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This page is for questions about playing Guild Wars, not Guild Wars 2. Please contact Guild Wars support on account related problems. Please understand that your questions will be answered by users just like you and not ArenaNet representatives.

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monitor cuts out after install

Just got GW 1 back, but when in finishes downloadding the files in auto launches, and my monitor turns off, the sound stays on but i can't do anything. when i tab out it pretty much crashes and forces me to do a hard restart. ive updated my drivers and reinstalled but still no luck. Any idea? --The preceding unsigned comment was added by 82.33.187.219 (talk) at 19:26, 28 April 2019‎ (UTC).

Sorry to hear you're having troubles. Please refer to the Support page. You may need to contact the guildwars support team for help (we're just players like you on this wiki). Greener (talk) 04:01, 29 April 2019 (UTC)

Have you tried launching Guild Wars in windowed mode and/or as an Administrator and if yes, did the issue persist? - Infinite - talk 12:55, 29 April 2019 (UTC)

Getting blocked at Account Creation

I'm at the place where I'm supposed to give my email addy and my password. It won't accpt any password I input. This is a new account I'm creating, and I don;t understand how any password I choose can be invalid. I can't contact GW support because I need an account to do that.

Help, please? --The preceding unsigned comment was added by Vandevere (talk) at 23:25, 6 May 2019 (UTC).

You can email Support directly via support@guildwars.com and start a conversation with them that way. I hope it gets sorted out for you! Greener (talk) 04:32, 7 May 2019 (UTC)

Is the game down? I live in callahan fl. Gild 1 and 2 is not coming up to run, is it down? Darrell

Is the game down? I live in callahan fl. Gild 1 and 2 is not coming up to run, is it down? Darrell --The preceding unsigned comment was added by 98.21.93.165 (talk) at 17:46, 3 July 2019‎ (UTC).

If the game is down, then it will likely be only temporary. You can keep an eye on their twitter account for updates: https://twitter.com/guildwars Greener (talk) 17:59, 3 July 2019 (UTC)

https://kamadan.decltype.org/ is spooling chat from kama amer d1 so its gotta be a localized outage if anything. (There has been widespread internet issues unrelated to gw in both europe and amer the past week. https://www.wired.com/story/bgp-route-leak-internet-outage/ https://bgr.com/2019/06/24/internet-outage-2019-google-amazon-reddit-down/ Durp da durp (talk) 18:14, 3 July 2019 (UTC)

Compass Hero Movement

Why can I no longer move and set my Henchmen or Heroes using the compass feature? My 4 campaign level 20 Character can't use the compass movement for my Heroes.

208.74.155.210 21:56, 5 July 2019 (UTC)

Devoting minis in HOM

I have devoted minis before to my display but now I cant add any of my others even though it shows the minis still available. How can I add them to my tapestry? --The preceding unsigned comment was added by 105.184.186.78 (talk) at 19:08, 14 July 2019‎ (UTC).

Only thing I can think of is... Each character must add a tapestry to each monument to be able to show stuff. Did you maybe do the tapestry and dedicate minis on a different character? Durp da durp (talk) 19:15, 14 July 2019 (UTC)

No, same character and tapestry is still on display --The preceding unsigned comment was added by 105.184.186.78 (talk) at 19:24, 14 July 2019‎‎ (UTC).

just inside the door is Kimmes, you may be set to 'account view' for achievements, you can only add things in personal view... other than that, i'm at a loss. Durp da durp (talk) 19:51, 14 July 2019 (UTC)

?

You want to tell me why I and many many loyal players of this dying game can't log in to KAMADAN? Days now it hangs and nothing proceeds. I even uninstalled \ to make sure it wasn't my loader, or computer. Nope, it is the Outpost not loading at all. Not cool as many new players are frustrated already with the game and the glitches. How come lately things are let slide. Also. The quest for the Cemetery for Guard posts two didn't even acknowledge and that pissed me off. I had to do the mission three times and every time, it didn't clear the posts! All the foes, the guardsman were killed. I successfully killed them and disabled all the traps. Next. When I try to do the weapon 20% to customize it. The action won't allow it to be customized. As for GuildWars 2. Not a lot of positive comments from people.

