninstall etc. Someone told me b4 in game it could b done on same computer, but they didnt remember how.. please help if u can.

Thank you,

yes, it is possible, but illegal afaik. - Y0_ich_halt User Y0 ich halt sig.jpg 19:12, 8 June 2008 (UTC)
As the Guild Wars client checks if there is already an instance running, you would need to make indirect changes to the client; and exactly that is disallowed per EULA. The easiest solution is simply using a second computer. poke | talk 19:24, 8 June 2008 (UTC)

error 045

i have been suspended for 71 hours cuz ive been spamming or excessive messaging and all i was tryin to do was buy some dye all i said was buys some blue dyes for 50 each then i said buying all blue and yellow dyes 100 each. why would i be suspended for 71 hours for saying that. i think my suspension should be lifted sooner. just email me at <edit> --The preceding unsigned comment was added by User: (talk).

I suggest you contact support. We are not Anet and have no control over those types of issues.--Wyn's Talk page Wynthyst 23:56, 8 June 2008 (UTC)
first of all, spamming chat in any way shape or form is unacceptable. 2nd, speak in proper english, PLEASE (if u arent english, least dont make ur sentences run on). 3rd, your suspension is just, you spammed chat, apparently to bot exteremes, and thus you are banned for a few days, there are also things called dye traders, theres one in kamadan, and maybe your guild hall.--User Raph Sig.pngRaph Talky 00:35, 9 June 2008 (UTC)
Seriously. Following up "speak in proper english" with "u arent". Backsword 12:50, 23 June 2008 (UTC)
I don't think your suspension should be lifted sooner. Don't spam and use trade chat next time. -- User Sig.png 01:47, 9 June 2008 (UTC)

Factions Dilemma

I own Prophecies and Nightfall and want to buy Factions. However, I was wondering if I bought the Collector's Edition (Prophecies and Factions), if I would get 2 extra character slots even though I have already purchased the Prophecies campaign. If not, does the original just go to waste? Or should I just buy Factions(Standard Edition)?

Moopy --The preceding unsigned comment was added by User: (talk).

If you purchase AND merge all 3 campaigns under the same account, you should have a grand total of 8 character slots, it doesn't matter if you buy Standard or Collector's editions. Factions CE will give you these additional items. --BramStoker (talk, contribs) 12:10, 11 June 2008 (UTC)
If you merge a Collector's Edition with a Standard Edition, you'll still only get the bonus slots just once. -- User Sig.png 15:10, 11 June 2008 (UTC)

Lost Game Activation Card

I've played guild wars factions before, but i unistalled it , and now I want to play it again but I've lost my Game Activation Card.

What can I do ?

Thanks The preceding unsigned comment was added by (talk • contribs) at 19:29, June 11, 2008 (UTC).

simply download the game client from the official website (, install the client and log in with your old login data. if you don't remember either password or e-mail address, contact support - Y0_ich_halt User Y0 ich halt sig.jpg 19:36, 11 June 2008 (UTC)
Or if you still have the discs you can install from them. The key that you entered from the Game Activation card is only used to add the game to your account, so if you uninstall all you need to do is reinstall the client and can then log in to the account you created before to continue with your character(s). --Kakarot Talk 19:42, 11 June 2008 (UTC)

CE and Minipet

I purchased Guild Wars Factions - Collectors Editon. After installing and starting the game, I was asked for a key. I tipped in the one on the back of a plastic card (like a credit card) and the account was granted, additional to some "spezial dances" - but no minipet - why? Where do I get it?

do /bonus thats how you get the mini.--話す priestess donut 寄付19:55, 13 June 2008 (UTC)

Access Key already in use

moved from HELP:GAME#Access Key already in use


What to do? It says: This access key is already in use.. The preceding unsigned comment was added by (talk • contribs) at 16:18, June 14, 2008 (UTC).

Have you already created an account with it previously? --Kakarot Talk 16:21, 14 June 2008 (UTC)
Did you buy it from another player? Calor Talk 19:53, 14 June 2008 (UTC)

Expansion Pack Guild wars 5.99 online

moved from HELP:WIKI#Expansion Pack Guild wars 5.99 online

I just bought it from the shop. Where in the game can I link into it Saves a bit of running around


-- 20:36, 15 June 2008 (UTC)

At the login screen, click add access key. — Eloc 21:54, 15 June 2008 (UTC)

Need Help!!!!!!!!!!!!!!!!

Hello thank you for helping me with my problem I tried to get on to my account to play guild wars plantem addition but it said my account has been blocked for account issues then somthing like (code25) i think it was that code but i would like help on this issue please:) or at least tell me whats going on thank you for your time:)my account is NwonknuUnknown@Live.Com i would be really happy if my account was open again for i spent all my savings for that game pleaase help me...

Three things - First, I don't know if it's a good idea to post your account name here; Second, you might want to try this page to identify what kind of code you have. Since I dont see Error 25 there, try again logging in to see what error you got to look it up on the list; Third, I highly reccomend contacting Support and failing that, try the Support Liason. Good luck! – User Barinthus Magical Compass.png Barinthus 08:27, 16 June 2008 (UTC)

Two players on one account at the same time

Is it possible for two players to play at one account at the same time? --The preceding unsigned comment was added by User:Kal191 (talk).