Thanks for listening to me, I hope you look into this because the game is still being sold and it should not be let go all because you made a game that is not at all what the nonstop hype made it out to be. It isn't all that. Visual yes, but game play etc. Awful. Should have left it be. GuildWars used to be so fun, now it is turning into a bore. Glitch glitch glitch.

This kamadan thing has only been happening for the past 8hrs or so, not days. It happened once before and is probably a problem at AWS (amazon web services, gw servers are on amazon servers). It is only amer district of kama/gtob/pre ascalon. Login on any character that is is any other town. Change to international district, that is account wide. After doing so, you can login on any character and play as normal with no issues. The 2 devs left on gw1 are in usa, they have to sleep once in a while. This is a community wiki, not a direct line to the developers. Durp da durp (talk) 07:47, 10 August 2019 (UTC)

boss summoning and node/ guild wars

so im trying to summon the boss Bheg but every time I try to summon him, via scroll in my inventory I get the message "you cannot attack the summoned boss on servers with node/conquest wars in progress. I can't progress through the story without killing this boss. is there a server in which doesn't allow this stuff, just so I can get on with the game. --The preceding unsigned comment was added by 110.151.195.123 (talk) at 01:40, 25 October 2019‎ (UTC).

This is the wiki for the game Guild Wars. I believe you are looking for information about a different game, Black Desert Online, and I can only wish you the best in finding the information you need. Greener (talk) 01:58, 25 October 2019 (UTC)

Getting to Lions Arch from the Nightfall campaign (Khamadan)

I've got a level 14 character and have consulted the wiki 3 or 4 times I think you're supposed to see Tenderlin or Mhenlo done both Tenderlin doesn't work and can't find Mhenlo (not at docks) I'm doing something wrong can't figure out what though. --The preceding unsigned comment was added by 50.108.83.195 (talk).

You need to have completed The Time is Nigh to get Deras Tenderlin to give you the quest ShadowRunner 11:57, 7 February 2020 (UTC)

char slots

what is the max allotted char. slots per account? by this I mean after buying expansion slots how many in total can 1 account have? --The preceding unsigned comment was added by 99.199.140.77 (talk) at 02:41, 15 March 2020‎ (UTC).

The information you're looking for is on our character slot page. Twenty-eight is the current maximum. Greener (talk) 08:27, 15 March 2020 (UTC)

To further clarify this. Each account can purchase up to 28 additional character slots. Each expansion; ie. Prophecies Factions and Nightfall, each awards the player with two (2) character slots each.

So in conclusion. Have the three expansions + purchase of 28 additional character slots, you will have 34 in total. TikkaLeFem (talk) 00:43, 11 January 2021 (UTC)

The maximum amount of characters per account is 36. Each account can purchase up to 26 additional character slots. Each expansion awards the player with; ie. Prophecies - four (4) character slots, Factions - two (2) character slots and Nightfall - two (2) character slots. So in conclusion; having the three expansions + purchase of 26 additional character slots, you will have 34 in total and the only known way to get the full 36 is by acquiring the 'Collectors Edition' of select expansions. Tikka LeFem talk (talk) 06:09, 12 February 2022 (UTC)

Obtaining heroes / redeeming in game rewards

Bought the complete edition yesterday and started with factions (because it’s what I started with years ago) But what I’d like to do is get to level ten and go over to the nightfall region to get my heroes, then go back and continue to level and upgrade my heroes while i level.

So basically I wang to play through the whole complete edition with heroes instead of partying up.

Is this possible? --The preceding unsigned comment was added by 99.203.33.109 (talk).

Also when buying said edition it said I got a bunch of free stuff. But I have no idea how to redeem

Yes, possible. It will be a bit tough in teh very beginning, since you won't have skills unlocked for your heroes and won't have money to upgrade their equipment. So you might want to consider using henchmen instead. For example, at a certain point they get elite skills, which your heroes might still lack.

Type /bonus while in town. Steve1 (talk) 14:45, 29 May 2020 (UTC)

Steve1 follow up question

You answered my (heroes and rewards question). But the real question is “how do I go from factions campaign area to the nightfall area to obtain the heroes?” --The preceding unsigned comment was added by 99.203.33.109 (talk).

You finish the 2 missions on SHing Jea Island, (following th eprimary quest) use the ferry from Seitung Harbor to the Kaineng Docks. Then unlock The Marketplace by folloing the quest. There, you ignore the primary quest and go north thru Bukdek Byway to Kaineng Centre (there you can also find max armor). From there you can go to the Nightfall Campaign using the quest Sunspears in Cantha. In parallel, you can go slightly south from Kaineng Centre and thru the Chasm to go to Eye of the North and unlock 3 heroes there (2 immediately and getting Gwen is also extremely easy / quick. Steve1 (talk) 15:16, 29 May 2020 (UTC)

Thanks man I remember kaineng was the big marketplace but that’s all I remembered😂

Thank you for your help --The preceding unsigned comment was added by 99.203.33.109 (talk).

help! where is the character name login?

i cant find the character name question on the login screen? did they remove it and can we still log in? 45.89.173.198 00:14, 31 October 2020 (UTC)

It was removed, now you can sign up for 2 step verification using sms to your phone for added security instead. (btw you use the gw2 site support section to do it iirc, ur gw accnt info is shared between games) Durp da durp (talk) 00:42, 31 October 2020 (UTC)

Thanks, unban Falconeye. 185.230.126.6 16:45, 31 October 2020 (UTC)

LOST SILVER ZAISHEN COINS

silver zaishen coins have turned into kournan coins

No. Steve1 (talk) 20:26, 8 January 2021 (UTC)

Kournan Coins are reward trophies obtained from completing many quests in Kourna. and A Zaishen Coin is a reward trophy obtained by completing Zaishen Challenge Quests, as a random drop from Zaishen Strongboxes or as a award for completing certain non-Zaishen Challenge quests (e.g. The Rescue Attempt). so, no. TikkaLeFem (talk) 03:46, 9 January 2021 (UTC)

black dye

It seems like black dye is no longer available. Has it been terminated? Also, is there a way to mix different dyes to make it kinda black? I've tried everything. --The preceding unsigned comment was added by 73.188.83.66 (talk).

The dye trader works according to demand and supply (like material and rune traders). If too many players bought black dye recently, the traders will have zero black dyes for sale for a while. This eventually resets again, but until that happens the only way to obtain some is buying from other players or as drops from enemies in PvE. - Infinite - talk 23:21, 5 February 2021 (UTC)

the reason theres no black dye is because the trader is bugged on the black itself, the value is currently 550g, but it will only offer 1g, and nobody will sell the black dye for 1g, thats how the stock will never be replenish. Ive opened a support ticket for this and they basicly not gonna do anything about it, apparently. --The preceding unsigned comment was added by 89.155.19.247 (talk).

classic anet... i was wondering this too... why support company doesn't help its games? 217.23.3.171 15:46, 6 February 2021 (UTC)

My feeling is a glitch, since this seems to be happening since February and here it is almost June - or - Simply a "Supply / Demand". Does anyone know when the Dye Trader restocks? Nightly, Weekly, etc? Is there a lot of 'Black Dye' Trading ?. TikkaLeFem (talk) 23:31, 29 May 2021 (UTC)

Builds

Can't save or load any of my Builds. makes it really annoying to switch into different modes with one char. PLEASE HELP

---

James------

Hi James, sorry for your difficulty with loading 'Builds' - These suggestions may help.