No, it's not. It's also against the EULA to share your account with another person, although many people disregard that rule and it's almost non-enforceable. Biscuits User Biscuits sig.png 17:54, 17 June 2008 (UTC)

yup, odly enough, many people, who who never dare violate the EULA in any serious way, may share their accounts with family, children, etc.--User Raph Sig.pngRaph Talky 00:59, 18 June 2008 (UTC)

PlayNC game accounts

Alright i dont know if you can help me out on this but why not i logged in to a new playNC account and i wanted to edit my guildwars account so it asked me to enter my registration key i think so they can locate my account. anyways i do so and it says my account key is invalid and i retyped around 5 times and checked for wrong letters or numbers and nothing and yes i am sure this is my Registraton key not of a nother game or a trial account.-- 08:31, 21 June 2008 (UTC)

Are you sure you're not clicking on something to add a new account? You shouldn't have to enter any registration keys when you simply log into your account. (I didn't have to) It may be that you're trying to add a new account key, and the site is saying it's invalid because it's already been used. (ala when you created your original account) When you go to, click "Accounts" -> Log in with your username and password -> click "Game Accounts" -> click on your Guild Wars account -> click one of the three links on the right to edit your account information. --User Tero Gein sig.jpg TERO talk 14:31, 21 June 2008 (UTC)

Will I loose my PlayNC games?

I'm having troubles on Guild Wars, where my computer keeps randomly re-booting. It's only when I play this game and I think there might be a problem with it. I want to re-install Guild Wars, but I'm afraid I might loose the Factions game I bought when I bought it off PlayNC and will have to re-buy it. If you know either what's wrong with my computer or if I'll loose this game, please let me know. --The preceding unsigned comment was added by User: (talk).

No, campaign ownership is tracked by account. As long as you log in with the same user name and password, you can play Factions on any computer. -- Gordon Ecker 05:47, 22 June 2008 (UTC)
Try reinstalling guildwars, see if that fixes it. Beware you will have a long download though, probably many hours. If your computer is still randomly rebooting, then it's probably either overheating, or you have a graphics driver issue. Do you play any other games? If so, are they older that GW? If GW is your newest game, it could be placing too many demands on your computer. If you PC meets the system requirements to play the game, try downloading and installing the latest drivers for your graphics card (which you might want to get help from a computer person to do). Biscuits User Biscuits sig.png 11:43, 22 June 2008 (UTC)
Could be weak power supply, overheating, or virus. If it continues on, send it to a local repair shop. Dominator Matrix 01:09, 24 June 2008 (UTC)

need a help

moved from Help:Ask a wiki question

I bought a access key yesterday, and I only played 2 hours in pvp, but now I found it has been terminated(code=045). Why is it? my account name: --The preceding unsigned comment was added by User: (talk).

You may want to read the user agreement and the rules of conduct. If you believe that you haven't breached either of those, contact support. Also, it's not a great idea to post your email address publicly like that - it's asking to be spammed. ¬ Wizårdbõÿ777(talk) 04:38, 24 June 2008 (UTC)

changing servers

along time ago i changed from the Eurp server to the American one. now i want to change back. is this still possible to do? it use to be an option...

Thanks --The preceding unsigned comment was added by User: (talk).

In the August 23rd, 2007 update they removed the travel restrictions between American and European districts, you can now travel between the two the same way you travel to and from international districts. -- Gordon Ecker 10:42, 24 June 2008 (UTC)

Storage account

My storage and mules have been filling up with goldies and other usefull items so i got a 2nd account as a storage. But is it ok if i give the goldies to a friend of mine to hold while switch accounts, or can this be picked up as a "ebay gold" transfer???

greets,Hala 16:01, 24 June 2008 (UTC)

In the past some accounts were accidentally blocked because of that but if something like this happens, you should immediately report to the support, so that the accounts will be unblocked. In general this is not a violation of the EULA so it should not be an issue. poke | talk 16:07, 24 June 2008 (UTC)
I think it warrants mentioning that you should make sure this person is actually a friend...don't want to see another scam victim. --User Tero Gein sig.jpg TERO talk 20:27, 24 June 2008 (UTC)
Also, the account blocks were placed more for people trading gold Gold for nothing in large amounts (100k) rather than items. Trading items between accounts has not to my knowledge ever triggered the account block.--Wyn's Talk page Wynthyst 20:33, 24 June 2008 (UTC)

Character slots

moved from HELP:GAME#Character slots

I have the prophecies campaign which has 6 professions and 4 character slots, I'm thinking about buying one of the other campaigns (probably nightfall) and i was wondering how many extra character slots that would give my account? --The preceding unsigned comment was added by User: (talk).

2. Calor Talk 20:25, 24 June 2008 (UTC)
If you only want to buy Nightfall for the extra character slots, it would be a lot easier (and cheaper!) to just buy some slots in the GuildWars online store. But if you want NF for the campaign, then nevermind.  :op --Dragon nataku 21:48, 24 June 2008 (UTC)


when I write my password I have message that I can't play for next 71 hours. reason is my sending an excessive manor. What I have done and please help me soon. --The preceding unsigned comment was added by User: (talk).

Your account has been banned, and will be playable after 71 hours. There's not much you can do about it, but if you didn't actually do anything wrong, try support. --User Pling sig.png Brains12 \ talk 16:25, 27 June 2008 (UTC)
(Edit conflict) Read the reason. You have been spamming in an excessive manner. We're players like you, and can do nothing about it. If you feel this ban is unwarranted, contact support. Also, sign with four tildes (~~~~). Calor Talk 16:26, 27 June 2008 (UTC)

access key help.

how do i get another access key with out bying another game? --The preceding unsigned comment was added by User: (talk).

You can't. Access keys are designed to be proof you have bought the game. If there is a problem with your current access key, contact support. Biscuits User Biscuits sig.png 12:39, 29 June 2008 (UTC)
The thing is... you're not supposed to get another key without buying another campaign/expansion/product... -- User Sig.png 16:39, 29 June 2008 (UTC)
If you don't want to buy the physical game, but still want access to the other games, you can always purchase an access code in the in-game store. --User Tero Gein sig.jpg TERO talk 19:59, 30 June 2008 (UTC)