Skills and Attribute Panel (default keyboard shortcut 'K')

1) TEMPLATE -

By pressing the floppy disk icon in the top left corner, templates can be saved and loaded for future use. If a template has been saved with a primary and/or secondary profession you do not have access to on that specific character you will not be allowed to load it. -- The 'Floppy Symbol

• Load from Template.
• Used to load templates you have previously saved.
• Save to Template.
• Used to save templates.
• Manage Templates.
• Used to rename and delete templates.
• Template Code

Also used to view your current skills and attributes in a separate panel that can be sent through chat.
2) MANUAL TEMPLATE MANAGEMENT (Skills) -

• Each template is saved as a separate *.txt files on the local computer, containing the coding string for the template. The default locations are:

   Windows XP: C:\Program Files\Guild Wars\Templates
   Windows Vista/Windows 7/Windows 10: C:\Users\<YourUserName>\Documents\Guild Wars\Templates

• There are sub-folders for "Skills" and "Equipment".

Dealing with the template code is easiest done in-game. However, if you get a code that your character cannot load or from some non-in-game method (e.g. Guild's web site), you can create a *.txt file (such as with Notepad) in the stored directory and enter the code (and only the code, not a trailing EOL) into the file and saving it.

3) SKILL TEMPLATE LIMIT - There is a limit to how many skill templates you can have in the 'Root' directory of Skills. This limit is a maximum of 550 templates, however, this can be circumvented by using sub-folders. Also can greatly ease the management of large numbers of templates.

4) HELPFUL LINKS -

• Template Information
• Skills and Attribute Panel

Do hope this was of some help. TikkaLeFem (talk) 23:26, 29 May 2021 (UTC)

Why is there no party menu anymore?

I just start playing again in years. There is no party menu? I do not know how to find it? --The preceding unsigned comment was added by Selve1122 (talk).

P key or look in the menu. Also if you look in the menu, find party, and, drag its icon somewhere on your screen you now have a party button on screen. By default the game relies on hotkeys for everything though. Durp da durp (talk) 18:24, 14 March 2021 (UTC)

edit conflict, sigh ...

Do you mean the Party Formation panel?

Or the Party Search panel?

Changing the inventory of heroes is done in the Inventory.

Or something else? Steve1 (talk) 18:27, 14 March 2021 (UTC)

There is no information on the Chaos Infused Clay Pot

I've searched throughout the wiki and still cannot find any information whatsoever. some guidance would be much appreciated.

It would appear that you're on the wrong wiki; this is the Guild Wars 1 wiki. The page you're looking for is over on the Guild Wars 2 wiki: Chaos Infused Clay Pot. Greener (talk) 03:16, 21 February 2022 (UTC)

Xunlei chest

In prophecies I can open the xunlei chest but I can't store anything. --The preceding unsigned comment was added by User:74.99.77.58 (talk).

Try talking to a Xunlai Agent again (near most chests) did you possibly pay to open the materials storage and not the main storage? It's 2 seperate things. Durp da durp (talk) 23:51, 18 April 2022 (UTC)

Runes

When will runes that are missing return to the vendor?

There is a difference between Merchant and Trader NPCs, Merchants always have stock, Traders buy from players and only sell what players sell them. The game population is low and the majority of players use certain meta builds, so low supply, but high demand of certain runes / insignis. Just don't ask why no black dye at the dye trader... he really *is* broken for black dye (i ain't selling it to him for 1g lol). Durp da durp (talk) 09:38, 22 August 2022 (UTC)

No sound for whisper notifications

Hi there. I notice that I get no sound when someone whispers me, but my friend does. Any thoughts?

Check in your Options (standard key: F11) under Sound. Your Effects volume might be off/low? Or the UI? Play around with the setting there. Steve1 (talk) 13:47, 8 January 2023 (UTC)

Perhaps your "Background Audio" and/or "UI Audio" is set too low. Please sign your question by typing -- 4 tildes
Tikka LeFem talk (talk) 13:51, 8 January 2023 (UTC)

Zos Shivros challenge mission records

Why won't my score post on the records after I do the mission, and score in the top 5-10 of the daily scores? 24.180.46.50 02:58, 7 April 2023 (UTC)Jeff W.

AFAIK the challenge mission scorekeepers all stopped keeping records in 2015 sometime. Durp da durp (talk) 03:42, 7 April 2023 (UTC)

ah, I see. Thank you! 24.180.46.50 00:33, 8 April 2023 (UTC)Jeff W.

Deaths

How do i know how many times i died

Type "/deaths" on the character you're interested in finding them out. Special command Durp da durp (talk) 14:49, 17 April 2023 (UTC)

Friends dialog box

Is there a way to add a note to a friend that you just listed in friends box to let you know something about the friend???

I think there isn't. Steve1 (talk) 17:16, 16 October 2023 (UTC)

You can left click on the little icon to the left of their name in the list and hit "rename" and use that as a short note/name you will remember, but it's kinda short as far as number of characters/letters allowed. Durp da durp (talk) 17:21, 16 October 2023 (UTC)

Signet of Capture

Returning GWAMM player after a 10 year break. Playing a new character and noticed the skill trader doesn’t sell Signets of Capture for any characters on my account. Is this a glitch or did it change?

low level area skill trainers *do not* offer it, see Signet of Capture for skill trainers that do. Durp da durp (talk) 18:23, 6 December 2023 (UTC)

Also the Skill trainer in your guild hall does sell them as well. That is unless you are completely starting new. Tikka LeFem talk (talk) 17:44, 7 December 2023 (UTC)

Guild Alliance

Is it possible for a guild to change affiliation from Luxon to Kurzik and vice verca once an affiliation is established?35.146.8.13 01:10, 14 February 2024 (UTC)

An entire alliance must be Lux OR Kurz, so any one member guild wanting to change forces them to leave the ally. Even if the entire ally wants to change, the leader guild *can't* toggle lux/kurz for everyone, so you're forced to seperate, swap in Cav/HzH, and remake the ally if wanted. It's kinda an issue if say, you keep an ally with a deceased friend's guild or something... but that's kinda niche. Durp da durp (talk) 03:00, 14 February 2024 (UTC)

About 3023

From January 6, 2024, my account was suspended, and I am confident that I did not do anything against the game rules. The only change was that I was on a business trip due to work reasons, so my account was logged in to another city. However, I had security verification and passed it. I wrote to the support team, but they all replied perfunctorily and did not help me solve the actual problem. Of course, after the 6th, Many players have experienced account suspensions, and I want to know what's going on with the current support team? I, as a normal player, have been playing games for so long and have been banned for no reason. And those merchants and robots in the game are still running, and I cannot contact the leaders of customer service, nor do I know how to retrieve my account. I hope to get the answer here

You *won't* find answers here, it's just a player maintained wiki, not an arenanet contact method. There is one active anet employee on the wiki who posts update notes, but he has nothing to do with account support. If your account is security locked, unfortunately emailing support@guildwars2.com is your only option (yes even for gw1). Durp da durp (talk) 02:17, 16 February 2024 (UTC)

Quest "To Vabbi"

I had a problem with the quest and had to abandon it. I found I could not get the quest back. Any suggestions how I can get the To Vabbi quest back as now I can not move forward with Night Fall.

Any help would be appreciated.

Thanks --The preceding unsigned comment was added by 44.198.165.207 (talk) at 19:43, 17 July 2024‎ (UTC).

Have you tried heading to the Consulate and talking to Elder Suhl again? Greener (talk) 19:55, 17 July 2024 (UTC)

summon mount

I earned a raptor at lvl 10 on new character (not a free trial). The mount is in the collections and is not locked, but I cannot summon. I checked my keybind and it is correct for summon mount. I'm baffled why I cannot summon my raptor.

You want the Guild Wars 2 wiki, not the original Guild Wars. https://wiki.guildwars2.com/wiki/Mount Durp da durp (talk) 18:54, 21 August 2024 (UTC)

Problems with graphics

My characters and all the background has suddenly lost all detail and appear flat. What gives? Bugpowderdust --The preceding unsigned comment was added by 99.239.206.94 (talk) at 10:08, 14 November 2024 (UTC).

Perhaps your settings in-game had been reset. Try F11 "Options" under 'Graphics'; you will be able to adjust; visual quality, terrain quality, reflections, texture quality, shadow quality, shader quality, and full screen gamma, etc.. Tikka LeFem talk (talk) 15:58, 16 November 2024 (UTC)